We recently went on the Glengoyne Distillery's "Secret Stories and Summer Serves" with hostess Kathy. It was an exceptional experience which far surpassed any tour we have had before. And despite my t... See more
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Review summary
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Perfect special bottle to celebrate summer solstice and add a new memory . We have been huge Glengoyne fans ever since our visit and tour round the distillery quite a few years ago. Love the distincti... See more
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Ive recived the order this whisky is not what i ordered.my order was for a stronger one however i will cintact you later as im busy at clarence house today depending on my day one will indevour to get... See more
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I ordered the personalised bottle on the Tuesday. It arrived by Royal Mail on the Friday. It is beautifully packaged and a small sampler bottle was included! I haven’t checked the personal message as... See more
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Company details
Written by the company
A TASTE OF THE HIGHLANDS ON GLASGOW'S DOORSTEP. GLENGOYNE IS DISTILLED MORE SLOWLY THAN ANY OTHER MALT WHISKY. WE NURSE THE SPIRIT THROUGH THE STILLS TO CREATE THE COMPLEX, FRUITY, AWARD-WINNING SPIRIT OF WHICH WE ARE SO RIGHTLY PROUD. WE NEVER RUSH ANYTHING HERE AND NEITHER SHOULD YOU.
Contact info
Dumgoyne, Killearn, G63 9LB, Glasgow, United Kingdom
- info@glengoyne.com
- www.glengoyne.com
4.9
Excellent
900 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Service second to none
Prompt service, beautifully wrapped, complimentary gift. Customer service second to none . Thank you.
29 November 2025
Reply from Glengoyne Distillery
Thank you so much for your kind words and 5 stars! We’re thrilled you enjoyed our service and the little complimentary gift, it’s our way of sharing a wee bit of Glengoyne warmth.
Warmest regards,
The Glengoyne Team.
One of the best distillers! Try them…
The whiskey arrived and it was well packaged and it looks really tempting! Having very informative communication throughout the ordering process is really good and shows the level of customer aervice that should be given by all companies.
Having a little extra miniture included is delicious and I'll have that this evening!
28 November 2025
Reply from Glengoyne Distillery
Thank you so much for your wonderful feedback! We’re delighted to hear your whisky arrived safely and looked great, that’s exactly what we hope for! It’s great to know our communication made the process smooth and that the little extra miniature brought a smile to your day.
Slàinte Mhath, The Glengoyne Team.
great dram service and delivery very…
great dram service and delivery very good customer care
20 November 2025
Reply from Glengoyne Distillery
Thank you for your 5 stars and review! It is great to hear you are satisfied with our whisky and service! We hope you enjoy your dram! Slàinte Mhath, The Glengoyne Team.
Perfect online buying experience
Purchase arrived on time and beautifully packaged. Would definitely recommend and will be buying from you again
20 November 2025
Reply from Glengoyne Distillery
Thank you for your review and recent purchase with us Amanda! We are happy to hear you are satisfied with our service and our products, its means the world to us! Kind Regards, The Glengoyne Team.
My Christmas Dram
Glengoyne consistently provide quality products coupled with a quality service. I have been drinking and collecting whisk(e)y for 4 decades and Glengoyne is always in my list of top 3.
20 November 2025
Reply from Glengoyne Distillery
Thank you so much for your incredible review Darren! It means the world to us that Glengoyne has been in your top three for so many years, what an honour from someone with decades of whisky experience. We’re delighted you value both our whiskies and our service, and we look forward to sharing many more memorable drams with you in the future.
Warmest Regards, The Glengoyne Team.
Teapot dram is amazing
Delivered in timely fashion.
Teapot Dram no 11 is delicious as expected.
20 November 2025
Reply from Glengoyne Distillery
Thank you for the 5 stars and review David! We are thrilled you enjoy our new Teapot Dram 11, it truly is a fantastic whisky! Slàinte Mhath, The Glengoyne Team.
Best highland/lowland distillery
Quick delivery, tasty whisky, the best highland/lowland distillery ❤️
20 November 2025
Reply from Glengoyne Distillery
Thank you for your kind review and 5 stars James! It means a lot to be considered the best distillery! Here's to many more memorable drams. Slàinte Mhath, The Glengoyne Team.
Glengoyne all the way!
Glengoyne produces some of my favourite whiskies - spicy but clean and rich in flavour. The Teapot Dram is a top tipple and came with 2 lovely glasses. They even sent a mini-bottle of the 15yo to try. Glengoyne all the way for me!
20 November 2025
Reply from Glengoyne Distillery
Thank you so much for your fantastic review! We’re thrilled to hear Glengoyne is one of your go-to whiskies, and that the Teapot Dram has earned its place as a top dram. It’s great to know the glasses and the 15 year old miniature added an extra touch to your experience, we love surprising our fans! Here’s to many more memorable drams with Glengoyne.
