Easy to select and order. Good communication throughout and delivered expertly wrapped and on time. We knewJames J. Fox by its reputation and could be absolutely certain that the cigars were genuine... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The best selection of cigars iv seen in the world, outside cuba possibly. The staff is excellent. I will mention Ciro, who has helped me purchase almost 100 cigars over the past 3 months. He even coor... See more
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I bought cigars and accessories as a gift for a Client - once received, my Client enthused as to the stunning gift packaging and the care taken. Brilliant service post placing the order as I neede... See more
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I’ve been using James j fox for over 20 years now.And it’s always been an extremely good service both on line and in the shop itself.And I’ve also attended some of the sampler evenings which are alway... See more
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Company details
About James J. Fox Cigars
Written by the company
James J. Fox boasts an extensive and curated collection of premium cigars, ensuring customers have access to some of the world's best tobacco products. Offering the largest selection of Cuban brands such as Cohiba, Bolivar, Montecristo and Partagas, as well as cigars from the Dominican Republic, Honduras and Nicaragua, our range will delight aficionados around the world.
With a history dating back over 235, James J. Fox has built a strong reputation for quality, reliability and authenticity in the tobacco industry. We are dedicated to providing excellent customer service, with responsive support to address inquiries and concerns promptly, offering a secure online shopping environment for hassle-free transactions.
www.jjfox.co.uk is a trusted online destination for those seeking premium tobacco products, humidors, cigar cases, lighters and cigar cutters. With a commitment to quality, a rich history, and a diverse selection, we cater to the discerning tastes of tobacco enthusiasts.
Visit our website contact usContact info
19 St. James's Street, SW1A 1ES, London, United Kingdom
- Freddie@jjfox.co.uk
- www.jjfox.co.uk
4.8
Excellent
533 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service excellent and husband delighted…
Service excellent and husband delighted with the cigars.
9 March 2026
Great selection of cigars
Great selection of cigars, varied price range, spoilt for choice. Order arrived very quickly and they keep you informed. Highly recommend.
31 March 2026
Reply from James J. Fox Cigars
Dear Michael Harper,
Thank you for taking the time to review us at James J. Fox.
We do apologise for not having the cigar you originally ordered. As we're sure you're aware, the current situation in Cuba remains uncertain and supplies can be sporadic.
We did offer you a very credible alternative, but we understand that it wasn't your original choice and we refunded you at your request just as you posted this review.
We do hope that when the situation stabilizes, that we can welcome you back to James J. Fox once again.
Kind regards,
Keira
As always a perfect service,very quick…
As always a perfect service,very quick delivery too! Thanks James j fox
1 April 2026
Reply from James J. Fox Cigars
Dear Paul Rowan,
Thank you for taking the time to review us here at James J. Fox.
We take great pride in our products, service, and delivery, so your review is very well received.
We thank you for your business and look forward to welcoming you back again very soon.
Kind regards,
Keira
Well packaged
Well packaged, prompt delivery and complimentary box of matches. Great choice and fair prices.
17 March 2026
Reply from James J. Fox Cigars
Dear Ian Power,
Thank you for taking the time to review us here at James J. Fox.
We very much appreciate your positive feedback, and we're delighted at your satisfaction.
We look forward to welcoming you back again very soon.
Kind regards,
Keira
Reply from James J. Fox Cigars
Dear Derek Moller,
Thank you for taking the time to review us here at James J. Fox.
We're delighted to receive your review. Your comment will be passed on to our packing team.
Kind regards,
Keira
Reply from James J. Fox Cigars
Dear Nick Hilton,
Thank you for taking the time to review us here at James J. Fox.
We really appreciate your review and look forward to welcoming you back again very soon.
Kind regards
Reply from James J. Fox Cigars
Dear William Franklin,
Thank you for taking the time to review us here at James J. Fox.
We are delighted that we have exceeded your expectations and look forward to welcoming you back again very soon.
