Went into Hays Travel to book a villa holiday for 2027 and Victoria was very helpful. We knew the area we wanted to go had a look at a couple of villas that were available and decided on the one we wa... See more
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Went into Hays Travel to book a villa holiday for 2027 and Victoria was very helpful. We knew the area we wanted to go had a look at a couple of villas that were available and decided on the one we wa... See more
Company replied
Caitlin is amazing, she manages to get me very complicated bookings sorted everytime, I need help. She always goes over & above to get exactly what I need. Very proffessional, friendly & approachable.... See more
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Needed information towards booking a Cruise to Japan / Korea. Was dealt with so well lots of information and help and guidance. Paperwork as usual fantastic. On my last trip everything went amazin... See more
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Jemma made my holiday booking so straightforward. Giving me tips on what to do as I did not what to do for the best. I am so glad I sat down and explained what I'd like and she helped do the rest an... See more
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
101-103 High Street, FK1 1ED, Falkirk, United Kingdom
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Very helpful and friendly consultant.
Time taken to help get the holiday we were after.

Reply from Hays Travel - Falkirk

Reply from Hays Travel - Falkirk
Ava was excellent, got my holiday sorted quickly and exactly what I asked for. All the girls at Hays are always fantastic and make sure you're well looked after when getting your holiday or currency sorted

Reply from Hays Travel - Falkirk
Jemma our advisor was very helpful and very professional with advice of where we wanted to go and went out her way to make sure we got everything we needed from the future holiday we decided to book. Very happy with what we finally booked.

Reply from Hays Travel - Falkirk

Reply from Hays Travel - Falkirk

Reply from Hays Travel - Falkirk
Window shopping took us to Hays Travel in Falkirk. We met Mariam who patiently showed us various offers in our price range. She was a quietly confident young person who listened to us without being pushy. She explained all options to us and what we could expect from the company. We came away really happy with our choice and hopefully will be back later in the year to book another holiday. Everything under one roof and no drama. Comfortable space and privacy. Thank you.

Reply from Hays Travel - Falkirk
The ladies in the store were so welcoming and made me feel at ease.
I don't usually use a travel agents however the deals on the window were fantastic.
Leah, Caitlin and Mariam we spoke to all these ladies.
Best service ever!
Can't wait for our holiday to Florida. ❤️

Reply from Hays Travel - Falkirk

Reply from Hays Travel - Falkirk
Hassle free and Victoria Grant is great to deal with she listens to what I like she is a credit to your company

Reply from Hays Travel - Falkirk
Ava and Victoria were very knowledgeable and dealt with my enquiry about a cruise very efficiently. Booking did not open until the following day so they said they would complete the booking and get back to me by 9 the next morning and they did. Their service was professional and friendly. I will use them to book future holidays.

Reply from Hays Travel - Falkirk
The gentleman who helped us was extremely polite, efficient and helpful as was the lady who helped us with our travel money

Reply from Hays Travel - Falkirk

Reply from Hays Travel - Falkirk

Reply from Hays Travel - Falkirk
Staff very helpfull and explained everything to me done everything I needed for my upcoming holiday to be stress free

Reply from Hays Travel - Falkirk
really good went in to shop in falkirk and was taken straight away, was in for some information about a city break and the agent had me sorted out with a couple of days away very happy.

Reply from Hays Travel - Falkirk
Exceptional customer service, very professional, knowledgeable and outstanding service from Caroline. We secured a beautiful villa for a group of 9 adults, flights, transfers and booking seats. Would definitely recommend and will book again in the future 😃

Reply from Hays Travel - Falkirk
Victoria Harkins always deals with my requests in a very professional, friendly and efficient manner which gives me confidence that my holiday will be as I require. I always book with Hays Travel Falkirk because all staff there deal with my calls quickly and friendly.

Reply from Hays Travel - Falkirk
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