Gourmet Society. I have joined Gourmet Society through Dogs 4 Rescue Lottery which gives me free membership to Gourmet Society which means discounts on restaurants, cinema's etc. I couldn't get my... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I had an issue with my card not reactivating although my veterans lottery membership was valid. Once Georgina started handling my case it was dealt with pretty quickly. I had to revert a back to her a... See more
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When my app stopped working, I reached out to customer support and was assisted by Georgina. From the start, her communication was excellent. She kept me informed every step of the way, provided timel... See more
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It was all about the fantastic Georgina. My problem & queries were complex. This necessitated much interaction with Georgina. Who was superb. Patient kind well informed professional & took the troubl... See more
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Company details
About Gourmet Society
Written by the company
Introducing Gourmet Society.
Gourmet Society offers members some of life’s delicacies for less. With endless savings made for time spent at home as well as out and about, members can enjoy the Gourmet Society experience 7 days a week.
Our Savings
Gourmet Society offers members some of life’s delicacies for less. With endless savings made for time spent at home as well as out and about, members can enjoy the Gourmet Society experience 7 days a week.
Our Savings
Download our app.
Start using your membership straight away by downloading the free Gourmet Society app to discover restaurants, access movie e-codes and more.
Trial for free.Become a Gourmet Society member today with a free 30 day trial.
Contact info
United Kingdom
- help@gourmetsociety.co.uk
- www.gourmetsociety.co.uk
4.8
Excellent
8K reviews
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Very good at solving my problem.Asked…
Very good at solving my problem.Asked for a plastic card as I was having problems with the app.Very professional and helpful,
1 June 2026
Reply from Gourmet Society
Thank you for taking the time to leave a review, it’s great to hear your issue was resolved and that you found the service professional, helpful, and effective. I’m glad the team were able to arrange a plastic card for you so you can continue enjoying your membership without the app getting in the way.
Robyn is getting a physical card to me…
Robyn is getting a physical card to me as don't have smart phone. was very clear in their instructions how to redeem membership and it worked first time and very thorough in giving me other advice, thanks
29 May 2026
Reply from Gourmet Society
Thank you so much for sharing this, it’s great to hear that Robyn was able to arrange a physical card for you and provide clear instructions that worked first time. It sounds like you received really thorough, helpful support, especially with not using a smartphone.
I got an email from Georgina which…
I got an email from Georgina which helped me to get a new membership.
She was great everything was a success thankyou.
29 May 2026
Reply from Gourmet Society
Thank you for sharing your experience, it’s wonderful to hear that Georgina was able to help you set up your new membership and that everything went smoothly from start to finish. She’ll be delighted to know her support made such a positive difference.
Information given enabled me to…
Information given enabled me to re-establish my membership via the app.
Responses were prompt and clear.
28 May 2026
Reply from Gourmet Society
Thank you for taking the time to leave a review, it’s great to hear that the information provided helped you re‑establish your membership through the app, and that the responses you received were prompt and clear. That’s exactly the smooth experience we aim to deliver.
i emailed in morning and they replied…
i emailed in morning and they replied back shortly after. the first notification had no.1’s in the line to type in but in fact when they re-sent it it showed that it should have been capital ‘L’s
28 May 2026
Reply from Gourmet Society
Thank you for sharing your experience, I’m glad to hear the team replied quickly and were able to clear up the issue with your login code. Those characters can definitely be confusing, and it’s great that the corrected notification made everything work smoothly.
Georgina was extremely helpful and…
Georgina was extremely helpful and friendly and provided all of the information I needed to get back online with my account .
Definitely a 5 star response to resolving my problem with the issues I was experiencing.
28 May 2026
Reply from Gourmet Society
Thank you for such a fantastic review, it’s wonderful to hear that Georgina was both extremely helpful and friendly, and that she provided everything you needed to get back online with your account. A smooth, 5‑star resolution is exactly what we aim for, so it’s great to know your issue was fully resolved.
Responded in a few days and suggested a…
Responded in a few days and suggested a check of email login which was the issue and resolved my problem - thanks
27 May 2026
Reply from Gourmet Society
Thank you for sharing your experience, I’m really glad to hear your issue was resolved so smoothly. Sometimes it’s the simple things, like an email login check, that make all the difference, and it’s great that the guidance you received got everything back on track.