Slàinte Mhath, The Glengoyne Team.
Reply from Glengoyne Distillery
Thank you so much for your feedback Peter! We’re delighted to hear your order arrived promptly and that the Teapot Dram looks as stunning as it tastes, that rich colour is always a treat for the eyes. Kind Regards, The Glengoyne Team.
Lovely whiskey worth every penny
Lovely whiskey. Bought the first teapot dram nearly 15 years ago and didn't disappoint. Looks like this 11th version is going to be amazing
20 November 2025
Reply from Glengoyne Distillery
Thank you so much for sharing this! It’s wonderful to hear you’ve been enjoying the Teapot Dram since the very first release, what a journey! We’re sure the 11th edition will live up to your expectations and make for another memorable dram. Here’s to many more years of Glengoyne moments!
Warmest regards, The Glengoyne Team.
Pleasure doing business
Not opened the new teapot yet but the service and delivery times are always excellent. Even threw in a miniature 15yo!
5 star!
20 November 2025
Reply from Glengoyne Distillery
Thank you so much for your fantastic feedback Adam! We’re delighted to hear that our service and delivery met your expectations and that the 15-year-old miniature was a welcome surprise. We hope the Teapot Dram makes your next special occasion even more memorable, it’s a real treat!
Slàinte Mhath, The Glengoyne Team.
Great Distillery and top whiskey
Great Distillery and top whiskey, had a fantastic tour there last year 👍🥃
20 November 2025
Reply from Glengoyne Distillery
Thank your for your kind words Stuart! Knowing we’re one of your favourite distilleries means the world to us, and we hope you’ll join us again soon for another unforgettable experience (and a dram or two!)
Slàinte Mhath, The Glengoyne Team.
Reply from Glengoyne Distillery
Thank you so much for your 5 stars and fantastic review, we are delighted you are satisfied with our service! Kind Regards, The Glengoyne Team.
Quick and easy website to use
Quick and easy website to use, parcel delivered quickly
The Tea Pot dram 11 is a Christmas/birthday present so will be opened on Christmas day
I am sure we wont be disappointed when we have a dram, slàinte
20 November 2025
Reply from Glengoyne Distillery
Thank you so much for your lovely feedback Susan! We’re delighted to hear the website was easy to use and your parcel arrived quickly. Saving the Teapot Dram 11 for Christmas sounds like a fantastic idea, we’re sure it will make the occasion even more special. Wishing you a wonderful festive season filled with great drams and good cheer!
Slàinte Mhath, The Glengoyne Team.
Avaiability outside UK
I really like the taste and your philosophy, great fan of Glengoyne. But I really do not like that I receive the newest releases per mail but then these are only avaiable for the UK.
20 November 2025
Reply from Glengoyne Distillery
Thank you so much for your kind words and for being such a great fan of Glengoyne. We’re delighted you enjoy our products, that means a lot to us. We completely understand your frustration about new releases being limited to the UK, and we truly appreciate your feedback. Please keep an eye on our emails and our social media pages for any updates on international releases. You can also reach out to us at info@glengoyne.com if you require any further assistance.
Warmest regards, The Glengoyne Team.
Reply from Glengoyne Distillery
Thank you for your 5 stars and for taking the time to leave your review. We are delighted to hear you are satisfied with our service, and do hope you enjoy your whisky! Slàinte Mhath, The Glengoyne Team.
Very quick delivery and a lovely …
Very quick delivery and a lovely sample included.
26 November 2025
Reply from Glengoyne Distillery
Thank you for your 5 stars Charlie! We hope your enjoy your whisky and your special extra sample! Warm Regards, The Glengoyne Team.
Very prompt and efficient service
Very prompt and efficient service. Well packaged and the complimentary miniature 12yo was a nice touch
26 November 2025
Reply from Glengoyne Distillery
Thank you for your 5 star review and recent order! We are delighted you are satisfied with our service and extra treat! Kind Regards, The Glengoyne Team.
Top quality
Beautifully packaged quick delivery and with two free glasses and a miniature thrown in, highly recommend Glengoyne. The whisky is probably my favourite.
26 November 2025
Reply from Glengoyne Distillery
Thank you so much for your wonderful feedback! We’re thrilled to hear your order arrived quickly, and that the extra touches like the glasses and miniature were a welcome surprise. It means a lot to know Glengoyne is your favourite whisky!
Slàinte Mhath, The Glengoyne Team
Great Distillery with great whiskies
Great Distillery with some excellent whiskies. I have ordered online from their web-shop a few times and it is nice when you sometimes find that they throw an extra miniature whisky into the box.
21 November 2025
Reply from Glengoyne Distillery
Thank you Annette for your 5 stars and kind words! It’s lovely to know those little surprises, like an extra miniature, make your experience even more enjoyable. We hope you continue to savour our whiskies! Kind Regards, The Glengoyne Team.
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