Really good experience buying from Havana house. Easy to navigate exactly what I wanted. Clear indication at each stage how much I needed to spend to get free shipping. Great communication between buy... See more
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Review summary
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Reviews shaping this summary
From ordering to delivery is always spot on. I’m a regular customer and have ordered a variety of cigars over the years. As I like the new world cigars I prefer a milder smoke, the quality is second t... See more
Havana House delivers a truly exceptional Service, from Order, to super fast delivery and Great Quality products! Rarely do I find such a wonderful company, I highly recommend ordering with them if... See more
Ordered on Saturday & received on Tuesday morning. Great service!! Will definitely buy from this company again. Prices are affordable as well. Well done Havana House!!
Company details
Written by the company
Havana House is proud to offer one of the widest selections of cigars, smoking accessories, and tobacco for hand-rolling and pipe enthusiasts. Whether you are a seasoned smoker or just starting your journey, we aim to provide a range that caters to every taste and preference. From premium cigars to carefully curated pipe tobaccos, our products are selected for quality, consistency, and enjoyment. With ten tobacconist shops located across England and Wales, Havana House brings both convenience and expert guidance to our customers. Our knowledgeable staff are passionate about tobacco and are always on hand to offer advice, recommend new products, or help you find the perfect gift. Every visit is an opportunity to explore our diverse range and discover something new. In addition to our retail stores, we offer a seamless online shopping experience, ensuring that our extensive range is accessible to all. Each order is carefully packaged to reach you in perfect condition, reflecting our commitment to quality and customer satisfaction. At Havana House, we believe that enjoying tobacco should be a pleasurable experience, whether you are relaxing with a fine cigar, rolling your own, or savouring a pipe blend. Our dedication to selection, service, and expertise makes us a trusted destination for smokers across the country.
Contact info
52 Royal Windsor Station, SL4 1PR, Windsor, United Kingdom
- 02038 840006
- customerservices@havanahouse.co.uk
- www.havanahouse.co.uk
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 1 week
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Good service
24 July 2026
Great service
23 July 2026
Great service
Great service. Easy to use & u destined. Great prices from beginners to the coniseur.
23 July 2026
Trusted Seller
Excellent service, cigars arrive well packaged, good choice and value. Happy customer.
23 July 2026
Fast & efficient
Fast & efficient. Easy to order and pay, and fast delivery.
It's very rare that there are any problems, but if there are any they let me know straight away, and let me either wait, cancel or substitute.
7 July 2026
Fast service quick delivery👌👍😀
22 July 2026
Always efficient and an excellent…
Always efficient and an excellent selection of cigars.
15 July 2026
Excellent choice of cigars and very…
Excellent choice of cigars and very reasonably priced.
15 July 2026
My package was delivered in just short…
My package was delivered in just short of 24 hours from order placement! Excellent service including
en-route notifications. Very impressive.
21 July 2026
Easy navigation around site
Easy navigation around site, smooth purchase and prompt delivery..
22 July 2026
Fast delivery
Fast delivery, secure wrapping found the cigars I have been looking for vast range, definitely will shop again at Havana house and I strongly recommend this shop .
21 July 2026
Ordered in the afternoon and delivered…
Ordered in the afternoon and delivered the following day, can’t ask for a better service.
21 July 2026
Fast shipping and friendly people
12 July 2026
Havana House
What can I say about Havana House they have a amazing selection of cigers not the cheapest but always delivers a great cigers. Always turns up on time keep you well informed on your delivery and boxed to perfection. Don't mind paying a bit more for a great ciger with a great service.
20 July 2026
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