Green Flag Breakdown Cover Reviews 56,768

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 19,472 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and the helpfulness of the staff. Many found the website easy to navigate and the joining process straightforward, often highlighting the competitive pricing as a significant advantage. Some people were dissatisfied with certain aspects of the service, such as lengthy delays when contacting customer support or issues with recovery limits. A few other people also felt that the website timed out too quickly, requiring them to re-enter details.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers frequently praise the professional, efficient,... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and straightforward... See more

Price

Users describe positive interactions with price, consistently finding it very reasonable and competitive.... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Website

Clients share positive opinions on the website, consistently describing it as super easy to use and navigate.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oil leak developed 450 miles from home whilst away with a caravan. Quick response, car and caravan collected by arrangement on Friday and delivered back Monday pm. 2 contractors used, each very person... See more

Company replied

Rated 5 out of 5 stars

It was easy to get help instantly on the App., a local technician was appointed and arrived in half the time that was given as his ETA. Was able to monitor his progress on the App. He called me wh... See more

Company replied

Rated 5 out of 5 stars

The joining process was easy. My RAC renewal was £139 and the insurance document that if not repaired says they will recover for up to 10 miles to a place of my choice. That is ridiculous. Your change... See more

Company replied

Rated 5 out of 5 stars

The Person I spoke to (sorry didn’t write down her name) was very friendly and helpful in getting my policy changed because of changed circumstances. She suggested some changes that I might need eithe... See more

Company replied


Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Car Repair and Maintenance
  4. Towing Service
  5. Vehicle Inspection

About Green Flag Breakdown Cover

Written by the company

Green Flag won’t leave you stranded at the roadside. We have over 3,000 technicians ready to help 24/7. Depending on the cover level you
choose, here are some of the things
you can get with our breakdown
cover:

  • 24/7 roadside assistance
  • Cover at home
  • National recovery
  • Onward travel
  • Unlimited callouts

    You may be charged if you call us
    out for a repeat problem within
    28 days.

Go to our website for more
information about Green Flag
breakdown cover.

Get breakdown cover

Green Flag is underwritten
by U K Insurance Limited


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

57K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Used the call back service

Used the call back service. It was first class with a single European trip policy quote given and set up within minutes. Will definitely use again

19 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so happy to hear our call back service and quick policy setup met your expectations! Thank you for your kind words and for choosing us. We look forward to assisting you again. Alex

Rated 5 out of 5 stars

These guys are better / faster then AA…

These guys are better / faster then AA and RAC ,my van brocken down and they came in 35 minutes , and fixed my van !
Very happy with they service !
Also the price very cheap compared to AA & RAC

16 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We are so pleased to hear about your positive experience with our service! It's wonderful to know we could assist you quickly and efficiently. Thank you for your kind words. Alex

Rated 5 out of 5 stars

Helpful staff at Green Flag

Very efficient and pleasant assistant that helped me arrange my breakdown cover.

19 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're glad our assistant was efficient and pleasant while arranging your cover. Alex

Rated 5 out of 5 stars

Understood the issues to cancel a…

Understood the issues to cancel a previous breakdown application to be cancelled without the policy not being generated & created a new policy I requeste. Service agent will let me know when to cancel the original policy when it is generated before we leave for Europe.

19 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We are so glad to hear our service agent provided excellent support with your policy changes. We appreciate you sharing your positive experience with us. Alex

Rated 5 out of 5 stars

Quick and easy

Quick and easy
Fair price

19 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We are glad you enjoyed your experience. We appreciate your feedback. Alex

Rated 5 out of 5 stars

…No Hassle

There was no hassle and the lady on the phone was very professional.

18 May 2026
Unprompted review
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We appreciate your feedback. We're glad our colleague was professional and there was no hassle. Alex

Rated 1 out of 5 stars

Pot hole damage....forget getting any help, they'll leave you stranded.

Because my car was damaged because of a pot hole Green Flag wouldn't help. So I was left stranded at least 100 miles from home. They said it was an accident so couldn't help. Through no fault of my own I was left with no help.

18 May 2026
Unprompted review
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

Hi Margaret, thanks for your review and feedback. We're sorry to see we've not been able to help you on this occasion. Damage caused by a pot hole isn't classed as breakdown, and would be something you'd need to discuss with your insurer as this would be accidental damage. Alex

Rated 3 out of 5 stars

Hi I’ve just taken out a very…

Hi I’ve just taken out a very competitive priced break down policy with green flag.
I did this online - but only after several attempts - paying proved to be very difficult online.

I was told by the AI Green tool that someone would ring me that day but they didn’t.
I tried again online and eventually it took the payment.
So apart from paying hassle - the policy is a good price.
Thankyou.

19 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We appreciate you sharing your experience. We are sorry to hear about the difficulties you faced with the online payment process and the missed call. Alex

Rated 5 out of 5 stars
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We are so pleased you enjoyed your experience. We truly appreciate your kind words and positive feedback. Alex

Rated 5 out of 5 stars

Very easy to set up with the help of…

Very easy to set up with the help of your assistant who was very helpful. Good price for cover in the UK and Europe.

19 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so happy our assistant made setting up your cover easy and that you found a good price for UK and European coverage. Thank you! Alex

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look