Green Flag Breakdown Cover Reviews 56,801

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 19,472 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and the helpfulness of the staff. Many found the website easy to navigate and the joining process straightforward, often highlighting the competitive pricing as a significant advantage. Some people were dissatisfied with certain aspects of the service, such as lengthy delays when contacting customer support or issues with recovery limits. A few other people also felt that the website timed out too quickly, requiring them to re-enter details.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers frequently praise the professional, efficient,... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and straightforward... See more

Price

Users describe positive interactions with price, consistently finding it very reasonable and competitive.... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Website

Clients share positive opinions on the website, consistently describing it as super easy to use and navigate.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oil leak developed 450 miles from home whilst away with a caravan. Quick response, car and caravan collected by arrangement on Friday and delivered back Monday pm. 2 contractors used, each very person... See more

Company replied

Rated 5 out of 5 stars

It was easy to get help instantly on the App., a local technician was appointed and arrived in half the time that was given as his ETA. Was able to monitor his progress on the App. He called me wh... See more

Company replied

Rated 5 out of 5 stars

The joining process was easy. My RAC renewal was £139 and the insurance document that if not repaired says they will recover for up to 10 miles to a place of my choice. That is ridiculous. Your change... See more

Company replied

Rated 5 out of 5 stars

The Person I spoke to (sorry didn’t write down her name) was very friendly and helpful in getting my policy changed because of changed circumstances. She suggested some changes that I might need eithe... See more

Company replied


Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Car Repair and Maintenance
  4. Towing Service
  5. Vehicle Inspection

About Green Flag Breakdown Cover

Written by the company

Green Flag won’t leave you stranded at the roadside. We have over 3,000 technicians ready to help 24/7. Depending on the cover level you
choose, here are some of the things
you can get with our breakdown
cover:

  • 24/7 roadside assistance
  • Cover at home
  • National recovery
  • Onward travel
  • Unlimited callouts

    You may be charged if you call us
    out for a repeat problem within
    28 days.

Go to our website for more
information about Green Flag
breakdown cover.

Get breakdown cover

Green Flag is underwritten
by U K Insurance Limited


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

57K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

New account

So easy to get everything I needed.and quickly

20 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We are so pleased you found everything you needed quickly. Thank you for your kind words! Alex

Rated 5 out of 5 stars

Very efficient which is definitely what…

Very efficient which is definitely what you need as a female with a puncture at night down a dark country road. Kelly on the phone was so kind and caring too.

12 May 2026
Unprompted review
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so glad we could assist you efficiently during a challenging situation. We appreciate your kind words about our team member. Alex

Rated 5 out of 5 stars

Quick to apply for cover …

Quick to apply for cover and for Green Flag to take my money. Hopefully it will be a long time before I can comment on the rest of the service.

20 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We appreciate you sharing your initial experience with us. We hope you won't need our full service soon, but rest assured, we're here if you do. Alex

Rated 5 out of 5 stars

Smooth and good customer service

Quick to communicate and worker responded well and calm. Helped with other issues of which I didnt list that he could.

18 May 2026
Unprompted review
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so pleased to hear our team communicated quickly and calmly, and could assist with additional issues. Thank you for your wonderful feedback! Alex

Rated 5 out of 5 stars

I spoke with a very helpful member of…

I spoke with a very helpful member of the renewal team who clarified everything in my renewal policy and explained the changes I needed to make

19 May 2026
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Reply from Green Flag Breakdown Cover

We're happy to hear our renewal team provided such clear and helpful assistance. Thank you for your positive feedback! Alex

Rated 5 out of 5 stars

Really easy to set up online

Really easy to set up online. I've always had a good experience if I've needed a call out. The app makes it really easy.

19 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so glad our online setup was easy for you. It's wonderful to hear you've had good experiences with call-outs and found our app helpful. Thank you for your feedback! Alex

Rated 5 out of 5 stars

Really helpful customer services lady

Really helpful customer services lady. Made sure I had the cover I wanted before she signed off for the evening.

19 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so glad to hear our team provided such excellent service and ensured you had the cover you needed. Thank you for your kind words! Alex

Rated 5 out of 5 stars

Peace of mind breakdown cover

Easy to get through questions and easy to understand. Price very competitive..

19 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so glad our questions were easy to understand and that you found our pricing very competitive. Thank you! Alex

Rated 4 out of 5 stars

Good price

Straight forward , explained very well , good price

19 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're glad our service was clear and well-priced. We appreciate your positive feedback. Alex

Rated 5 out of 5 stars

Used the call back service

Used the call back service. It was first class with a single European trip policy quote given and set up within minutes. Will definitely use again

19 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so happy to hear our call back service and quick policy setup met your expectations! Thank you for your kind words and for choosing us. We look forward to assisting you again. Alex

Rated 5 out of 5 stars

These guys are better / faster then AA…

These guys are better / faster then AA and RAC ,my van brocken down and they came in 35 minutes , and fixed my van !
Very happy with they service !
Also the price very cheap compared to AA & RAC

16 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We are so pleased to hear about your positive experience with our service! It's wonderful to know we could assist you quickly and efficiently. Thank you for your kind words. Alex

Rated 5 out of 5 stars

Helpful staff at Green Flag

Very efficient and pleasant assistant that helped me arrange my breakdown cover.

19 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're glad our assistant was efficient and pleasant while arranging your cover. Alex

Rated 5 out of 5 stars

Understood the issues to cancel a…

Understood the issues to cancel a previous breakdown application to be cancelled without the policy not being generated & created a new policy I requeste. Service agent will let me know when to cancel the original policy when it is generated before we leave for Europe.

19 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We are so glad to hear our service agent provided excellent support with your policy changes. We appreciate you sharing your positive experience with us. Alex

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