Great staff, Lauren was really helpful. Found what we wanted without overwhelming us with options. Unfortunately, the price had risen by the time we were ready to confirm everything 24hrs later so... See more
Company replied
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Great staff, Lauren was really helpful. Found what we wanted without overwhelming us with options. Unfortunately, the price had risen by the time we were ready to confirm everything 24hrs later so... See more
Company replied
We received excellent service and guidance from the team. Initially, Lauren provided us with some very good potential options for our City break & when we had made a decision on the destination, Lily... See more
Company replied
I spoke to Carrie in the morning and said I wanted to go to the shop that afternoon to confirm my holiday and pay a deposit, and even though she wasn’t there that day she said that she would pa... See more
Company replied
Jade and Lauren were absolutely superb! They absolutely personified what good customer service looks like, they listened and understood exactly what we needed and found us a good little trip!
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
38 Chapel Street, PR7 1BW, Chorley, United Kingdom
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Carrie as ever at Chorley very helpful and efficient and in answering any queries prior to booķing

Reply from Hays Travel - Chorley
Jade was absolutely brilliant in helping with our requested rooms and assistance requirements nothing was too much trouble she explained flight times and help with my grandaughter who has a hidden disability she tole us we could pick up a lanyard at the airport for her. We will use Hayes Travel in future great staff 👍

Reply from Hays Travel - Chorley

Reply from Hays Travel - Chorley
Wouldnt go anywhere else to book our holidays . Always really helpful and friendly 😁

Reply from Hays Travel - Chorley
The lady who booked my holiday we very professional and polite and was very organised and got me a really holiday booked

Reply from Hays Travel - Chorley
We were hrlped by jade who was very helpful and able to answer all our questions that we asked .
Weve used chorley a few times and always been treated well on all occasions .

Reply from Hays Travel - Chorley
Hays travel Chorley are doing everything above and beyond expectations
Once again faultless easy booking
Big thanks to Carrie and the team for making holidaying so easy

Reply from Hays Travel - Chorley
Found a holiday when we had a few considerations, Lauren suggested a resort and was very informative, she listened to what we wanted and was happy to look at reviews

Reply from Hays Travel - Chorley
Lauren was extremely helpful in finding out holiday.

Reply from Hays Travel - Chorley
The staff were excellent ( Chorley branch ), thorough and efficient, and nothing was too much trouble. Appreciated their patience and teamwork

Reply from Hays Travel - Chorley
Lynsey was absolutely brilliant anything l ask her she had all the information which made my booking much easier l would certainly be recommending Lynsey .

Reply from Hays Travel - Chorley
Carrie was superb, we have never been on a cruise before but Carrie talked us through it, using her specialist knowledge of many cruises she had experienced before , gently advising what's best for us as customers.

Reply from Hays Travel - Chorley

Reply from Hays Travel - Chorley
The staff are always helpful, polite and very well mannered. They can't do enough for you, we don't go anywhere else now to book a holiday. Thanks to all the staff in Chorley

Reply from Hays Travel - Chorley
Really patient finding us lots of choice to book our holiday, nothing was too much trouble and found us our bespoke holiday with no issues. Would highly recommend

Reply from Hays Travel - Chorley
We booked a few holidays with Hayes and was very relaxing. Very informative staff

Reply from Hays Travel - Chorley
Carrie sorted out 2 cruises for us. One required more effort since it was booked on board and required liaison with the cruise company directly. Carrie dealt with our requirements in a friendly and professional manner. It is an absolute pleasure to deal with this company.

Reply from Hays Travel - Chorley
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