Ordered 2 BT smart hub compatible phones for my elderly relative. The charging cable had come away from the plug/adaptor for her phone so was irreparably damaged. Checked around and new cable/adaptor... See more
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Review summary
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Bought the wrong phones from Greenbox originally but they were so helpful via email. Ordered the correct ones and got refund on returned ones within a couple of days. Communication via email almost im... See more
Company replied
I purchased a Samsung Odessy monitor from here. Listed as refurbished but honestly.... it's brand new. Great condition. FANTASTIC price and delivery. Literally next day. Efficient service. Thanks you... See more
Company replied
Spotless, brand new phones which work perfectly. Quite easy to use with volume controls and answer machine. Delivery very accurate and fairly speedy. Excellent price, excellent phones with excellent... See more
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Company details
Written by the company
Need a new phone, device or appliance for the home? Tired of those dead spots in the house while trying to connect to the internet? Why not try one of our 'Renewed' products, not only will you receive an “As New” product but you will also save on money & help the fragile planet with our great money saving deals we have to offer. All of which come with a 12-month warranty for peace of mind.
Contact info
Unit 1 North Industrial Estate, BN9 0HE, Newhaven, United Kingdom
- 01273329449
- shop@greenboxshop.co.uk
- www.greenboxshop.co.uk
4.7
Excellent
336 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The phone contacts were winder than…
The phone contacts were winder than those on my device - fortunately the batteries fit my phone and apear to do the job- any observations?
5 November 2025
Reply from greenboxshop.co.uk
Please contact our customer service team by email to resolve your issue. (shop@greenboxshop.co.uk)
Reply from greenboxshop.co.uk
Your item was delivered on 07-11-2025. (Ordered 05-11-2025)
Prompt and correct delivery
5 November 2025
Reply from greenboxshop.co.uk
Thank you for your 5 star review, it's appreciated
Excellent phone
Really fast delivery excellent phone easy to set up and use compatible with router and other phone will deal again.
3 November 2025
Reply from greenboxshop.co.uk
Thank you for your 5 star review, it's appreciated
Reply from greenboxshop.co.uk
Thank you for your 5 star review, it's appreciated
Reply from greenboxshop.co.uk
Thank you for your 5 star review, it's appreciated
Prompt Response
Initially I had a delayed shipment delivery but after following up on my purchase yesterday I was told item could be missing and immediately there was replacement and item received today.
7 November 2025
Reply from greenboxshop.co.uk
Pleased to read that item was received.
Excellent quality at a very good price.
The trio of digital phones were just like new. The ordering process was easy and free delivery was a matter of a couple of days. I would certainly recommend 'greenboxshop'.
5 November 2025
Reply from greenboxshop.co.uk
Thank you for your 5 star review, it's appreciated
Re-furbished digital voice handsets, as good as new
I ordered 3 refurbs digital voice handsets. Delivery was very quick and they seem to be as new. I was struggling to buy anywhere else.
4 November 2025
Reply from greenboxshop.co.uk
Thank you for your 5 star review, it's appreciated
First class customer service.
31 October 2025
Reply from greenboxshop.co.uk
Thank you for your 5 star review, it's appreciated
Reply from greenboxshop.co.uk
Thank you for your 5 star review, it's appreciated
A user friendly website which is ideal…
A user friendly website which is ideal for an aged person as myself.
Prices are good and the quality of their goods are first class.
3 November 2025
Reply from greenboxshop.co.uk
Thank you for your 5 star review, it's appreciated
Excellent pair of BT phones
Excellent pair of BT phones, Good price, well packaged and delivered on time.
3 November 2025
Reply from greenboxshop.co.uk
Thank you for your 5 star review, it's appreciated
Fast delivery of good value items.
3 November 2025
Reply from greenboxshop.co.uk
Thank you for your 5 star review, it's appreciated
Good experience
Bought a reconditioned router from green box shop and it was dispatched the very next day, arrived within a couple of days from purchase date. So far all seems great, no problems as of yet. I would definitely use green box shop again.
31 October 2025
Reply from greenboxshop.co.uk
Thank you for your 5 star review, it's appreciated
Easy to set up compatible handset.
Easy to set up compatible handset.
Delivery taken in by neighbour as later than expected
30 October 2025
Reply from greenboxshop.co.uk
Thank you for your positive review.
They cannot be faulted
27 October 2025
Reply from greenboxshop.co.uk
Thank you for your positive 5 star review
Was not suitable for my phone…
Was not suitable for my phone connection need to send it back
13 October 2025
Reply from greenboxshop.co.uk
Sorry to hear the item wasn’t compatible with your phone. Compatibility details are listed on our website, but we understand mix-ups can happen. Please contact us and we’ll help with the return or find the right product for you.
Reply from greenboxshop.co.uk
Thank you for your 5* review, it is appreciated :)
Excellent service
7 October 2025
Reply from greenboxshop.co.uk
Thank you for your 5* review, it is appreciated :)
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