buzzvault Reviews 225

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I joined Buzz Vault given the simplicity. It is so straight forward to understand. What's even greater than other providers is the ability to take pictures and upload them accordingly to prove what ma... See more

Rated 5 out of 5 stars

The lady I spoke to explained how Buzzvault is a new way of doing home insurance only paying for what you need, not a blanket cover. A very simplified, convenient way of doing things with the minimum... See more

Company replied

Rated 5 out of 5 stars

My home buildings insurance was up for renewal so as I’d heard good things about buzzvault I thought I would give it a try.I got a very competitive quote in under 2 minutes by just answering a few sim... See more

Company replied

Rated 4 out of 5 stars

The sign up process and getting a quote was easy and simple, as was choosing a time slot for the video call - and flexible as I changed it twice. The call only takes 10-15 minutes and that's it... See more

Company replied

Company details

  1. Insurance Agency

Information provided by various external sources

We've rebuilt home contents insurance from the ground up to enable you to get the most accurate policy based on what you own. You're not average, so why should your cover be?


Contact info

4.8

Excellent

TrustScore 5 out of 5

225 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

It's been a wonderful experience an a…

It's been a wonderful experience an a great help from all the team at buzzvault very helpful I'm really pleased with all the people at buzzvault who I have spoken to I would recommend all of the people who are looking for a house and contents insurance to go with buzzvault you'll never go wrong thank you.

26 March 2020
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service, professional and very easy to set up!

I have ordered the insurance for our home and I think its a great idea to have a video of the items of worth in your home.
This ensures there is no grey area if the worst was ever to happen!
Running through the video call, the adviser was brilliant, reminded me about half the things I had forgotten to list (things like, have you got any smart watches, what is the phone were talking on now?)
Happy to recommend, I would pop round the mother in laws to help her set it up, but with Covid19 I cant leave the house!
But cant take anything away from Buzzvault, brilliant every step of the way

26 March 2020
Unprompted review
Rated 5 out of 5 stars

Excellent renewal process

Excellent renewal process, easy, transparent, and very good rates.

24 March 2020
Unprompted review
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Reply from buzzvault

Thanks for taking the time to leave us a great review Lee 💫

All the best,
Team buzzvault

Rated 5 out of 5 stars

Easy, simple experience. Would recommend

Really easy to set-up. The app works really good and it's easy to add things to your policy after you have set it up, even expensive things that you can pay a little more for.
Video call was very simple, efficient and staff were friendly and informative. Seems like a very simple business idea and it's well run, and it's cheaper than all the alternatives that I came across

24 March 2020
Unprompted review
buzzvault logo

Reply from buzzvault

Hi James,

Thanks so much for taking the time to leave us this great review! 🤗

We're so grateful to have you as our customer and hope you continue to enjoy our product and service.

All the best,
Team buzzvault

Rated 5 out of 5 stars

Easy to talk to on the phone with great…

Easy to talk to on the phone with great options for getting things back e.g. vouchers.

23 March 2020
Unprompted review
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Reply from buzzvault

Thanks for taking the time to leave us a great review 💫

All the best,
Team buzzvault

Rated 5 out of 5 stars

great experiance

23 March 2020
Unprompted review
buzzvault logo

Reply from buzzvault

Thanks for taking the time to leave us a great review 💫

All the best,
Team buzzvault

Rated 4 out of 5 stars

so far so good

so far so good, hopefully claiming will be as easy as registering - if required

23 March 2020
Unprompted review
buzzvault logo

Reply from buzzvault

Thanks for taking the time to leave us a great review 💫

All the best,
Team buzzvault

Rated 5 out of 5 stars

Great service so far

Great service so far, had a problem with the policy at first but went online and used the chat function within seconds someone answered
and sorted out the problem they even emailed me a transcript of the conversation for reassurance.10/10 buzzvault

22 March 2020
Unprompted review
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Reply from buzzvault

Thanks for taking the time to leave us a great review Robert 💫

All the best,
Team buzzvault

Rated 5 out of 5 stars

Truly the best customer service I have…

Truly the best customer service I have ever experienced. Rapid responses which go above and beyond to answer questions and provide support. Every part of the signing up process was simple. I can't comment on claim handling, but everything else has been wonderful.

