We recently went on the Glengoyne Distillery's "Secret Stories and Summer Serves" with hostess Kathy. It was an exceptional experience which far surpassed any tour we have had before. And despite my t... See more
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Review summary
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Perfect special bottle to celebrate summer solstice and add a new memory . We have been huge Glengoyne fans ever since our visit and tour round the distillery quite a few years ago. Love the distincti... See more
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Ive recived the order this whisky is not what i ordered.my order was for a stronger one however i will cintact you later as im busy at clarence house today depending on my day one will indevour to get... See more
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I ordered the personalised bottle on the Tuesday. It arrived by Royal Mail on the Friday. It is beautifully packaged and a small sampler bottle was included! I haven’t checked the personal message as... See more
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Company details
Written by the company
A TASTE OF THE HIGHLANDS ON GLASGOW'S DOORSTEP. GLENGOYNE IS DISTILLED MORE SLOWLY THAN ANY OTHER MALT WHISKY. WE NURSE THE SPIRIT THROUGH THE STILLS TO CREATE THE COMPLEX, FRUITY, AWARD-WINNING SPIRIT OF WHICH WE ARE SO RIGHTLY PROUD. WE NEVER RUSH ANYTHING HERE AND NEITHER SHOULD YOU.
Contact info
Dumgoyne, Killearn, G63 9LB, Glasgow, United Kingdom
- info@glengoyne.com
- www.glengoyne.com
4.9
Excellent
900 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very helpful when I made a mistake on…
Very helpful when I made a mistake on the delivery address sorted it out really quickly so I could relax after my panic !
5 December 2025
Reply from Glengoyne Distillery
Thank you for sharing this lovely feedback! We’re so pleased our team could quickly resolve the issue and put your mind at ease. It’s always our goal to make every experience smooth and stress-free.
Slàinte Mhath, The Glengoyne Team
The little additions to an already…
The little additions to an already great product, like a special 5cl gift, thoughtful packaging, tracking number, prompt service and dispatch etc.
8 December 2025
Reply from Glengoyne Distillery
Thank you for your review George! It’s wonderful to know our service is appreciated alongside our whisky. We look forward to sharing more Glengoyne moments with you soon!
Slàinte Mhath, The Glengoyne Team
Reply from Glengoyne Distillery
Thank you for your 5 star review Matt! We do hope you continue to enjoy our Glengoyne whisky. Kind Regards, The Glengoyne Team.
Delivery was spot on!
21 November 2025
Reply from Glengoyne Distillery
Thank you Martin for leaving us 5 stars! Cheers! The Glengoyne Team.
Delivered in very good condition and timing
Really good and delicious whiskey
A great thank you for the 10 years old sample ( Surprise )
Very kind and nice touch, leaves you wanting to order some more
* Will do my best to visit you in 2026
Cheers and all the best for the New Year
1 December 2025
Reply from Glengoyne Distillery
Thank you so much for sharing this wonderful review! We’re delighted your order arrived in perfect condition, and the 10 year old sample was a pleasant surprise! We can’t wait to welcome you in 2026 for a visit to the distillery! Wishing you all the best for the New Year ahead.
Slàinte Mhath, The Glengoyne Team
Reply from Glengoyne Distillery
Thank you for your 5 stars Elva, and for taking the time to leave us a fantastic review! Warm Regards, The Glengoyne Team.
I was impressed by the customer focus…
I was impressed by the customer focus and the promptness of the delivery. Absolutely no issues whatsoever. Thank you!
8 December 2025
Reply from Glengoyne Distillery
Thank you for your review and kinds words! We are delighted we have made such a positive impression on you, and appreciate your wonderful feedback. Kind Regards, The Glengoyne Team.
The 12 year old Glengoyne whiskey is delicious
I visited Glengoyne distillery for the tour ( I am not a whiskey drinker but was interested in how the drink was made) I loved the tour, the people, the uniqueness of the place, I taste tested a few drinks and fell in love with the 12 year old whiskey, bought a bottle and now won’t drink anything else
7 December 2025
Reply from Glengoyne Distillery
Thank you so much for sharing your experience Kevin! We’re thrilled to hear that you loved the tour and found the uniqueness of Glengoyne Distillery so memorable. It’s fantastic that you discovered our 12 Year Old and that it’s now your go-to dram, that’s a wonderful compliment!
We’d love to welcome you back anytime for another visit, and do hope you continue to enjoy our 12 Year Old.
Slàinte Mhath,
The Glengoyne Team
Super easy to order with excellent…
Super easy to order with excellent shipping and delivery time, a faultless experience.
5 December 2025
Reply from Glengoyne Distillery
Thank you so much for your feedback! We’re delighted to hear that ordering was super easy and that delivery was faultless, that’s exactly the experience we aim to provide. Warmest Regards, The Glengoyne Team.