Problem solved.
Prompt, polite and explicit reply to my query from a human, Georgina.
Perfect instructions on how to solve my problem which when followed, gave a perfect outcome.
This is what you call five star customer service.
27 May 2026
Reply from Gourmet Society
Thank you so much for sharing your experience, it’s wonderful to hear you received such a prompt, polite, and clear response, and that Georgina’s guidance led you straight to a perfect outcome. That’s exactly the kind of five‑star support we want every member to experience.
Reply from Gourmet Society
Thank you for your review, it’s great to hear you received a prompt response to your query along with full, comprehensive explanations. That’s exactly the level of clarity and support we aim to provide.
Helpful Customer Service
Alana was really helpful and sorted my problem out quickly and efficiently
22 May 2026
Reply from Gourmet Society
Thank you for your review, it’s great to hear that Alana was really helpful and was able to sort your problem out quickly and efficiently. She’ll be delighted to know her support made such a positive difference.
it was the response from the individual…
it was the response from the individual who dealt with my enquiry, including the manner in which she wrote her reply, the help she provided and the speed that she responded
19 May 2026
Reply from Gourmet Society
Thank you for sharing your experience, it’s wonderful to hear that the experience stood out because of the individual who handled your enquiry, especially in the way she wrote her reply, the help she provided, and the speed of her response. That kind of attentive, thoughtful support is exactly what we aim to deliver, and your comments will mean a great deal to the team member involved.
I am an 81 year-old widowed lady with…
I am an 81 year-old widowed lady with no children and I am not technology minded
I found it difficult to renew my gourmet membership with a code that I had.
However, after getting in touch with Sarah, she guided me step-by-step and I successfully achieved my membership for another year
She was so helpful and kind in her emails and it felt so personal
I give her 11 out of 10 and many many thanks.
21 May 2026
Reply from Gourmet Society
Thank you so much for sharing such a heartfelt review, it truly means a lot.
We’re delighted to hear that Sarah was able to guide you step‑by‑step and help you renew your gourmet membership with ease. The way you describe her kindness, patience and personal touch is exactly the experience we want every member to feel, and your words will mean the world to her. An “11 out of 10” is high praise, and she’ll be overjoyed to know she made things easier and more comfortable for you.
Problem solved within 24 hours....
21 May 2026
Reply from Gourmet Society
Thank you for the great review, lovely to see all was sorted within 24 hours for you.
Reply from Gourmet Society
Wonderful to see the service provided was fabulous, thank you for sharing your experience.
Customer account issue
Quick, simple, helpful and able to resolve - Georgina was very good
20 May 2026
Reply from Gourmet Society
Thank you for sharing your experience, it’s great to hear that your account issue was handled quickly and that Georgina was very good in getting everything resolved. We’re really pleased her support made a positive difference.
Excellent service
Sarah responded promptly with a clear and friendly email explaining how my query had been resolved.
20 May 2026
Reply from Gourmet Society
Thank you for sharing your experience with the team, it’s wonderful to hear you received excellent service and that Sarah responded promptly with a clear, friendly explanation of how your query was resolved. She’ll be delighted to know her support made such a positive impression.
Very responsive to my email asking…
Very responsive to my email asking questions, and the reply was in detail
19 May 2026
Reply from Gourmet Society
Thank you for sharing your experience. It’s great to hear that the team were very responsive to your email and able to provide a detailed reply, clear, thorough answers make all the difference when you need support.
Excellent customer service
The customer service contact was very helpful and solved my problem very quickly.
19 May 2026
Reply from Gourmet Society
Thank you for sharing your feedback. It’s great to hear that our customer service team was able to help and resolve your problem so quickly, that’s exactly the level of support we aim to deliver.
Good customer service and answered all…
Good customer service and answered all questions asked with clear and presice instructions 👍
19 May 2026
Reply from Gourmet Society
Thank you for taking the time to leave a review. It’s great to hear you received good customer service and that all your questions were answered clearly and precisely, that kind of clear guidance is exactly what we aim to provide 👍
Excellent service.
11 May 2026
Reply from Gourmet Society
Thank you for your review, we’re delighted to hear you received excellent service. It’s always great to know when the team delivers the smooth, positive experience we aim for.
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