Went into Hays Travel to book a villa holiday for 2027 and Victoria was very helpful. We knew the area we wanted to go had a look at a couple of villas that were available and decided on the one we wa... See more
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Caitlin is amazing, she manages to get me very complicated bookings sorted everytime, I need help. She always goes over & above to get exactly what I need. Very proffessional, friendly & approachable.... See more
Company replied
Needed information towards booking a Cruise to Japan / Korea. Was dealt with so well lots of information and help and guidance. Paperwork as usual fantastic. On my last trip everything went amazin... See more
Company replied
Jemma made my holiday booking so straightforward. Giving me tips on what to do as I did not what to do for the best. I am so glad I sat down and explained what I'd like and she helped do the rest an... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
101-103 High Street, FK1 1ED, Falkirk, United Kingdom
- 01324278569
4.9
Excellent
931 reviews
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Knew what I wanted and had shopped…
Knew what I wanted and had shopped around for price. Made a phone call got it booked in minutes
31 August 2026
Reply from Hays Travel - Falkirk
Thank you very much for your kind 5* review
Jemma Hays Travel Falkirk
Jemma made my holiday booking so straightforward.
Giving me tips on what to do as I did not what to do for the best.
I am so glad I sat down and explained what I'd like and she helped do the rest and gave me options.
30 August 2026
Reply from Hays Travel - Falkirk
Thank you very much for your kind 5* review :)
Reply from Hays Travel - Falkirk
Thank you very much for your kind 5* review
always get a great price from Hays…
always get a great price from Hays travel,will not go any where else
28 August 2026
Reply from Hays Travel - Falkirk
Thank you very much for your kind 5* review
Had a very pleasant experience with…
Had a very pleasant experience with Victoria did not rush my decision to book a Holiday was very helpful and answered all my queries.ww
25 August 2026
Reply from Hays Travel - Falkirk
Thank you very much for your kind 5* review
Great experience!
Very easy to communicate and deal with Caroline. Made the whole process much easier for me.
25 August 2026
Reply from Hays Travel - Falkirk
Thank you very much for your kind 5* review
Found us everything we needed for our…
Found us everything we needed for our break away and forwarded other information that we requested. Extremely helpful and friendly. Thankyou
18 August 2026
Reply from Hays Travel - Falkirk
Thank you very much for your kind 5* review
Usual 5 star service from Victoria
Usual 5 star service from Victoria, all priced and booked within minutes.
Great to have staff that know exactly what you want .
25 August 2026
Reply from Hays Travel - Falkirk
Thank you very much for your kind 5* review
Staff member very helpful and…
Staff member very helpful and knowledgeable. Nothing was too much trouble.
16 August 2026
Reply from Hays Travel - Falkirk
Thank you very much for your kind 5* review
Caroline at Falkirk Hayes
Caroline, in the Falkirk Hayes Travel was welcoming, professional and so helpful in arranging my travel Insurance. It was a delight to receive a proper paper copy of my Insurance details, rather than have to complete an online process.
21 August 2026
Reply from Hays Travel - Falkirk
Thank you very much for your kind 5* review
Caitlin is amazing
Caitlin is amazing, she manages to get me very complicated bookings sorted everytime, I need help. She always goes over & above to get exactly what I need. Very proffessional, friendly & approachable.
20 August 2026
Reply from Hays Travel - Falkirk
Thank you very much for your kind 5* review
Excellent service as always 😊
21 August 2026
Reply from Hays Travel - Falkirk
Thank you very much for your kind 5* review
The lovely young lady that helped us…
The lovely young lady that helped us book our cruise was amazing and very helpful in booking our cabin on a deck that suited our needs. She also explains everything we needed to know
I wouldn't think twice about booking with Hayes travel again they could not be more helpful
19 August 2026
Reply from Hays Travel - Falkirk
Thank you very much for your kind 5* review
Very friendly and helpful
Very friendly and helpful. Great experience in Falkirk shop. Couldn't do enough for us
7 August 2026
Reply from Hays Travel - Falkirk
Thank you very much for your kind 5* review
Hays Travel villa booking 2027
Went into Hays Travel to book a villa holiday for 2027 and Victoria was very helpful. We knew the area we wanted to go had a look at a couple of villas that were available and decided on the one we wanted. Victoria also explained the options available to us for a hire car and got us a good deal that suited us best.
9 August 2026
Reply from Hays Travel - Falkirk
Thank you very much for your kind 5* review
Victoria went to great lengths to find…
Victoria went to great lengths to find us our ideal holiday spot. Nothing was too much trouble for her.
9 August 2026
Reply from Hays Travel - Falkirk
Thank you very much for your kind 5* review
Excellent Caroline was very…
Excellent Caroline was very knowledgeable and efficient and made the whole process easy.
15 August 2026
Reply from Hays Travel - Falkirk
Thank you very much for your kind 5* review
Very helpful staff
Very helpful staff, polite and happy to go the extra mile.
Good pricing structure,
A good experience once again.
Great service!
Happy people. 😃
13 August 2026
Reply from Hays Travel - Falkirk
Thank you very much for your kind 5* review
The Falkirk branch found exactly what I…
The Falkirk branch found exactly what I was looking for at a price that was better than the competition.
5 August 2026
Reply from Hays Travel - Falkirk
Thank you very much for your kind 5* review
Caroline goes out of her way to help…
Caroline goes out of her way to help find the holiday you won’t couldn’t ask for more thank you Caroline.
12 August 2026
Reply from Hays Travel - Falkirk
Thank you very much for your kind 5* review
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