Oil leak developed 450 miles from home whilst away with a caravan. Quick response, car and caravan collected by arrangement on Friday and delivered back Monday pm. 2 contractors used, each very person... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was easy to get help instantly on the App., a local technician was appointed and arrived in half the time that was given as his ETA. Was able to monitor his progress on the App. He called me wh... See more
Company replied
The joining process was easy. My RAC renewal was £139 and the insurance document that if not repaired says they will recover for up to 10 miles to a place of my choice. That is ridiculous. Your change... See more
Company replied
The Person I spoke to (sorry didn’t write down her name) was very friendly and helpful in getting my policy changed because of changed circumstances. She suggested some changes that I might need eithe... See more
Company replied
Company details
About Green Flag Breakdown Cover
Written by the company
Green Flag won’t leave you stranded at the roadside. We have over 3,000 technicians ready to help 24/7.
Depending on the cover level you
choose, here are some of the things
you can get with our breakdown
cover:
-
24/7 roadside assistance
-
Cover at home
-
National recovery
-
Onward travel
-
Unlimited calloutsYou may be charged if you call us
out for a repeat problem within
28 days.
Go to our website for more
information about Green Flag
breakdown cover.
Green Flag is underwritten
by U K Insurance Limited
Contact info
United Kingdom
- www.greenflag.com
4.7
Excellent
57K reviews
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Excellent speedy roadside help
Green flag arrived very quickly and not only fixed our problem but gave us a great deal of advice about future care. He was extremely helpful and cheerful, nothing too much trouble.
It's first time we've had to call out greenflag and can highly recommend the service supplied by the friendly driver. Better by far than other roadside help companies
18 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
We're so pleased to hear our team arrived quickly and provided helpful advice and service. It's wonderful that you would highly recommend us! Thank you for your positive feedback. Alex
Have never paid for vehicle breakdown…
Have never paid for vehicle breakdown recovery before. Friend recommended Green Flag excellent spoke to customer services lady was very good knowledgeable and explained everything to us
19 May 2026
Reply from Green Flag Breakdown Cover
We're so glad to hear your first recovery experience was excellent. We appreciate you sharing your positive feedback. Alex
Reply from Green Flag Breakdown Cover
We're glad you had a professional experience with us. Thank you for your kind words! Alex
Long wait on telephone for option not…
Long wait on telephone for option not available on website. Previous quote (yesterday) NOT available and price had increased by £7.
19 May 2026
Reply from Green Flag Breakdown Cover
Hi Terry, thanks for your review and feedback. Any changes to your quote can affect the price, including the start date. We're sorry to see your quote had increased. Alex
Very easy to follow on your website
Very easy to follow on your website. The cost for our car breakdown was very reasonable for the our needs with all explained fully as I progressed. Loved the humour touch to lighten the experience.
19 May 2026
Reply from Green Flag Breakdown Cover
We're so glad you found our website easy to navigate and our breakdown cost reasonable. We appreciate you highlighting the humor, too! Alex
Great service and response time
Great service and response time
Friendly and helpful technician who had me back on the road in 15 minutes
18 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
We're so glad our technician got you back on the road quickly. We appreciate your kind words and 5-star review! Alex
No customer care what so ever
No customer care what so ever. Had to argue to even get a rescue.
19 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
Hi Rosemary. We’re concerned to see this. If you would like us to look into this further for you, please send us a message using the link below. Nathan
m.me/greenflaguk
Reply from Green Flag Breakdown Cover
Thank you for your kind words, Ian and thank you for the five-star review. Nathan
Excellent value for money
Excellent value for money. Easy to navigate through ordering process.
19 May 2026
Reply from Green Flag Breakdown Cover
Hi Nicki. We're so glad you found excellent value and an easy ordering process. We appreciate your feedback. Nathan
Amazing experience
Amazing experience, super helpful and quick to respond
18 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
Hi Jemima. We are so pleased you had such an amazing experience with us. Thank you for your kind words! Nathan
Very helpful and Paul was kind and…
Very helpful and Paul was kind and reassuring. I had my 4 year old in the back and he was efficient and we stayed safely in the car the whole time he sorted everything out. Thank you Paul
18 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
We're so glad to hear our technician was kind and reassuring. It's wonderful that you felt safe and that everything was sorted out efficiently. Nathan
Reply from Green Flag Breakdown Cover
Hi Neil. We're so glad choosing and setting up your policy was easy and efficient. We appreciate your feedback. Nathan
Quick text to greenflag on the app and…
Quick text to greenflag on the app and the mechanic was with us before the predicted time. Fixed and running in minutes. Great service from a breakdown company that seems to care. Thanks big Dan from Graham Baker motors.Top man.
18 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
We're so glad to hear our mechanic arrived quickly and got you back on the road in minutes. Thank you for your kind words and five-star review! Nathan
First class.
19 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
Thank you for your kind words and for the five-star review. Nathan
Fantastic app, Fantastic service
Fantastic app, really easy to use. Technician arrived 30 mins early and was extremely helpful and friendly. Everything explained well and fault fixed. Couldn't fault the service at all
18 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
Hi Andrew. We're delighted to hear you found our app fantastic and easy to use. We're also pleased our technician was helpful and friendly, fixing the fault efficiently. Thank you for your kind words. Nathan
Reply from Green Flag Breakdown Cover
We're glad the agent was helpful, Ian. Thank you for the four-star review. Nathan
Easy to navigate and competetive price
16 May 2026
Reply from Green Flag Breakdown Cover
We're glad you found it easy to use and the price competitive. Thank you for your feedback. Nathan
Reply from Green Flag Breakdown Cover
Hi Edward. We are so glad the process was easy for you. Thank you for your kind words. Nathan
Easy to complete application and over…
Easy to complete application and over 30% cheaper than other providers offering same cover
19 May 2026
Reply from Green Flag Breakdown Cover
We're so glad our application was easy and offered such great value compared to others! Thank you for the five-star review. Nathan
Great Savings & Included benefits
Returning Customer. Saved £23.00 on my policy with more added benefits. Speedy enrolment. Easy access to Service via App.
19 May 2026
Reply from Green Flag Breakdown Cover
We're so pleased you saved on your policy and enjoyed the added benefits. It's great to hear about your speedy enrolment and easy app access! Thank you for the five-star review. Nathan
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