Kind regards,
Keira
Excellent service
17 March 2026
Reply from James J. Fox Cigars
Dear David,
Thank you for taking the time to review us here at James J. Fox.
We really appreciate your five star review, thank you.
Kind regards,
Keira
Always great advice and service.
17 March 2026
Reply from James J. Fox Cigars
Dear Donald W,
Thank you for taking the time to review us here at James J. Fox.
We truly appreciate your continued loyalty to James J. Fox and are delighted that you are happy with our service.
We look forward to welcoming you back again very soon.
Kind regards,
Keira
We were looking for a special birthday…
We were looking for a special birthday gift, we chose James Fox Cigars as we understood that they were a select product.
They were well received by the birthday boy and very classy.
1 July 2025
Reply from James J. Fox Cigars
Dear Gary H,
Thank you for taking the time to review us here at James J. Fox.
We're delighted that we could provide the birthday boy with a well received gift.
Kind regards,
Keira
Package always arrives in time.
8 March 2026
Reply from James J. Fox Cigars
Dear Ade Ajasa,
Thank you for taking the time to review us here at James J. Fox.
We always look forward to your orders, and its a pleasure to be able to turn them around so quickly. Thank you for your continued loyalty to James J. Fox.
Kind regards,
Keira
Fantastic web team crew!
11 March 2026
Reply from James J. Fox Cigars
Dear NP,
Thank you for taking the time to review us here at James J. Fox.
We are delighted to read your great review, and are always pleased to receive your orders. We appreciate your business and loyalty to James J. Fox, and we'll pass your kind words on to the team.
We look forward to welcoming you back again very soon.
Kind regards,
Keira
Reply from James J. Fox Cigars
Dear Jean T,
Thank you for taking the time to review us here at James J. Fox.
We take great pride in our service levels, so we really appreciate your positive feedback, and look forward to welcoming you back again very soon.
Kind regards,
Keira
Nice to give the house blends a test…
Nice to give the house blends a test drive.
The selection sent to me helped me select what suited my pallet best for future orders.
9 March 2026
Reply from James J. Fox Cigars
Dear Will Edwards,
Thank you for taking the time to review us here at James J. Fox.
We are immensely proud of our Fox House Blend cigars, so we're delighted to read you were happy with the selection.
We do hope to welcome you back again very soon.
Kind regards,
Keira
I bought this as a present for a…
I bought this as a present for a friend, who was thrilled to open it and see what was inside. I don't smoke cigars so wasn't sure if it was good or not, but they said probably the best they've ever had and happy with the case, matches etc. So through them, I can give 5 stars for this
28 February 2026
Reply from James J. Fox Cigars
Dear Micah Wilson,
Thank you for taking the time to review us here at James J. Fox.
We are delighted to read how thrilled your friend was upon recieving their wonderful gift. We very much appreciate you reviewing us on their behalf, thank you.
Kind regards,
Keira
The product quality is excellent
The product quality is excellent, the delivery is fast, and I have repurchased multiple times. A trustworthy seller!
28 February 2026
Reply from James J. Fox Cigars
Dear Big Yao,
We really appreciate your five-star review, thank you.
We are delighted to read you are happy with our quality and speed of service. We are immensely proud of our business and grateful for your feedback.
We look forward to welcoming you back again very soon.
Kind regards,
Keira
Reply from James J. Fox Cigars
Dear Mr Darzi,
Thank you for taking the time to review us here at James J. Fox.
We really appreciate your five-star review, thank you.
Kind regards,
Keira
Always first class service along with…
Always first class service along with immediate response to any queries
7 March 2026
Reply from James J. Fox Cigars
Dear Mr Coggin,
Thank you for taking the time to review us here at James J. Fox.
We really appreciate your five-star review, thank you.
Kind regards,
Keira
Reply from James J. Fox Cigars
Dear Andrew James Allner,
Thank you for taking the time to review us here at James J. Fox.
We take great pride in our speed of service and really appreciate your feedback.
Kind regards,
Keira
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