Hays Travel - Morley Reviews 

447
TrustScore 5 out of 5

4.9

91 Queen Street, LS27 8EF Morley, GB


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Rated 5 out of 5 stars

We used to book holidays through Thomas Cook and the service was very good But after after Thomas Cook went into liquidation and you very kindly gave jobs to some of the people who worked for... See more

Rated 5 out of 5 stars

We wouldn't book with anyone else. The ladies in the Morley branch are so friendly and so knowledgeable of places we have wanted to go. Always a great experience and as we've booked a few times they e... See more

Company replied

Rated 5 out of 5 stars

I originally saw Ebony to look for a holiday. This was earlier this month for a holiday in November. Due to my requirements I was not sure it was possible. She didn't find anything suitable so I left... See more

Company replied

Rated 5 out of 5 stars

As always a professional n casual chit chat...and they make sure Ur details with everything is definitely correct etc


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 91 Queen Street, LS27 8EF, Morley, United Kingdom

  • 01138275442

4.9

Excellent

TrustScore 5 out of 5

447 reviews

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4.9

All reviews

(447)

117,661 reviews in the last 12 months

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Rated 5 out of 5 stars

We used to book holidays through Thomas…

We used to book holidays through Thomas Cook and the service was very good
But after after Thomas Cook went into liquidation and you very kindly gave jobs to some of the people who worked for them we now have decided to book through yourselves
This is because the lady who work for Thomas Cook now works for you.
She was always very helpful and knew exactly what the customer needed. So we continued to book our holidays with her and hopefully we will still be able to l book many holidays with yourselves in the future
We live in Leeds 16 and travel to Morley in Leeds 27 this is because we are so happy with the customer service received
I have booked many successful holidays with Louisa and now Courtney also
They are extremely helpful and worth the journey across Leeds to book a holiday with them
Thank you for employing such lovely helpful staff

27 August 2026
Rated 5 out of 5 stars

5 *****

Great service in the Morley branch. Very helpful

29 August 2026
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Reply from Hays Travel - Morley

Thank you so much for this lovely feedback, it was a pleasure to meet you and book your fabulous cruise! See you again soon - Courtney :)

Rated 4 out of 5 stars

Very helpful

Very helpful. Didn't have to wait. Matched the on line price. Explained everything. Everybody was friendly

22 August 2026
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Reply from Hays Travel - Morley

Thank you so much for this lovely feedback we greatly appreciate it!

Rated 5 out of 5 stars

The advisors there are lovely

The advisors there are lovely. They are the reason i return to Hays Morley.

30 August 2026
Hays Travel - Morley logo

Reply from Hays Travel - Morley

Thank you so much for this lovely feedback, we really appreciate it! :)

Rated 5 out of 5 stars

Staff at morley are fantastic

The staff at morley are always great Courtney always helps us with our holidays she sorts everything out this time we were between 2 different holidays so she advised us what she thought was best weather wise and value for money we always book through hays the are brilliant

30 August 2026
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Reply from Hays Travel - Morley

Thank you so much for this lovely feedback as always, It's a pleasure to see you both and book your amazing holidays! See you again soon :)

Rated 5 out of 5 stars

We wouldn't book with anyone else

We wouldn't book with anyone else. The ladies in the Morley branch are so friendly and so knowledgeable of places we have wanted to go. Always a great experience and as we've booked a few times they even know us by name . Big shout out to Courtney who is lovely and we usually look for her . Louisa is a font of knowledge and we've gone on her recommendations and loved it.

29 August 2026
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Reply from Hays Travel - Morley

Thank you so much for this lovely feedback as always, It's so appreciated and always a pleasure to book your amazing holidays! See you again soon :)

Rated 5 out of 5 stars

Happy Hays Travel customer

I originally saw Ebony to look for a holiday. This was earlier this month for a holiday in November. Due to my requirements I was not sure it was possible. She didn't find anything suitable so I left resigned it wasn't possible. Ebony however kept looking after I left determined to find something for me. She did. I booked the holiday. I use the branch of Hayes in Morley and have booked my last 3 maybe 4 holidays with them. The staff are always friendly, polite and helpful. Their customer service is second to none.

15 August 2026
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Reply from Hays Travel - Morley

Thank you very much for your lovely feedback it is very much appreciated

Rated 5 out of 5 stars

Good service

Good service, good deal, good company

15 August 2026
Hays Travel - Morley logo

Reply from Hays Travel - Morley

thank you for your lovely review, we appreciate this so much! :)

Rated 5 out of 5 stars

Great service very helpful

Great service very helpful
Gave us plenty of choice
Shop cool & relaxed

4 August 2026
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Reply from Hays Travel - Morley

Thank you so much for the lovely review Sarah, we appreciate this so much! We'll see you again soon :)

Rated 5 out of 5 stars

The staff are amazing and always…

The staff are amazing and always helpful this is my 10th holiday I have booked through Hays!! Highly recommend booking through them! Shoutout to Louisa and Courtney for all your help finding me the best deal and the best holiday 😃

6 August 2026
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Reply from Hays Travel - Morley

Thank you very much for your lovely feedback its very much appreciated

Rated 5 out of 5 stars

All the staff at Hays travel Morley are…

All the staff at Hays travel Morley are so helpful and accommodating and go up and beyond helpfulness if that makes sense. Nothing is too much for the them. Will always use them. They treat you like one of the family.

7 August 2026
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Reply from Hays Travel - Morley

Thank you so much for the wonderful review Shirley, we appreciate this so much! :)

Rated 5 out of 5 stars

Courtney dealt with our booking as…

Courtney dealt with our booking as usual and got me a better deal than what id found on the jet 2 site she's great and ill always use hays especially if she's there

8 August 2026
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Reply from Hays Travel - Morley

Thank you for your lovely feedback :)

Rated 5 out of 5 stars

Scarlet was amazing

Scarlet was very warm, friendly and professional in dealing with our requirements.
We booked everything through Scarlet with ease, holiday, transfers, car park etc.
Scarlet gave us exceptional customer service and would highly recommend anyone looking for a holiday to go visit Hays in Morley.

7 August 2026
Hays Travel - Morley logo

Reply from Hays Travel - Morley

Thank you so much for this lovely feedback, it is very much appreciated! :)

Rated 5 out of 5 stars

Very helpful

Very helpful, explained everything, Courtney who did our booking is a star and a credit to Hays,give her a wage rise she deserves it

1 August 2026
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Reply from Hays Travel - Morley

Thank you so much for this lovely feedback as always Kim! It's so lovely to see you and book your fabulous holidays. See you again soon :) - Courtney

Rated 5 out of 5 stars

Second time we have used Hays and will…

Second time we have used Hays and will continue to do so. Very polite, professional and eager to help. Never feel rushed and great staff at the Morley (Leeds) branch.

15 July 2026
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Reply from Hays Travel - Morley

Thank you for your lovely feedback we really appreciate it

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