Gold Investments Ltd Reviews 

750
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that their purchases arrive promptly and safely without any unexpected delays. Consumers find the website exceptionally easy to navigate, allowing them to place orders quickly and efficiently every single time. People often describe the staff as professional, helpful, and courteous, making every transaction feel smooth and straightforward. Though some customers experienced shipping issues or noted a frustrating lack of tracking facilities for their special deliveries. A few reviewers mentioned that temporary shipping problems or a lack of updates caused unnecessary anxiety before packages arrived.

What people talk about most

Service

Consumers find service to be positive, highlighting a consistently smooth, professional, and hassle-free... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

User experience

Reviewers express high satisfaction and positive feedback about user experience. Customers consistently... See more

Product

Clients share positive opinions on product quality, noting that everything delivers what it says on the tin... See more

Staff

Customers report extremely positive experiences with staff, highlighting trustworthy and reliable service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After seeing a recommendation on youtube and a short phone conversation I ordered some bullion through Gold Investments. Delivery was fast and without fault. Being able to touch your own real wealth... See more

Company replied

Rated 5 out of 5 stars

We had problems with our bank only certain amount could be released in one day, phoned you up to see if we could use two banks no problem and everything run smoothly after that had package on time ver... See more

Company replied

Rated 5 out of 5 stars

Very happy with purchase. Minor queries dealt with promptly and efficiently. Surprised by lack of tracking facility despite being Royal Mail special delivery. Had to contact company for delivery timef... See more

Company replied

Rated 5 out of 5 stars

Trust worthy, helpful, professional, friendly, polite and always courteous. I have dealt with them for many years and never had any problems with deliveries or anything else. A superb company.

Company replied


Company details

  1. Gold Dealer
  2. Gold and Silver Trading Company

Written by the company

Buy gold from one of the oldest family run gold bullion dealers in the UK - Trusted to buy & sell gold for over 40 years! Visit our gold shop in London or buy gold online or call the office on 0207 2837752. We will always try to price match or beat the general market's prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

750 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(750)

99 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gold Standard Service

Always responsive and great customer service! Reliable and trustworthy.

5 July 2024
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks for the great review !

Rated 5 out of 5 stars

Once again…

Once again, great service from Oliver and Co. Always speedy, efficient and easy way to protect your earnings. This time they surpassed themselves by dispatching my order within 20mins of placing it.

Will not buy anywhere else - they have earned my loyalty.

25 June 2024
Unprompted review
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks so much for the great review !

Rated 5 out of 5 stars

always excellent

best prices, best service, can pop in and see them if you need to - been dealing with GI since the leadenhall days, wouldn't go elsewhere

3 May 2024
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks very much for the great review !

Rated 5 out of 5 stars

Proper old school bullion dealers

I've used Oliver and Simon on a number of occasions..they're as honest as the day is long so no worries about placing an order with them at all. It's easy to get a bit panicky when you transfer currency for a gold or silver purchase. The banks are very good at making folks feel like they've been scammed but you can rest assured and have no worries or concerns with this company. I will use them again in future..thanks again Gold Investments

3 April 2024
Unprompted review
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks very much for the kind review !

Rated 5 out of 5 stars

Perfect service

I have delt with Gold Investments for a while now, great services and great products.
Even the personal touch, with Oliver assisting me hopefully to resolve a problem I was having trying to find the right Financial advisor.
I wish I had found them 5+ years ago instead of dealing with who I was.

5 April 2024
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks very much for that ! Anything you need just call.

Rated 5 out of 5 stars

Excellent service

Superb company to deal with. First class service. Never had any issues that were not quickly resolved
Would highly recommend anyone to use this company

29 March 2024
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks so much for the great review !

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look