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Gold Investments Ltd Reviews 

750
•
TrustScore 5 out of 5

4.9

Gold Dealer
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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that their purchases arrive promptly and safely without any unexpected delays. Consumers find the website exceptionally easy to navigate, allowing them to place orders quickly and efficiently every single time. People often describe the staff as professional, helpful, and courteous, making every transaction feel smooth and straightforward. Though some customers experienced shipping issues or noted a frustrating lack of tracking facilities for their special deliveries. A few reviewers mentioned that temporary shipping problems or a lack of updates caused unnecessary anxiety before packages arrived.

What people talk about most

Service

Consumers find service to be positive, highlighting a consistently smooth, professional, and hassle-free... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

User experience

Reviewers express high satisfaction and positive feedback about user experience. Customers consistently... See more

Product

Clients share positive opinions on product quality, noting that everything delivers what it says on the tin... See more

Staff

Customers report extremely positive experiences with staff, highlighting trustworthy and reliable service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After seeing a recommendation on youtube and a short phone conversation I ordered some bullion through Gold Investments. Delivery was fast and without fault. Being able to touch your own real wealth... See more

Company replied

Rated 5 out of 5 stars

We had problems with our bank only certain amount could be released in one day, phoned you up to see if we could use two banks no problem and everything run smoothly after that had package on time ver... See more

Company replied

Rated 5 out of 5 stars

Very happy with purchase. Minor queries dealt with promptly and efficiently. Surprised by lack of tracking facility despite being Royal Mail special delivery. Had to contact company for delivery timef... See more

Company replied

Rated 5 out of 5 stars

Trust worthy, helpful, professional, friendly, polite and always courteous. I have dealt with them for many years and never had any problems with deliveries or anything else. A superb company.

Company replied

Company details

  1. Gold Dealer
  2. Gold and Silver Trading Company

Written by the company

Buy gold from one of the oldest family run gold bullion dealers in the UK - Trusted to buy & sell gold for over 40 years! Visit our gold shop in London or buy gold online or call the office on 0207 2837752. We will always try to price match or beat the general market's prices.

Contact info

4.9

Excellent

TrustScore 5 out of 5

750 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(750)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Made multiple purchases from Oliver…

Made multiple purchases from Oliver over at Gold investments, I can trust him with providing excellent service as always, safe, secure and most importantly reliable. Absolute class!

22 April 2026
Unprompted review
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks for the great review Chris !

Rated 5 out of 5 stars

Quick

Quick, easy and efficient

1 April 2026
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks for the review - much appreciated

Rated 4 out of 5 stars

Easy & Efficient Service

Easy to navigate website and place order. Order acknowledged quickly and ownership certificates received through the post the following day. Helpful advice received on the telephone regarding storage options etc.

25 February 2026
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks for the review - is there anything more we could have done to get the full 5 stars ?

Rated 5 out of 5 stars

Purcahes 2oz of gold today

Purcahes 2oz of gold today. It was a great experience. Smooth and simple. Thank you Simon 💪💪

2 March 2026
Unprompted review
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks for the review !

Rated 5 out of 5 stars

This is a good company to deal with

This is a good company to deal with. Although my order was relatively small, I received good service and the coins were a very fair price. Highly recommended.

27 January 2026
Unprompted review
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks for the great review !

Rated 5 out of 5 stars

Couldn't easier or more trusted.

Buying and selling precious metals couldn't be easier or more trusted with Gold Investments. You get a spot price,buy or sell and the contract is honoured. Highly recommend this dealer for anyone wanting to buy a reasonable price with no fuss.

2 January 2026
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks for the great review !

Rated 5 out of 5 stars

Trust worthy and good as gold.

Trust worthy, helpful, professional, friendly, polite and always courteous. I have dealt with them for many years and never had any problems with deliveries or anything else. A superb company.

1 January 2026
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks very much for the kind review !

Rated 5 out of 5 stars

Great fellas to deal with

Great fellas to deal with, delivery or collection easy enough, good range of coins and bars to choose from. Very reputable.

30 December 2025
Gold Investments Ltd logo

Reply from Gold Investments Ltd

Thanks Julian - a great help and very kind

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