Halfords in Newhaven were efficient and professional. My MOT and service were carried out quickly, there were no hidden costs or any attempt to have me agree to get work completed that was not deemed... See more
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My car was booked in for a service and MOT, which I had booked and paid for online. Upon arrival I was advised when the car was expected to be available for collection. I was contacted by phone later... See more
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Staff were uninterested and unhelpful answering basic questions, like how long the work would take. No updates and no answer on the phone after waiting a few hours so we had no idea if to wait or go.... See more
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I booked on-line to have 4 new tyres fitted at my local Halfords, giving almost a weeks notice to ensure getting a time slot to fit in with other appointments. The booking was confirmed by email and... See more
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Company details
- Car Service
- also in
- Auto Air Conditioning Service
- Auto Repair Shop
- Car Inspection Station
- Car Repair and Maintenance
- Tire Shop
About Halfords Autocentres
Written by the company
Halfords Autocentres is a leading garage network with a heritage spanning more than three decades. As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose Halfords, you know you’re getting fantastic value.
Our highly trained technicians can be found at Halfords garages nationwide. We carry out MOTs, car servicing, repairs, and tyre replacements for over 1 million customers a year, so you can rest assured we have the expertise to take care of your vehicle. What’s more, for your convenience, we offer same day tyre fitting when booking before 1pm in garages and we’ll come to you to fit tyres, batteries, dashcams and more with our mobile fitting service.
We deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions).
You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free and instantly gain access to exclusive offers and discounts or upgrade to premium membership for even further savings.
Our highly trained technicians can be found at Halfords garages nationwide. We carry out MOTs, car servicing, repairs, and tyre replacements for over 1 million customers a year, so you can rest assured we have the expertise to take care of your vehicle. What’s more, for your convenience, we offer same day tyre fitting when booking before 1pm in garages and we’ll come to you to fit tyres, batteries, dashcams and more with our mobile fitting service.
We deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions).
You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free and instantly gain access to exclusive offers and discounts or upgrade to premium membership for even further savings.
Contact info
United Kingdom
- www.halfords.com/mot
3.1
Average
137K reviews
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Great service from staff helped me…
Great service from staff helped me order the correct tyre as I wasn’t sure and even made me go onto their online site as they couldn’t match price at shop.
Great service.
Thanks
23 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Very friendly and hassle free service
Very friendly and hassle free service
25 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
The manager was very helpful and he…
The manager was very helpful and he explained what was included in the major service. He also recommended oil flush and petrol treatment which I was not aware of it was good to know and both of the treatments were carried out.
23 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Took my car in for a MOT
Took my car in for a MOT. Failed on break pipe and EGR valve. Took 11 days to get my car back. I was told this car's EGR valve comes with cooler as one part and needed changing. Then somehow bolts for exhaust manifold snapped. It needed to be drilled out. This lead to break the manifold and this was another £600. I was offered to change it with a second hand as one of. Managed to get it for £100. Then had another call to say the turbo actuator was broken by technicon and Halfords is going to replace it. Following day, another call to say it was a wrong part. A new one was ordered and replaced. I logged an official complaint. Had a call from regional manager to say he is waiting to speak to garage manager then call me. I got my car back. The regional manager had not call the branch. I was not offered a penny of discount for 11 days of difficulties. My kids missed several activities, i had to be picked up last night at 11 pm, while kids sleeping in car. I have lost my trust in halfords in professional level. Store staff were polite all the time. An MOT cost me nearly £1300 and the regional manager yet to contact me. The shop in crystal peaks is fine however the garage seems is missing the technical expertise and compassion to at least take off their mark up prices for parts. Not again- after my complaint logged, i received a link to contact Halfords. the link to contact Halfords is not working. How convenient!
16 September 2026
Unprompted review
Reply from Halfords Autocentres
We are disappointed to hear that this experience fell short of your expectations. We strive to offer an excellent service every time, so we will use this feedback to improve for future. Your satisfaction is important to us, and we’re eager to have the chance to make it right.
To do this, we ask that you contact us using the following link, ensuring you include all details that will assist, e.g. booking reference. This will enable us to work together towards a speedy resolution: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us
We look forward to hearing from you.
Great efficient service
Great efficient service, Friendly staff and reasonable price.
I was kept informed of my cars progress and given advice on things needed watching for the future.
