I've recently left Hubspot and moved to High Level to run our ever growing pet care company, blown away by the attention to detail that their help desk give you when you have a set up query, or repeat... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I want to specifically recognize Jhoanne M. from the GHL support team. I came in with a frustrating situation — an unresolved SMTP issue across two sub-accounts that had gone through multiple interact... See more
Company replied
TAMARA was by far the best GHL support experience that I have had since using the platform. It was clear she cared about my problem and stayed on with me until it was solved. I would give her support... See more
Saurabh Verma was very helpful, without his help I could not get the automation to work. I hope you guys pay the people in India more than the ones in America. The American support agents, know NOTH... See more
Company details
Written by the company
HighLevel is the premier all-in-one sales & marketing CRM with features ranging from: CRM, Form/Survey/Funnel/Websiite Builders, Email & SMS Automation, AI Chatbots & Voice AI, Estimates/Invoicing/Ecom, Reputation Management, Social Media Scheduling, and more! Unlimited Contacts and unlimited Users for a flat $97/month and if you're an agency, you can even white-label the platform and resell it as your own software!
Contact info
400 North Saint Paul St. Suite 920, 75201, Dallas, United States
- 888 732 4197
- hello@gohighlevel.com
- www.gohighlevel.com
4.9
Excellent
14K reviews
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amar
Amar, was great to communicate with to solve the issue on the first touch.
14 May 2026
Unprompted review
Reply from HighLevel
Hi Daniel, thank you for your kind words! We're thrilled Amar was able to solve you
Iram is very approachable and was able…
Iram is very approachable and was able to resolve my issue.
15 May 2026
Unprompted review
Reply from HighLevel
Hi Jenalyn, thank you for sharing your experience! We’re glad to hear Iram was approachable and able to resolve your issue quickly. We appreciate you being part of GoHighLevel!
"Jude is the MAN"
Been dealing with him for quite some time now and he hasn't let me down since. Reliable as always...
14 May 2026
Unprompted review
Reply from HighLevel
Hi Eman, thanks for your continued trust in Jude! We’re happy to hear he’s been consistently reliable and supportive for you. We’ll be sure to pass this along!
Ravi
Ravi, with great communication and technical skills.
He understand and solved my issue very quickly.
Thanks again!
14 May 2026
Unprompted review
Reply from HighLevel
Hi Azim, great to hear Ravi was able to support you effectively with both communication and technical help. We really appreciate your feedback!
Bharath Mohithe has amazing and…
Bharath Mohithe has amazing and efficient customer service skills, and patience thank you again for all of your support, and willingness to teach.
14 May 2026
Unprompted review
Reply from HighLevel
Hi Tye, thank you for the kind words about Bharath Mohithe! We’re glad his patience and support made a difference in your experience.
I'm leaving a review for Lata
I'm leaving a review for Lata . She's very accommodating and she help me with my phone system issue.
14 May 2026
Unprompted review
Reply from HighLevel
We’re happy Lata could assist you with your phone system issue. Thanks for taking the time to share this!
Iram Qadri got to work on my issue very…
Iram Qadri got to work on my issue very fast and very knowledgeable
14 May 2026
Unprompted review
Reply from HighLevel
Thank you! We’re glad Iram Qadri was able to resolve your issue quickly and provide knowledgeable support.
Shoheb was of great help during the…
Shoheb was of great help during the onboarding call. 100% recommended!!
14 May 2026
Unprompted review
Reply from HighLevel
Hi Rubén, we appreciate your feedback! Great to hear Shoheb made your onboarding call a positive and helpful experience.
Great insights and information from…
Great insights and information from Tony Joshua about the platform, really helpful.
14 May 2026
Unprompted review
Reply from HighLevel
Hi Susanna, thanks for sharing! We’re glad Tony Joshua provided valuable insights and helped you better understand the platform.
Thanks much!
14 May 2026
Unprompted review
Reply from HighLevel
Hi Ben, appreciate the short and sweet feedback—thank you for being with GoHighLevel!
Lora did a fantastic job assisting…
Lora did a fantastic job assisting resolving my billing issues and was quick and very friendly 5/5 service. Great customer service.
13 May 2026
Unprompted review
Reply from HighLevel
Hi Michael, we’re happy to hear Lora was able to quickly resolve your billing issue and provide friendly support.
Very knowledgable
13 May 2026
Unprompted review
Reply from HighLevel
Hi Yonni, thanks for the feedback! We appreciate you recognizing our team’s knowledge and support.
I had payment issues and the team were…
I had payment issues and the team were helpful, respectful and fast to act.
13 May 2026
Unprompted review
Reply from HighLevel
Hi Sebastián, thank you for the kind words! We’re glad our team was able to assist you quickly and respectfully.
Super knowledgeable
Super knowledgeable, patient, and showed us ways to accomplish what others said could not be done.
13 May 2026
Unprompted review
Reply from HighLevel
Hi Jack, appreciate your feedback—thank you for recognizing the team’s effort in finding solutions others thought weren’t possible.
Patient and courteous.
13 May 2026
Unprompted review
Reply from HighLevel
Hi Sally, thank you! We’re glad you had a courteous and positive support experience with our team.
Reply from HighLevel
Hi Brad, thanks for sharing! We’re happy we could help resolve your issue and get things working smoothly again.
24/7 Live Customer Support
What made my experience great was that I connected with Pradeep. He was very helpful, and he answered all of my questions, even though I had a lot of questions for him. He showed me the solution to what I was looking for, which was getting help with AI. I would highly recommend this company because of the live support that I received on the first time joining the call.
12 May 2026
Unprompted review
Reply from HighLevel
Hi Mark, we appreciate your feedback! It’s great to hear Pradeep was able to support you and guide you through using AI features.
I worked with Shiwangi Singh
I worked with Shiwangi Singh . She helped with my A2P registration which took me over 3 weeks of headaches. and she took one look at it and saved the day. Very easy to work with and clear instructions.
12 May 2026
Unprompted review
Reply from HighLevel
Hi Vu, thank you for sharing your experience—so glad Shiwangi was able to turn a frustrating A2P process into a smooth success!
Thanks for you help Karthik Kirubakaran.
13 May 2026
Unprompted review
Reply from HighLevel
Hi David, appreciate your note! We’re glad Karthik was able to assist you and provide helpful support.
Gurvinder gave me an excellent…
Gurvinder gave me an excellent experience and am now ready to use the Gohighlevel in the most useful way with my experience
12 May 2026
Unprompted review
Reply from HighLevel
Hi Chris, thank you for the feedback! We’re happy Gurvinder helped you get up to speed with the platform.
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