I set my policy up with Shaun? He was very well spoken I could hear and understand him very clearly. Expectations were set and met I have now accepted and put in place my granddaughters cover and im h... See more
Company replied
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Review summary
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I was contacted by VANessa the actual VAN driver, who was extremely helpful, very knowledgeable, and truly professional in every way. I'd be more than happy to encourage others to take the opport... See more
Company replied
I felt very comfortable with whom i spoke with. He was pleasant professional and very helpful. He explained everything i needed to know and displayed empathy when i shared something personal. I wou... See more
Company replied
The presentation was easily understood gand beneficial. The presenter was clear and concise as l couldn't afford the first quote l asked for a lesser cover and agreed on that qoute. I thanked him on h... See more
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Company details
About Golden Insurance
Written by the company
Golden Insurance was born to meet the needs of Kiwis aged 40 and older who want to keep helping their loved ones financially – even after they’re gone.
Choose up to $250,000 life insurance benefit paid to your loved ones (depending on your age when you apply), which could help you give your loved ones a brighter tomorrow.1
Choose up to $250,000 life insurance benefit paid to your loved ones (depending on your age when you apply), which could help you give your loved ones a brighter tomorrow.1
Contact info
4.9
Excellent
3K reviews
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This company invites their customers to review, whether positive or negative
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Reply from Golden Insurance
Hi Mekala! We appreciate you taking the time to share your experience. It's great to hear that you were happy with our service.
I was impressed with the patience and…
I was impressed with the patience and help that was given me by the lovely lady I talked with. She explained everything in a way I could understand, which made me feel comfortable taking out a new Golden Insurance policy. She was very helpful.
16 September 2026
Reply from Golden Insurance
Hi Bruce, thank you for your review! We're so glad to hear that you had a smooth and positive experience with us.
Very easy to understand polite an…
Very easy to understand polite an reassuring was a bit worried when herd accent but was happy I could clearly understand good an easy application thankyou
16 September 2026
Reply from Golden Insurance
Hi Tyrel! Thanks for your kind words. We're delighted to hear that you had a great experience and appreciate you letting us know.
Reply from Golden Insurance
Hi Mandy, thank you for sharing your feedback! We're happy to hear that your experience with us was a positive one.
Dwayne was very clear,very good…
Dwayne was very clear,very good customer service he made me feel comfortable and he was very patient,he made me feel confident that my family will be looked after if I ever leave this world before them..thank you Dwayne for your service god bless you.
15 September 2026
Reply from Golden Insurance
Hi Faatatau, thank you for your review! We're so pleased to hear that you had such a positive experience with us. It's wonderful to hear your feedback!
Reply from Golden Insurance
Hi Rita, thanks so much for your lovely review! We're delighted to hear that you had a great experience with us. We really appreciate you taking the time to share this.
Reply from Golden Insurance
Hi Mathew, thank you for your kind words! We're so happy to hear that you had a positive experience with us. It means a lot to know you're happy with the service you received.
It was the professional and prompt…
It was the professional and prompt service that was given and advised.
14 September 2026
Reply from Golden Insurance
Hi Ranginui, thank you for taking the time to leave us a review! We're thrilled to hear that you had such a great experience. It's fantastic to hear such positive feedback!
Help my family when im gone
I fully understand how he explain to me before I make my decision
8 September 2026
Reply from Golden Insurance
Hi Mele, thanks for your wonderful review! We're really pleased to hear that you had a positive experience with us. We're always happy to hear when our customers are pleased with the service they receive.
Reply from Golden Insurance
Hi William, thank you for your feedback! We're delighted to hear that you had a great experience with us. We really appreciate you taking the time to share your experience.
Reply from Golden Insurance
Hi Lynda, thanks so much for your review! We're so pleased to hear that you had a positive experience with us. It's lovely to hear that you're happy with the service provided.
Explaining clear of its policy and value
14 September 2026
Reply from Golden Insurance
Hi there, thank you for your lovely feedback! We're thrilled to hear that you had such a positive experience. We really appreciate you sharing your experience with us.
They listened to what I said no…
They listened to what I said no judgment.
Affordable premiums, and they talked with clear about the life insurance policy.
14 September 2026
Reply from Golden Insurance
Hi Vanessa, thanks for taking the time to share your feedback! We're really pleased to hear that you had such a positive experience with us. It's always great to hear from happy customers.
Well done scotty
My experience with Scotty was so helpful and clear, patient explained everything I needed to know. We'll done.
14 September 2026
Reply from Golden Insurance
Hi Rayleen, thank you for your kind review! We're so pleased to hear that you had a great experience with us. We’re delighted to know that we could provide you with a service you're happy with.
Reply from Golden Insurance
Hi William, thanks for your feedback! We're so happy to hear that you had a positive experience with us. We really appreciate you sharing your kind words.
Clear understanding of policy
Clear understanding of policy
Satisfied communication
11 September 2026
Reply from Golden Insurance
Hi TeRina, thank you so much for your review! We're delighted to hear that you had such a positive experience with us. We're always pleased to hear feedback like this!
Polite empathetic interviewer..patient…
Polite empathetic interviewer..patient and good sense of humour
10 September 2026
Reply from Golden Insurance
Hi Maiava, thank you for sharing your experience! We're thrilled to hear that you had a positive experience with us. We’re so glad to hear that everything went well.
Amazing service.
The person that took my call was very understanding, helpful and made things very very clear, there was no pressure to sign up right away. The conversation we had, she made it seem like I was talking to one of my whānau members.
11 September 2026
Reply from Golden Insurance
Hi Ruth, thank you for your review! We're so happy to hear that you had a great experience with us. Your kind words are very much appreciated.
The company/staff were helpful with the…
The company/staff were helpful with the verity of questions I had for her..
9 September 2026
Reply from Golden Insurance
Hi Peter, thanks so much for taking the time to leave us a review! We're delighted to hear that you had a positive experience. It's great to hear that you're happy with the service.
Reply from Golden Insurance
Hi Ivan, thank you for your wonderful feedback! We're so pleased to hear that you had such a positive experience with us. We’re grateful you took the time to share this with us.
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