Hays Travel - Morley Reviews 

447
TrustScore 5 out of 5

4.9

91 Queen Street, LS27 8EF Morley, GB


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Rated 5 out of 5 stars

We wouldn't book with anyone else. The ladies in the Morley branch are so friendly and so knowledgeable of places we have wanted to go. Always a great experience and as we've booked a few times they e... See more

Company replied

Rated 5 out of 5 stars

I originally saw Ebony to look for a holiday. This was earlier this month for a holiday in November. Due to my requirements I was not sure it was possible. She didn't find anything suitable so I left... See more

Company replied

Rated 5 out of 5 stars

Welcomed as soon as we walked through the door and were asked how we could be helped. Courtney was friendly and patient spending time to find our perfect wedding anniversary holiday, showing us optio... See more

Company replied

Rated 5 out of 5 stars

The staff are amazing and always helpful this is my 10th holiday I have booked through Hays!! Highly recommend booking through them! Shoutout to Louisa and Courtney for all your help finding me the be... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 91 Queen Street, LS27 8EF, Morley, United Kingdom

  • 01138275442

4.9

Excellent

TrustScore 5 out of 5

447 reviews

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4.9

All reviews

(447)

116,474 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Did a booking over the phone very patient with me on phone gave me several options and we booked our next holiday .I have used Hayes travel many times always great service.

5 November 2025
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Reply from Hays Travel - Morley

Thank you so much for this lovely feedback, we really appreciate it! :)

Rated 5 out of 5 stars

I found it a great experience

I found it a great experience, my agent Courtney was really lovely, made me feel very comfortable and relaxed, very down to earth, explained everything in detail and was very reassuring, it was my first time ever booking a holiday abroad through a travel agents so wasn't sure how it all worked, she made things really clear and I'm very pleased with the outcome, I highly recommend Hays travel, I'll definitely use them in the future

10 September 2025
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Reply from Hays Travel - Morley

Thank you so much for this lovely feedback Rachel! it was a pleasure to get your fabulous holiday sorted. Thanks again for coming to see us! See you again soon :) - Courtney x

Rated 5 out of 5 stars

Fantastic service and one to one care

Welcomed as soon as we walked through the door and were asked how we could be helped. Courtney was friendly and patient spending time to find our perfect wedding anniversary holiday, showing us options in 3 different countries. She showed us online reviews so we could make an informed decision. Courtney was well informed, friendly and funny. We really loved meeting her and are really looking forward to our holiday to Morocco.

18 October 2025
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Reply from Hays Travel - Morley

Thank you so much for this wonderful feedback Louise, it was a pleasure to meet you both & book your fabulous holiday away. I can't wait to hear all about it! See you both again soon :) - Courtney x

Rated 5 out of 5 stars

Excellent service very helpful.

Excellent service very helpful.
Went fri booked holiday then back in Monday and changed it.
Ebony(morley)

27 September 2025
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Reply from Hays Travel - Morley

Thank you for such the lovely review Mark!

Rated 5 out of 5 stars

Brilliant

I spoke to 2 members of staff and they could not have been any more helpful, they went out of their way to sort our holiday out.

4 October 2025
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Reply from Hays Travel - Morley

Thank you Patricia for the wonderful review!

Rated 5 out of 5 stars

Excellent service

Excellent service, just keep booking holidays with hays year after year

5 October 2025
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Reply from Hays Travel - Morley

Thank you Michael for your fabulous review!

Rated 5 out of 5 stars

We went in not sure where we wanted to…

We went in not sure where we wanted to go but were given plenty of good options and plenty of information or location amenities etc

20 September 2025
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Reply from Hays Travel - Morley

Thank you for your lovely review, we really appreciate it! See you again soon :)

Rated 5 out of 5 stars

Very helpful staff ( Kirsty

Very helpful staff ( Kirsty ? ) In fact I was so impressed with the help that we were given. Both my wife and I will be DELIGHTED to use you service for future bookings.

19 September 2025
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Reply from Hays Travel - Morley

Thank you for your lovely review :) we really appreciate it! See you again soon :)

Rated 5 out of 5 stars

Fab staff at Morley Hays

Fab staff at Morley Hays. Nothing is too much trouble as I ask for lots of different quotes for days and nights.
Booked twice with them in last 18months and love having a chat when I’m there.

12 September 2025
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Reply from Hays Travel - Morley

Thank you for the fab review Kirsty, we appreciate this so much!

Rated 5 out of 5 stars

So pleased with the service we got from…

So pleased with the service we got from staff so helpful in finding a holiday very helpful nice friendly staff couldn't fault them at all

12 September 2025
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Reply from Hays Travel - Morley

Thank you for such a wonderful review Avril! We appreciate this so much. It was a pleasure to get your fabulous holiday booked we'll see you again soon! :) - Courtney

Rated 5 out of 5 stars

Louise was extremely helpful and…

Louise was extremely helpful and polite. She went the extra mile to accommodate our requests.Good communication. Very friendly.

31 August 2025
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Reply from Hays Travel - Morley

Thank you for your lovely review :) we really appreciate it!

Rated 4 out of 5 stars

The staff were very helpful in planning…

The staff were very helpful in planning our holiday getting us the best deal for the amount of money we had in mind .

3 September 2025
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Reply from Hays Travel - Morley

Thank you for your lovely review :) we really appreciate it!

Rated 5 out of 5 stars

Excellent service

Excellent service as always. Always a smile and a chat

29 August 2025
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Reply from Hays Travel - Morley

Thank you for the lovely review :) we really appreciate it!

Rated 5 out of 5 stars

First class


First class, good, informative, and friendly service. Very helpful when booking a cruise, giving lots of advice and help in making a decision when booking,

Would highly recommend.

21 August 2025
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Reply from Hays Travel - Morley

Thank you so much for your lovely feedback it is very much appreciated

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