Fantastic sunset tour of mount Etna. Collection from hotel a bonus. Tour guide was professional and knowledgeable with every question answered. A special thanks to Sergei our 4x4 driver. Would highl... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great adventure. Detailed communication leading up to the tour, help with clothing etc if required, small group, full of information about Etna and the evolution of the area. We did not stick to a tra... See more
Had a great afternoon, talk tour and the pleasure of a grumpy Etna too, (lots of growling) the guides and drivers were friendly and welcoming throughout. Very informative and would definitely recom... See more
Would recommend trip for introduction to Mama Etna. Had a great guide, Alberto who was really friendly & helpful & knowledgeable. He knew the area as he is a local & was happy to share his experiences... See more
Company details
About Go-Etna Excursions
Written by the company
Go-Etna - The Company
Since 2009 we have made it our business to make sure that visitors of our beautiful island Sicily have the most pleasant stay. Quality and professionalism are our top values. Go-Etna is a fully-authorised tour operator (Licence D.D.S. N ° 3451S7), which meets all required legal standards. Our task is to offer the perfect service for each client, to meet even the most challenging, individual requirements, offering targeted solutions and leaving no question about Sicily unanswered. The satisfaction of our customers is our greatest concern and we hope that our tours will become the highlight of your holiday in Sicily.
We picked the Go-Etna’s 4x4 Tour. Magnificent views of the volcano, and the Sicilian coastline. Definitely worth doing!
Go-Etna Staff
Our multilingual guides (English, German, Italian, Spanish, French etc.) have become a real trademark of Go-Etna. Who could bring a foreign country closer to you than a local? Getting to know the place by taking a “look behind the scenes” – we have been following this principle for years. Beside the classical highlights, our guides will show you the authentic Sicily from their perspective.The GO-ETNA team and our partners have the ability to meet all our customers requirements of all our customers, thanks to our multilingual experienced staff, a well-equipped fully licenced vehicle fleet and technical material.
Contact info
Via Fiuggi sn C/O Worky Center, 95037, San Giovanni La Punta, Italy
- +39 0958998743
- info@go-etna.it
- www.go-etna.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stunning scenery
Stunning scenery, a very memorable and exhilarating experience. Shame that the weather closed in and we couldn’t reach the top of the crater. However the guide was always professional and safe with a peppering of humour even when conditions became tough. Fantastic hike.
23 October 2025
We had booked a full day tour leaving…
We had booked a full day tour leaving from our hotel in Taormina and they put the wrong address in the reservation so we missed the tour. Since we were not familiar with the area when I saw my hotel name I didn’t look closely to see 3 lines down it said Catania and not Taormina. No refund or compensation of any kind offered. I am a travel agent and have booked tours through many companies including Get your guide and Viator and have never had this happen before.
13 October 2025
Unprompted review
Mount Etna experience
Great trip made all the better by the knowledge of Alberto and Francesco from start to finish we were made feel safe and very welcome
24 October 2025
Mount Etna trip
Matteo and Sergei collected us on time. They were very pleasant and informative and we had a great time exploring mount etna, going down caves and tasting local produce. Highly recommended.
22 October 2025
Great informative Mount Etna experience
We had an amazing day on this Mount Etna tour. Pick-up was prompt and the small air-conditioned vehicle was actually better than the advertised 4x4 for the heat. Our guide Marco was excellent — friendly, knowledgeable and happy to answer questions.
The lava caves were fun (though involve steep steps), and the hike to the viewpoint was challenging for some but absolutely worth it for the stunning views when the weather’s clear. Lunch in a lovely forest cabin was good value, but we were seated away from other English speakers which felt a bit isolating. We also had to swap buses with a Dutch-speaking group for the return journey, which added to that feeling.
The final stop at Alcantara Gorge was great to see, but be prepared for lots of steps unless you pay extra for the lift.
Overall, a long but rewarding day out — we’d definitely recommend it if you’re up for some walking and adventure!
23 October 2025
A great day
Well, we were unable to see the craters at top due to inclement weather. Our guides made the experience still very interesting and worth going. Their knowledge of the volcano was fantastic. We were served a meal for lunch, which was delicious and we had ample time to take in all sights. Bring a warm jacket.
23 October 2025
A Dream on ETNA with GO Etna
*General organisation perfect
*Picking up from the hotel perfectly in time, with confortable vehicle
*Both guides very friendly and competent
*Trip on Etna incredible
14 October 2025
brilliant trip
We had a brilliant half-day trip. The tour guides were knowledgeable, friendly and considerate, and we learned so much! Our group comprised a range of ages and all were accommodated thoughtfully. A riveting "lava tube" visit, spectacular views on a beautiful clear day and all our questions answered. Marco, Alberto and Massimo were a pleasure to meet.
Highly recommend
9 October 2025
Very nice guide!
Very nice guide!
It was a great day ...walk to mother etna and then to the canyon!!!
14 October 2025
Great guides and comprehensive tour!
13 October 2025
Don’t Miss This You’ll love it
Alberto was our guide and expertly led us as wonderful day of learning about and experiencing Mt. Etna. We highly recommend this tour
8 October 2025
Great passion for Mount Etna and well…
Great passion for Mount Etna and well organised. Fantastic tour
12 October 2025
Great experience
Our visit to Mount Etna was absolutely incredible! From start to finish, everything was perfectly organized. Matteo, our guide, was passionate and knowledgeable, and he gave us wonderful insight into the local culture. Many thanks to Fortunato for driving us up there. If you’re visiting Sicily, don’t miss this experience!
17 October 2025
Francesco was superb 10/10!!!!
Francesco was superb 10/10!!!!
a great day from start to finish
14 October 2025
Etna and wine
Our guide Francesco was very knowledgeable. We had an excellent trip to Etna with lunch at a winery.
10 October 2025
Fantastic day.
An incredible day.Would thoroughly recommend . All the guides involved were brilliant . We were taken care of from the start with personal collection from our hotel. The guides were so helpful and kind and totally aware of our safety and well being. Lunch was excellent and we learnt so much about Etna. Thanks to all for a fantastic day.
9 October 2025
Lavaly tour
This was an excellent tour run by a company that care about the environment, safety and adventure. Very interesting and nice amount of information about the volcano and fun activities going into the lava caves and walk across a crater
8 October 2025
Excellent, informative experience
Marco was a charming, funny, informative guide. Alberto gave great ETNA presentation. Cave was pretty cool too. Really enjoyed hike !
29 September 2025
We where with a group off 4 and the…
We where with a group off 4 and the tour was very good, the driver Sergei was very good and helpfull. TOP for the team.
1 October 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.