Very easy phoned yesterday about silver coins. Staff very clear pricing. Came to Edinburgh today all done. Was nearly twice as much as what jeweller was offering. Excellent service Immaculate p... See more
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Review summary
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Arrived at there Offices and were welcomed in by Craig. The whole process was dealt with sincerity and clarity. We left happy knowing the transaction was fair and honest. The money was transferred int... See more
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Nice location but not overly obvious. Very secure and private. Made very welcome. The business transaction was concluded in a timely manner as the staff were knowledgeable and efficient. The payment... See more
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When I phoned the office in Edinburgh, a lady who answered my call was a bit unfriendly and got the impression that she did not want to talk to customers. Then, I spoke to another staff member, Craig... See more
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Company details
Written by the company
We buy and sell investment grade gold bullion coins and bars at a competitive price. You can store your gold within our Safe Deposit Box facility in the centre of Glasgow or Edinburgh. Scottish Bullion is a premium gold buying and selling service that offers unrivalled expertise in the precious metals arena. Scottish Bullion Bullion buys and sells gold, silver, platinum and palladium for customers in Glasgow and Edinburgh. Scottish Bullion operates out of the same office as The Vaults Group. The Vaults Group is Europe's largest independent Safe Deposit Box company with branches in Glasgow, Edinburgh Newcastle, Liverpool, Nottingham, Oldham, Bristol, Southampton, Dublin and Belfast. Our Safe Deposit Boxes lie outside the banking system, and it is possible to buy and sell gold and silver bullion at highly competitive prices at any of our locations. Safe Deposit Boxes can be rented from £275 per year, with discounts available for long-term rentals.
Contact info
10-12 Albert Drive, Glasgow, , G41 2PE, Glasgow, United Kingdom
- 01413431306
- info@scottishbullion.co.uk
- scottishbullion.co.uk
4.9
Excellent
359 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Scottish Bullion
Dear Grant,
Many thanks for taking the time to leave us a review, we look forward to welcoming you again.
Kind Regards,
Sandra
Very easy and efficient service.
Craig was very helpful during telephone discussions and provided the information I required. The process at the bullion office was very efficient and smooth.
Overall an easy and efficient experience.
21 May 2026
Reply from Scottish Bullion
Dear Roy,
I am delighted to hear you we happy with the service that we provide and I look forward to welcoming you in the future. Many thanks for your great review.
Kind regards,
Craig
Bullion Operations
Very smooth and efficient service
Very smooth and efficient service. Very impressed with the process and the people working there communicated brilliantly both over the phone and in person. Payment was made very swiftly and would definitely recommend them very highly.
21 May 2026
Reply from Scottish Bullion
Dear Claire,
Thank you so much for the 5 star review! We’re delighted to hear that you found the whole process smooth and efficient. Our team takes great pride in providing clear communication and quick service, so it’s wonderful to know that came across both over the phone and in person. We truly appreciate your recommendation and look forward to helping you again in the future!
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Friendly staff
Friendly staff, I had no appointment but was seen almost immediately. Good price compared to other similar gold company.
19 May 2026
Reply from Scottish Bullion
Thank you for the 5-star review! We’re so pleased to hear you found our staff friendly and that we could see you quickly, even without an appointment. We always aim to offer a smooth service and competitive prices. We look forward to seeing you again!
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Fantastic service. Cheerful and helpful staff
Fantastic service. Very helpful and cheerful sraff
12 May 2026
Reply from Scottish Bullion
Dear Paul,
Thank you so much for your kind review! We’re delighted to hear you had a fantastic experience. Our team takes great pride in being helpful and cheerful, and your feedback means a lot to us. We look forward to welcoming you again soon!
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Staff were very helpful and welcoming
Staff were very helpful and welcoming. They put me at ease on my first visit and explained process very clearly.
8 May 2026
Reply from Scottish Bullion
Dear Janice,
Thank you so much for your kind review. We’re delighted to hear that our team made you feel welcome and at ease on your first visit.
We truly appreciate your feedback and look forward to seeing you again.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Selling gold Britannia coins
I contacted Scottish Bullion about selling them some gold coins. They offered me a fair market price for the coins, on their weight.
My time in their office was brief, Morgan was quick to verify the coins and take my details for payment.
I received the money into my account within one working day.
I would definitely use them again.
Thanks
7 May 2026
Reply from Scottish Bullion
Dear Karl,
Thank you for the 5 star review.
We’re delighted to hear that you had a smooth and efficient experience selling your gold coins with us.
We really appreciate your recommendation and look forward to helping you again in the future. Thanks again for choosing Scottish Bullion!
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Very easy phoned yesterday about silver…
Very easy phoned yesterday about silver coins. Staff very clear pricing. Came to Edinburgh today all done. Was nearly twice as much as what jeweller was offering. Excellent service
Immaculate place
Pleasant cheerful staff
Very efficient.
I was impressed by machine that checked quality.
