What a great store this is (Coventry city centre) we was welcomed as we walked in and Sonia was our consultant asked a few questions as in what we were looking for and when we would like to go she... See more
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Hays staff in the Coventry branch are always welcoming and friendly. I always book my package holidays and flights with Hays. They know me and I know them, which makes it an enjoyable way to book what... See more
Company replied
Great service from Katie. Booking was easy and thorough. Have booked with Hays several times, always friendly, knowledgeable staff.
Sonia the manager dealt with our holiday request. She made sure what we were looking to do, she was able to put it all together. Good job done sonia and we are both looking forward to this special h... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4 Smithford Way, CV1 1FX, Coventry, United Kingdom
- 02476993855
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Lots of questions and combinations were…
Lots of questions and combinations were asked. All details were fully explored and a positive result came from it. Helpful

Reply from Hays Travel - Coventry
Sonia that helped me with the booking…
Sonia that helped me with the booking was superb highly recommend her , only issue is my name is Kathleen and you keep calling me Laura

Reply from Hays Travel - Coventry

Reply from Hays Travel - Coventry
Our overall experience in sourcing our Thailand vacation. our…
Our overall experience in sourcing our holiday was excellent.
Sonia one of the staff couldn’t have been more helpful and friendly.
She helped us sort out every aspect of the hotel and location. As we were previously very undecided as to what we really wanted.
Many thanks.

Reply from Hays Travel - Coventry
Find the staff very helpful and…
Find the staff very helpful and friendly , never feel rushed , will always take the time to answer questions you may have ! Have booked with them a few times and would always go back to them .

Reply from Hays Travel - Coventry
I knew Rachel from past bookings
I knew Rachel from past bookings, very professional at her job

Reply from Hays Travel - Coventry
Great travel booking company
Hays Coventry have been great with holiday booking. They recommended a great place taking our needs into consideration, they dealt with all of our concerns and eased our anxiety. I would recommend them for ease of holiday booking.

Reply from Hays Travel - Coventry
I went into Hays in Coventry.
I went into Hays in Coventry to enquire about a holiday. After talking to one of your agents I booked my holiday. I found her very helpful, nothing was to much trouble and she took the time to listen to what I wanted. Thankyou Katie for all you help. Maureen.

Reply from Hays Travel - Coventry
Mini break to Rome.
Katie helped us find a mini break to Rome.
She was enthusiastic, engaging and funny. She managed to find a package that suited our needs.

Reply from Hays Travel - Coventry
The adviser went over & above to sort my break
The adviser Listened to my requests & went over & above to arrange my city break.
Very impressed with the service & would definitely use again

Reply from Hays Travel - Coventry
Trainee
I understand that Hayes Representative was a Trainee and she performed very confidently asking pertinent questions. Although one of her colleagues sat in on the purchase she had to ask very few questions of her other than to confirm her thoughts. At all times she was polite.

Reply from Hays Travel - Coventry
Holiday booking
Katie has booked a number of holidays for us and as usual could not have been more helpful

Reply from Hays Travel - Coventry

Reply from Hays Travel - Coventry
The agent and manager in the shop were…
The agent and manager in the shop were very helpful and we talked about holidays and concerts so a lovely experiance 😊😊

Reply from Hays Travel - Coventry
Wonderful service
Wonderful service, looked for the very best prices and the best detail for the holiday. Will definitely be using Hays Coventry again. Thank you Sonia and the team

Reply from Hays Travel - Coventry
The staff were very friendly & aim to…
The staff were very friendly & aim to please...were very helpful,especially the lady that served us her name was Sonia

Reply from Hays Travel - Coventry
Very helpful and went through…
Very helpful and went through everything with us Sofia was great…👌

Reply from Hays Travel - Coventry
The staff were very helpful and soon…
The staff were very helpful and soon sorted out our next year holiday. We were very appreciated of all their help.þ

Reply from Hays Travel - Coventry
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