Very pleasant and helpful receptionist. Engineer arrived at agreed time and offered some helpful advice. He worked tidily and left no mess. He left information about his testing results and an invoice... See more
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Company details
- Gas Engineer
- Gas Installation Service
- Heating Contractor
- Boiler and Heating Service
- Plumber
- Radiator Repair Service
Written by the company
Glowzone Sussex Ltd is the premier, independent gas, heating and plumbing business in the city of Brighton. As the first heating company in Brighton to offer same-day response times to boiler breakdowns, we have paved the way in rapid response. It is this revolutionary service that has earned us an enviable reputation for being a reliable and reputable company. Our team of engineers have over 70 years experience at Glowzone Sussex Ltd alone, working on the diverse range of boilers. We offer a unique level in quality of service, achieved through considerable investment in our systems and dedicated staff. As well as offering annual gas safety inspections and boiler services at competitive prices, we are Platinum Accredited Installers of Worcester Bosch, and are able to offer comprehensive warranties of up to 12 years on our quality boiler installations and provide free, professional no-obligation quotations upon request. To help spread the cost on a new boiler we can offer 0% interest free credit over two years with Novuna Finance. To find out what other options are available, please visit our website for more details: www.office@glowzone.co.uk
Contact info
64 Beaconsfield Road, BN1 4QJ, Brighton, United Kingdom
- 01273 500555
- office@glowzone.co.uk
- www.glowzone.co.uk
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Excellent Professional and Prompt Service
Always reliable and efficient service.
Longstanding customer.
Always helpful and professional….there…
Always helpful and professional….there for us in a crisis too!
Great company with a great attitude
Very efficient and would recommend
I've used this company for a many years for various boiler related jobs and new radiators. Very efficient and would highly recommend. They turn up when they say, get the job done well and are clean and tidy. Can't fault them. It's also great they have an office which you can phone and actually discuss arrangements for the work.
Excellent customer service
I've used this company for years. Excellent customer service. Have always been able to come out same day and fix problems in the same day.
Really helpful
Really helpful, answered all questions and was very thorough with explanations and answers. Really polite and got the job done quickly and well.
Excellent service in a timely and…
Excellent service in a timely and professional manner as always.
A rapid response to a bathroom leak
A rapid response to a bathroom leak. Problem swiftly identified and fixed in a difficult to access area. First rate service.
Highly recommended.
Always polite, organised, speedy and reliable.
Highly recommended.
Glow zone whom we have never worked…
Glow zone whom we have never worked with before were very helpful with a very difficult plumbing issue.
They gave us clear and helpful advice, and worked very quickly to help rectify the situation at this time.
I would also personally thank Leone for all her help.
Matt was outstanding.
Matt was outstanding. He explained exactly what the problems were and how they could be solved. He is clearly very knowledgeable and this comes across when you meet him.
Excellent service
Always had excellent service from Glowzone over the past 15 years. Jez has been my boiler engineer for all that time and is extremely knowledgeable and reliable.
You Can Trust Glowzone
I have used Glowzone for many years and have always found that their quality of work and response has been excellent and their pricing very competitive. You will receive Old School service.
Great service and the cost was not…
Great service and the cost was not expensive, very happy and will use Glowzone again.
Easy to book
Easy to book, very professional and very functual. I highly recommend this company.
Excellent service
Very pleasant and helpful receptionist. Engineer arrived at agreed time and offered some helpful advice. He worked tidily and left no mess. He left information about his testing results and an invoice was sent promptly. Have used the services of Glowzone for several years and they have always been helpful and efficient
Professional knowledgeable and…
Professional knowledgeable and friendly. We always get a fast response and appointment. Would 100% recommend this company.
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