Very pleasant and helpful receptionist. Engineer arrived at agreed time and offered some helpful advice. He worked tidily and left no mess. He left information about his testing results and an invoice... See more
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Company details
- Gas Engineer
- Gas Installation Service
- Heating Contractor
- Boiler and Heating Service
- Plumber
- Radiator Repair Service
Written by the company
Glowzone Sussex Ltd is the premier, independent gas, heating and plumbing business in the city of Brighton. As the first heating company in Brighton to offer same-day response times to boiler breakdowns, we have paved the way in rapid response. It is this revolutionary service that has earned us an enviable reputation for being a reliable and reputable company. Our team of engineers have over 70 years experience at Glowzone Sussex Ltd alone, working on the diverse range of boilers. We offer a unique level in quality of service, achieved through considerable investment in our systems and dedicated staff. As well as offering annual gas safety inspections and boiler services at competitive prices, we are Platinum Accredited Installers of Worcester Bosch, and are able to offer comprehensive warranties of up to 12 years on our quality boiler installations and provide free, professional no-obligation quotations upon request. To help spread the cost on a new boiler we can offer 0% interest free credit over two years with Novuna Finance. To find out what other options are available, please visit our website for more details: www.office@glowzone.co.uk
Contact info
64 Beaconsfield Road, BN1 4QJ, Brighton, United Kingdom
- 01273 500555
- office@glowzone.co.uk
- www.glowzone.co.uk
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good service
Very good
The engineer is very polite then straight to check our boiler, he works very efficiently. I am happy with the service.
Boiler service
I've used Glowzone for boiler services for years. They are always thorough, friendly, reliable and helpful.
Always efficient and reliable.
Always efficient and reliable.
I have used this company for gas safety checks for a tenanted flat for years and can thoroughly recommend them.
Engineers are prompt and professional…
Engineers are prompt and professional with a neat and tidy finish. I have been using GlowZone for many years.
I have several Buy To Let properties…
I have several Buy To Let properties all over Sussex, but only one in the Brighton area and these guys will recommend to me a few years ago and I’ve been servicing my boiler and providing gas safety certificates. Very easy people to book appointments with, always visit on time and represent a fair price in comparison to other plumbing firms I use around the County.
Excellent service
Excellent plumbing company is the Brighton area
I have used Glow Zone for several plumbing jobs over the last couple of years. Recently they fitted a new boiler. They have proved to be very efficient, easy to deal with and reasonably priced. I would recommend them.
Excellent service
Excellent service. Quick to respond to call and same day emergency call out. Engineer very courteous and kept work space tidy. Cleaned up afterwards. Job took in total nearly five hours... cost very reasonable. Would highly recommend and most certainly will use again if needed. S. Jenner
GowZone is highly recommend
We have been using GlowZone for 15 years, they are always friendly and professional and go the extra mile when required. I highly recommend them.
Always a great experience…
Always a great experience super helpful customer service and Alex who serviced our boiler is always so friendly, so helpful also super clean
Alex
Alex is always friendly, efficient and very helpful. This time he pointed out that I needed more access to the gas meter than the kitchen fitters had allowed me, and marked out what more needed to be cut away.
They came back today and have cut a bigger hole, according to Alex's instructions.
Great Company
Glowzone have given me an excellent service over many years, looking after my rental property with boiler services and landlord certificates.
Reliable and efficient
Glowzone are reliable, efficient and a pleasure to work with.
I unfortunately had dates mixed but…
I unfortunately had dates mixed but your guy was happy to come in and helped we prepare.
He was excellent, same as last year.
See you in 2026 !!!
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