Naomi was so friendly and helpful - not pushy at all. Such a lovely experience - made us feel confident going on another cruise with no worries at all. We are in our 70’s and not confident with tec... See more
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See what reviewers are saying
It's always a pleasure to go to Hays in Crewe. I love the window holidays. The staff are always very helpful and accommodating and, they always try and find exactly what I want by price and dest... See more
Company replied
My experience is that all the staff at the crewe branch are always trying to get the best price they can, They never pressure you in to booking when you ask for details on a holiday . Thanks to all th... See more
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Booked a holiday for myself and two daughters to Australia. The trip was tailor made to include all our chosen places to stay. This was all arranged in a friendly professional manner. Very pleased wit... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
60A Market Street, CW1 2HD, Crewe, United Kingdom
- 01270 500773
4.9
Excellent
1K reviews
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We always book with Hays as the service…
We always book with Hays as the service the provide is so personal, they try to accommodate all your needs .
16 June 2026
Reply from Hays Travel - Crewe
Thank you for booking another holiday with me and thank you for your lovely feedback. I hope you have an amazing time, Ali x
Reply from Hays Travel - Crewe
Thank you for your lovely review and for booking your holiday with us again :) It was a pleasure helping you find perfect trip, Megan x
Reply from Hays Travel - Crewe
Thank you for booking with us and for leaving such a nice review :)
All of the staff were super friendly…
All of the staff were super friendly and helpful. Were able to help with all questions we had and made booking our holiday so easy.
14 June 2026
Reply from Hays Travel - Crewe
Thank you for your 5* review and giving us you lovely feedback. See you again soon, Megan :)
Reply from Hays Travel - Crewe
Thank you for booking another holiday with us and for leaving me a 5* review. see you again soon, Megan x
Sat with luci one afternoon just to…
Sat with luci one afternoon just to discuss a solo cruise, went back to book it the next day such a lovely young lady thank you
16 June 2026
Reply from Hays Travel - Crewe
Thank you for kind words and booking your holiday with me :) Luci x
We always book with Hayes and…
We always book with Hayes and everything has been really good each time
11 June 2026
Reply from Hays Travel - Crewe
Thank you for you kind review :) Luci
Excellent service with Hays Travel in Crewe
Booked another holiday with Hays Travel in Crewe, we booked it with Ali who is the manager of the Crewe branch who was Brilliant, Ali got us a good deal for our holiday and also did our car parking at Manchester for us. Booking with any of the staff in the Crewe shop is always stress Free, Thankyou to you all we will Definitely see you all soon.
7 June 2026
Reply from Hays Travel - Crewe
Aww, thank you for your lovely review and for booking another holiday with us :) Its always a pleasure booking your holidays. See you both again soon, Ali and all the girls :) XxX
Excellent knowledgeable team
Excellent knowledgeable team, helped to find our holiday. Efficient.
16 June 2026
Reply from Hays Travel - Crewe
Thank you for your lovely feedback! and for booking your holiday with me. See you again soon. Luci
Anna was very helpful and patient
Anna was very helpful and patient. But she got us the best deal. Thankyou Anna.
14 June 2026
Reply from Hays Travel - Crewe
Thank you for your lovely review and for booking your holiday with me. See you soon, Anna
Always polite and personable
Always polite and personable. Love going in for a holiday as I trust their judgement.
7 June 2026
Reply from Hays Travel - Crewe
Thank you for your lovely feedback! and for booking your holiday with me. See you again soon. Lauren
Reply from Hays Travel - Crewe
Thank you for you 5* review and for booking another holiday with us :) See you again soon, Ali x
Friendly and helpful staff and…
Friendly and helpful staff and knowledgeable making booking a holiday very easy
100% recommend to anyone
12 June 2026
Reply from Hays Travel - Crewe
Thank you for your 5* review and for booking another holiday with me :) Im glad you had a lovely time on your last one. see you again soon, Ali x
We've been booking with the girls in…
We've been booking with the girls in Crewe for a long while. Always helpful nothing to much trouble for them.
1 June 2026
Reply from Hays Travel - Crewe
Thank you :) and thank you for booking another holiday with us. See you both soon x
Exceptional customer service and support
We could not be happier with the advice and assistance we received from Naomi when looking to book our honeymoon.
She was extremely knowledgeable and could not have been more helpful, and patient, as we reviewed different hotels and flight options. Once we had made our decision Naomi even stayed on a Sunday evening, after the shop had closed to ensure our booking was successful completed.
Very happy to have booked with Hayes and delighted at the service provided by Naomi at the Crewe branch.
We would have no hesitation in recommending them.
7 June 2026
Reply from Hays Travel - Crewe
Thank you so so much for taking the time and leaving me such a lovely review! It means so much to know you are happy and excited with your amazing upcoming trip :) It was an absolute pleasure to book and I really appreciate it :)
Reply from Hays Travel - Crewe
Thank you for your 5* review and for booking your holiday with us. See you again soon, Luci
Knowledge of products and listening to…
Knowledge of products and listening to our requirements.They could answer all questions asked and explained all the next steps.
30 May 2026
Reply from Hays Travel - Crewe
Thank you so much for taking the time to leave such a lovely review. We really appreciate it :D
At the crewe branch a very polite young…
At the crewe branch a very polite young lady( lucy )was very helpful with are plans thank,s mal/wendy.
7 June 2026
Reply from Hays Travel - Crewe
Thank you for your lovely feedback! and for booking your holiday with me. See you again soon. Luci
Reply from Hays Travel - Crewe
Thank you for taking the time to leave me a lovely review. It was a pleasure to help you with your holiday requirements. See you when your tickets are here, Ali x
Reply from Hays Travel - Crewe
Thank you so much for taking the time to leave such a lovely review. We appreciate you booking with us :D
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