22 March 2020
Unprompted review
buzzvault logo

Reply from buzzvault

Hi Hamish,

Thanks so much for taking the time to leave us this great review! 🤗

We're so grateful to have you as our customer and hope you continue to enjoy our product and service.

All the best,
Team buzzvault

Rated 5 out of 5 stars

10/10 would recommend to a friend

10/10 would recommend to a friend.

Excellent service and very reasonably priced

21 March 2020
Unprompted review
buzzvault logo

Reply from buzzvault

Thanks for taking the time to leave us a great review 💫

All the best,
Team buzzvault

Rated 5 out of 5 stars

One of the quickest online portal to…

One of the quickest online portal to provide quote. I was amazed with the minimal information to input against others. I love it.

21 March 2020
Unprompted review
buzzvault logo

Reply from buzzvault

Thanks for taking the time to leave us a great review Ishu 🌟

All the best,
Team buzzvault

Rated 5 out of 5 stars

Simple and effective setup

Simple and effective setup
Great product
Excellent customer experience

20 March 2020
Unprompted review
buzzvault logo

Reply from buzzvault

Thanks for taking the time to leave us a great review Sam 🌟

All the best,
Team buzzvault

Rated 5 out of 5 stars

Quick and easy to get a quote

Quick and easy to get a quote, was a bit concerned about video call but it was very easy and gives you peace of mind that everything all your goods are covered by the video .Obviously cant comment with regards to how good when making a claim.
All good so far!

19 March 2020
Unprompted review
buzzvault logo

Reply from buzzvault

Hi Jason,

Thanks so much for taking the time to leave us this great review! 🤗

We're so grateful to have you as our customer and hope you continue to enjoy our product and service.

All the best,
Team buzzvault

Rated 5 out of 5 stars

h me insurance

From the monment I went online the communication was first class the video call was good I would recommend this company for house insurance

19 March 2020
Unprompted review
buzzvault logo

Reply from buzzvault

Thanks for taking the time to leave us a great review Graham 🌟

So pleased you enjoyed the video call!

All the best,
Team buzzvault

Rated 5 out of 5 stars

Buzzvault - the future of insurance

The lady I spoke to explained how Buzzvault is a new way of doing home insurance only paying for what you need, not a blanket cover. A very simplified, convenient way of doing things with the minimum of fuss. Also a flexible approach too where you can chose to add things as you acquire new stuff or decide to no longer cover items, using your phone camera. Costs can be kept low and this is reflected in the low premiums. A first of its kind app designed for our app based world by professional, friendly people.

18 March 2020
Unprompted review
buzzvault logo

Reply from buzzvault

Hi Catherine,

Thanks so much for taking the time to leave us this great review! 🤗

We're so grateful to have you as our customer and hope you continue to enjoy our product and service.

All the best,
Team buzzvault

Rated 5 out of 5 stars

Excellent service

17 March 2020
Unprompted review
buzzvault logo

Reply from buzzvault

Thanks for taking the time to leave us a great review Ashkan 🌟

All the best,
Team buzzvault

Rated 5 out of 5 stars

Very smooth process

Very smooth process. Video call was straight forward. Would recommend

16 March 2020
Unprompted review
buzzvault logo

Reply from buzzvault

Thanks for taking the time to leave us a great review Mr Thorpe 🌟

All the best,
Team buzzvault

Rated 5 out of 5 stars

Making insurance easy

Lovely staff, amazing customer service. Flawless so far!

16 March 2020
Unprompted review
buzzvault logo

Reply from buzzvault

Thanks for taking the time to leave us a great review India 🌟

All the best,
Team buzzvault

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