Money in account. Will definitely recommend 🤗
6 May 2026
Reply from Scottish Bullion
Dear Miss Grant,
Thank you for such a fantastic review! We’re delighted to hear you found our pricing clear and competitive, and that the whole process was smooth and efficient.
We really appreciate your recommendation and look forward to helping you again in the future!
Kind Regards,
Joannna MacDonald
Senior Bullion Operations
Very helpful and fitted us in without…
Very helpful and fitted us in without an appointment really appreciate it
5 May 2026
Reply from Scottish Bullion
Dear Ann Marie,
Thank you for the 5 star review.
I am glad you found our service helpful and we were able to accommodate you.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Reply from Scottish Bullion
Dear Paul,
Thank you for your 5 star review.
We’re delighted to hear that you found our service professional. We look forward to welcoming you again soon!
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Professional service
Professional service. Great customer service.
Very prompt payment.
All round excellent experience.
29 April 2026
Reply from Scottish Bullion
Dear Vi,
Thank you for the 5 star review. We’re really glad you had a great experience with our service. Providing professional, prompt, and reliable support is exactly what we aim for. We truly appreciate your support and look forward to welcoming to you again.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
The staff there were very helpful and…
The staff there were very helpful and informative. The fact that they knew me by my first name made me feel both welcome and important.
29 April 2026
Reply from Scottish Bullion
Dear Neil,
Many thanks for your review. We are very happy to hear you had a warm welcome to our premesis. We hope to meet you again soon!
Kind Regards,
Morgan Paterson
I was able to schedule an appointment…
I was able to schedule an appointment time with ease.
The staff were polite and helpful prior to and during the appointment. Craig was my contact and he was highly proficient and reassuring.
A polite email notification was received from Dylan in the accounts department and payment was received in my account within 24 hours of my transaction, well within the 5 working days I had been advised.
I will not hesitate to use Scottish Bullion (Edinburgh) again and will certainly recommend them to others.
24 April 2026
Reply from Scottish Bullion
Dear Mrs. Jones
Many thanks for your wonderful review. I am glad that you found all aspects of your experience polite and proficient. We look forward to welcoming you again.
Kind regards,
Craig
Bullion Operations
Very swift and efficient service
Very swift and efficient service. I phoned them in the morning and made an afternoon appointment. The very polite staff member checked the quality of my item within minutes, offered a fair price, and funds from the sale were in my account the following morning. Very pleased.
24 April 2026
Reply from Scottish Bullion
Dear Colin,
Thank you for taking time to share your experience. It was lovely to with meet with you and we hope to welcome you again.
Kind Regards,
Morgan Paterson
A friendly welcoming team
Throughout my transaction - (which was quite small) I received first class very efficient service.
From the receptionists to the dealer -Craig- I had a friendly, welcoming experience- thank you all very much.
24 April 2026
Reply from Scottish Bullion
Dear Lorna,
Thank you for taking the time to share this review. We appreciate your business no matter the size! Craig will be delighted to hear that you had a great experience and we hope to welcome you again in the future.
Kind Regards,
Morgan Paterson
Reply from Scottish Bullion
Dear Customer,
We appriciate you taking the time to leave us this review. We pride ourselves on our excellent service and are extremey glad you found it first class!
We hope to welcome you again.
Kind Regards,
Morgan Paterson
Efficient good service.
17 April 2026
Reply from Scottish Bullion
Dear John,
Thank you so much for your kind words! We're really glad to hear you found our service efficient and up to standard. We appreciate your support and look forward to helping you again soon.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Nice location but not overly obvious.
Nice location but not overly obvious.
Very secure and private. Made very welcome. The business transaction was concluded in a timely manner as the staff were knowledgeable and efficient. The payment was with me within a few working days with emails updating me with the payment process.
All in all a very pleasant day out.
15 April 2026
Reply from Scottish Bullion
Dear Bernard,
Thank you so much for your wonderful review!
We’re really pleased to hear that you felt welcomed and appreciated the privacy and security of our location. It’s great to know our team’s knowledge and efficiency made the process smooth for you, and that our updates kept everything clear along the way.
Please do not hesitate to contact us if you ever require our services again.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Went to Scottish Bullion in Edinburgh…
Went to Scottish Bullion in Edinburgh to sell gold bar...they were friendly and open, easy transaction...i asked for silver coins part payment...i left with my silver coins and the remaining amount due was paid into my account within 24 hrs. Great service.:)))
15 April 2026
Reply from Scottish Bullion
Dear Hugh,
Thank you for your excellent review. We’re delighted to hear that you found the process straightforward and that our team was friendly throughout your visit and payment was prompt. We truly appreciate your feedback and look forward to assisting you again in the future.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Reply from Scottish Bullion
Dear Joe,
Thank you for your positive feedback. We’re pleased to hear that you found our support helpful and that your queries were clearly explained. Providing patient and thorough assistance is very important to us, and we appreciate you taking the time to share your experience.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
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