A really good experience and I'll definitely use them again.
Lynn in Liverpool.
17 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
very friendly knowledgeable staff
23 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Helpful staff and good timing
Staff clear in phone communication when setting MOT date. Clear and friendly when dropping off car. Staff kept me informed of progress and carried out necessary work within a good time frame.
25 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Very good experince
Simple and easy booking system, great price and very good service.
Reliable and highly recommended
25 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Halfords Tyre Replacement was excellent.
Pleasant unhurried knowledgable tyre specialist who discussed the various options and merits of the tyres and a complete 4 tyre change. The pricing was very competitive and together with an Extended Tyre Warranty I was very satisfied with the outcome.
17 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
I just found the whole experience…
I just found the whole experience helpful and comfortable. They welcome you, keep you informed of progress, let you know what needs doing before doing further work. I trust them which is most important.
23 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
DONT GO TO HALFORDS FOR AN MOT
My car went in for an MOT, I normally say to them if any works need doing then my husband will do it as he’s a mechanic, my car always passes when I say that. On this occasion a garage had to drop it off. My car failed its MOT. On my husband doing the work when he took the part that was meant to of been broken it seemed that the split that was on the rubber part if it was genuinely split then there would of been a lot of oil/grease all around, it would of dripped onto the inside of the tyre/wheel and be splattered all round due to the wheel going round. There was not any old grease only new looking grease. Considering the size of the split. We cannot prove anything but my husband thinks the split was made deliberately. The works would have cost over £300!!!
I will not be using them again. I’m also going to report this to the driving and vehicle standards agency.
21 September 2026
Unprompted review
Reply from Halfords Autocentres
We are disappointed to hear that this experience fell short of your expectations. We strive to offer an excellent service every time, so we will use this feedback to improve for future. Your satisfaction is important to us, and we’re eager to have the chance to make it right.
To do this, we ask that you contact us using the following link, ensuring you include all details that will assist, e.g. booking reference. This will enable us to work together towards a speedy resolution: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us
We look forward to hearing from you.
Poor service
After paying for a full Service and MOT I dropped the car off and noted (as the main thing I wanted looking at) that the air blower wasn’t working. On pick up I got in the car and it still wasn’t. When I asked at reception they said they’d looked couldn’t find the fault and should contact (and pay extra for) an auto electrician! Wasn’t there one in the building?! Feels like they weren’t bothered. Won’t use Halfords ever again.
22 September 2026
Unprompted review
Reply from Halfords Autocentres
We are disappointed to hear that this experience fell short of your expectations. We strive to offer an excellent service every time, so we will use this feedback to improve for future. Your satisfaction is important to us, and we’re eager to have the chance to make it right.
To do this, we ask that you contact us using the following link, ensuring you include all details that will assist, e.g. booking reference. This will enable us to work together towards a speedy resolution: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us
We look forward to hearing from you.
Competitively priced tyres
Found the tyres I wanted were stocked here & at a competitive price.
Online prepayment and booking was easy.
On arrival staff were friendly & gave clear timescales for how long it would take to compete the work.
24 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Helpful been going here for years
Helpful been going here for years
24 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Very helpful and knowledgeable staff!
24 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Great service
The staff and the efficiency of the garage made my trip for an MOT great. Can't fault the Sutton branch.
15 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Friendly and on time.
Friendly, thorough and on time. Booking process was not so great (had to reschedule to fit the diary of the branch which apparently is not linked to the online booking system that I used).
23 September 2026
Unprompted review
Reply from Halfords Autocentres
We are pleased to hear that you had such a positive experience and thank you for taking the time to leave your review!
We’ve passed your feedback on to the Garage Manager to share the good news with their team!
Enjoy the rest of your day!
Poor communication and customer…
Poor communication and customer service. Lack of respect and human touch. Will never go there again for MOT or service. Piss poor
10 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to leave us a review. We appreciate all feedback, as it helps us to improve the service we deliver. We understand how disappointing it is that we did not meet our high standards on this occasion and we would love to put things right.
If you would like to discuss this further, please contact us using the following link, including any helpful information like booking reference, email address, etc. This will help us ensure we can resolve your issue quickly: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us
We hope to hear from you soon.
Excellent Service Received
Excellent customer service
All work carried out quickly
Im very happy with the service i received and will be using this branch again
23 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
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