Ordering online from Glengoyne…
Ordering online from Glengoyne distillery direct was very easy, the bottle arrived within a couple of days and the bootle was very well packed, I will definitely be ordering again.
5 December 2025
Reply from Glengoyne Distillery
Thank you kindly for sharing your experience. We’re thrilled to hear that ordering from us was smooth and that your bottle arrived safely and swiftly. We hope you enjoy your Glengoyne whisky!
Slàinte Mhath, The Glengoyne Team.
The whiskey like no other.
I have visited the distillery, and the whole experience was exquisite. A very picturesque place, and the whiskey is amongst the best that is produced.
28 November 2025
Reply from Glengoyne Distillery
Thank you for sharing such wonderful feedback! We’re delighted you enjoyed your visit to our Glengoyne Distillery and found the whisky truly special. We’d love to welcome you back for another experience soon!
Slàinte Mhath The Glengoyne Team.
Everything worked out really with my…
Everything worked out really with my order , will come back for sure
28 November 2025
Reply from Glengoyne Distillery
Thank you for your 5 stars and for taking time to leave a review. We are delighted everything went smoothly with your order, we do hope you enjoy your Glengoyne whisky. Kind Regards, The Glengoyne Team.
Easy ordering process and good comms…
Easy ordering process and good comms about delivery. Also a cracking product!
27 November 2025
Reply from Glengoyne Distillery
Thank you for your lovely feedback! We’re delighted you found ordering easy, and of course, that you love the whisky!
Slàinte Mhath, The Glengoyne Team.
First class service
Excellent service, quality packaging, speedy delivery via Royal Mail tracked. Surprise little gift with the 5cl bottle of the 10 year old. This is a gift for a friend of mine and I'm certain they will appreciate it greatly.
27 November 2025
Reply from Glengoyne Distillery
Thank you Tony for your kind words and 5 stars! We’re so pleased your gift arrived safely with its little surprise, and that everything met your expectations.
Warmest regards, The Glengoyne Team.
15yr old as a gift
The gift arrived wrapped with care and with unexpected free tumblers and a small taster of a different 'vintage' to the main bottle.
Interaction with Mary regarding the delivery by Royal Mail was very friendly and matter resolved.
6 December 2025
Reply from Glengoyne Distillery
Thank you so much for sharing your experience! We’re delighted to hear that your 15-Year-Old gift arrived beautifully wrapped and that the extra touches brought a smile. Mary will be delighted with you feedback, and we will be sure to pass on your message!
Slàinte Mhath The Glengoyne Team
Reply from Glengoyne Distillery
Thank you for your 5 stars and your review Mary! We are delighted you are happy with our service. Kind Regards, The Glengoyne Team.
Reply from Glengoyne Distillery
Thank you for your 5 stars and review! We are delighted you are happy with our services. Warm Regards, The Glengoyne Team.
Absolutely delighted
Easy to order. Parcel came when it’s suppose to .. wrapped beautifully. Extra gifts in box absolutely delighted
Thank you
27 November 2025
Reply from Glengoyne Distillery
Thank you so much for your lovely feedback! We’re delighted to hear the ordering process was easy and that your parcel arrived safely.
It’s wonderful to know the little extra gifts brought you joy, that’s exactly what we hope for!
Kind regards,
The Glengoyne Team.
Excellent
Nicely/safely packaged, arrived as promised. Came not only with the two nice tumbler glasses but a little bonus 12 Yr old miniature was slipped in ad well, classy touch. Had a dram from the main event (teapot) and it was marvellous. Whole experience has been great.
30 November 2025
Reply from Glengoyne Distillery
Thank you for sharing such a fantastic review! We’re delighted to hear your order arrived safely and that you enjoyed the little extras, the tumblers and the miniatures are our way of adding a classy touch.
It’s wonderful to know the Teapot Dram lived up to expectations, what a dram indeed!
Slàinte Mhath
The Glengoyne Team
Excellent Company on all Fronts
I always order from Glengoyne Distillery at this time of the year. Their user friendly website is easy to use and the delivery is always quick.
The quality of the Whiskey is excellent and Glengoyne always pack the order very securely to prevent any breakages.. This year they were offering a free crystal whiskey glass, together with a tiny bottle of Whiskey which was a lovely bonus surprise.
I can genuinely highly recommend this Company for Quality, Timely Delivery and Secure Packaging
27 November 2025
Reply from Glengoyne Distillery
Thank you so much for your wonderful feedback! We’re thrilled to hear that ordering from Glengoyne has become a yearly tradition for you. It’s fantastic to know our website makes things easy and that your deliveries arrive quickly and securely.
We truly appreciate your kind words and recommendation, and wish you a wonderful festive time.
Warmest regards,
The Glengoyne Team
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