Golden Insurance Reviews 

Jacob was awesome to deal with! Professional and listened. Stopped during the call; to ask if I understood or had any questions. I'm all set up to go! Peace of mind now! I will be recommending people to get in touch with Jacob should they consider life insurance! :)

My contact staff member was Ryan. His explanation of what was involved was clear and easy to understand. His customer service was first-class, and he asked me to let him know if I didn't understand anything. I greatly appreciated Ryan's excellent service to his customers

Easy to communicate with, helpful and clearly explained everything.

Experience was great. Customer service is clear, patient and helpful.

The young man Nick who i spoke to on the phone was very pleasant, and honest . I would recommend him to anyone who wants to obtain this insurance x

Was good communication and very understandable, explained so I understood, so my experience was good

i felt heard and respected everything was explained clearly and was very happy with the whole conversation

The staff Marcus is most patient and helpful with my concerns and queries.

Customer service, services and great staff and follow up

Very clear questions very clear expectations easy to understand the claims process Nick was very professional in his delivery

Kia ora! Today Anne. G was articulate, patient, easy to talk to, and had a little laugh with me, adding the human factor to the call.
Anne's mannerisms were an absolute delight. She had a calm manner and ensured that all spelling, personal details, address, email, and contact number were clear and correct.
When she read the terms and conditions again, Anne was very clear, which I found comforting.
I have recently worked for a courier company in the call centre, so I understand the difference between a good rep and a rep that still needs some encouragement and improvement. Another colleague and I trained most of our team in North Harbour, and I believe Anne brought the energy that benefited the team overall.
If I were Anne's manager, I would highly consider talking to her about being a trainer for calls, a main support person who understands empathy, transparency and honesty.
Thank you for your time, and a top 💯 to Anne. G.

A very genial agent, Marcus.

Scot Braithwaite who handled my application was very informative, clear and advised me in a very professional manner.Answered all my queries and through thus l have decided to take out a policy with you .Thankyou.

Thank you for your customer service

Ryan the agent that I spoke to was very helpful and clear with going through the process of life insurance for me

The sales person Scott was very helpful and knowledgeable, I felt very happy and relaxed dealing with him.

Everything was clear and concise, I was given plenty of opportunities to ask if I wasn’t sure about something, and although the premiums are slightly higher than I expected, I am happy with the policy. Vanessa (with the white van) was very professional.

Great Experience

Big Thank you to Nick