Sonia the manager dealt with our holiday request. She made sure what we were looking to do, she was able to put it all together. Good job done sonia and we are both looking forward to this special h... See more
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Katie was brilliant. As it was a winter break we preferred some heat but thought we couldn’t afford it but she kept going until she found the right place as we needed to be near the beach and fairly f... See more
Company replied
There are two lovely ladies Coventry branch Chloe and Rachel. Their knowledge was amazing. Made us feel comfortable booking our Australia trip. Gave us lots of tips on where to visit when get there f... See more
Company replied
Had a pleasant time booking my holiday with Katie. She had a very friendly approach and handled a large group booking very well. Katie has also ensured that my food allergies have been passed on to M... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4 Smithford Way, CV1 1FX, Coventry, United Kingdom
- 02476993855
4.9
Excellent
586 reviews
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Katie was brilliant
Katie was brilliant. As it was a winter break we preferred some heat but thought we couldn’t afford it but she kept going until she found the right place as we needed to be near the beach and fairly flat. All in all a great example. Thanks. G shepheard
27 August 2026
Reply from Hays Travel - Coventry
Thank you so much for your lovely review :)
Really great and friendly staff would…
Really great and friendly staff would defo recommend
19 August 2026
Reply from Hays Travel - Coventry
Thank you for your lovely feedback :)
Reply from Hays Travel - Coventry
Thank you so much for you lovely feedback
Reply from Hays Travel - Coventry
Thank you so much for your lovely feedback :)
Chloe was very nice and very…
Chloe was very nice and very professional with the way that she handled my booking I was very impressed I hadn't really booked a holiday for a long while so the experience was exciting
21 August 2026
Reply from Hays Travel - Coventry
Thank you so much for your lovely feedback :)
Reply from Hays Travel - Coventry
Thank you for our lovely review!
Our special anniversary
Sonia the manager dealt with our holiday request. She made sure what we were looking to do, she was able to put it all together. Good job done sonia and we are both looking forward to this special holiday next June 2027.
Nothing was too much for sonia....so thank you very much from both of us.
Your a STAR xx
13 August 2026
Reply from Hays Travel - Coventry
Thank you so much for your lovely feedback Mandy and Michael :)
Helpful friendly staff who always give…
Helpful friendly staff who always give good service
4 August 2026
Reply from Hays Travel - Coventry
Thank you for your lovley review!
Had a pleasant time booking my holiday…
Had a pleasant time booking my holiday with Katie. She had a very friendly approach and handled a large group booking very well. Katie has also ensured that my food allergies have been passed on to MSC which I am very grateful for. I would recommend this company to my friends.
Thank you again Katie.
9 August 2026
Reply from Hays Travel - Coventry
Thank you so much Annette for your lovely feedback, it was a pleasure getting this booked for you all :)
Reply from Hays Travel - Coventry
Thank you for your lovely feedback :)
Reply from Hays Travel - Coventry
Thank you so much Mark :)
Reply from Hays Travel - Coventry
Thank you for your great review!
I received great advice from manager…
I received great advice from manager around which hotel to go to which had good facilities nearby as well as inside hotel.
29 July 2026
Reply from Hays Travel - Coventry
Thank you for your lovely review!
Reply from Hays Travel - Coventry
Thank you so much for your lovely feedback, it was a pleasure to get your holiday all booked for you :) Katie
Sonia was really helpful and…
Sonia was really helpful and knowledgeable. Answered questions appropriately.
2 August 2026
Reply from Hays Travel - Coventry
Thank you for your lovely feedback :)
Sonia was very friendly and helpful,she…
Sonia was very friendly and helpful,she listened to what it was that we were looking for and happily she found it
1 August 2026
Reply from Hays Travel - Coventry
Thank you for your lovely feedback! :)
Staff were very friendly and got loads…
Staff were very friendly and got loads of information that we needed for our holiday
26 July 2026
Reply from Hays Travel - Coventry
Thank you for your lovely feedback Angela :)
Reply from Hays Travel - Coventry
Thank you Dawn for your lovely feedback :)
The customer service was really good
The customer service was really good. Very helpful.
21 July 2026
Reply from Hays Travel - Coventry
Thank you for your lovely feedback Tony :)
Reply from Hays Travel - Coventry
Thank you Paul for your lovely feedback :)
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