Great service, product feels like good quality at a reasonable price. The high st 2 for 1 offers are a con because you just end up with 2 pairs of poor quality glasses. I was a bit nervous about orde... See more
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Review summary
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Good selection and clear information on details of frames availble at reasonable prices. When delivered my varifocals fit very well and provide better vision than my latest high street opticians pair.... See more
I think the lady announced herself as “Honey”? By name and nature I suspect. The service I enjoyed from her, when she called me to review and confirm my order was exemplary. She was friendly, helpfu... See more
Absolutely love glasses direct. I have purchased several pairs. I need varifocal lenses and there is always some great offers and discounts and much cheap that opticians on the high Street. You need a... See more
Company details
About Glasses Direct
Written by the company
Trusted by over 3 million customers, Glasses Direct was founded in 2004 as the result of one man’s idea to make affordable, high-quality glasses more accessible for everyone. Fast forward a couple of decades later, and we are now the UK’s most popular online prescription glasses retailer, offering customers an average saving of 49% compared to the high street.
With over 1,200 frames available in all shapes, colours and styles, there is something to suit everybody.
With over 1,200 frames available in all shapes, colours and styles, there is something to suit everybody.
Who We Are
Written by the company
- We are UK's most popular online glasses store. With 120-day no-quibble returns, on-site fully qualified opticians and a full customer service team ready to answer any questions, you’re in good hands!
- The Team
- You can relax knowing your eye care is in the best hands. We have 9 qualified opticians that check through all orders and prescriptions to make sure everything is in order. Furthermore, our friendly and helpful customer service team are always on-hand, ready to answer any questions. They help customers with a range of queries, including those regarding prescriptions, lenses and even style advice! All of our glasses are checked and dispatched from our warehouse in Nottingham.
Free 120 day returns
You can return your glasses to us and get a full refund within 120 days of your purchase - no questions asked. Even if you simply didn't like how they fit!
Contact info
Glasses Direct Customer Services, 25th Floor, City Tower, Piccadilly Plaza, M1 4BT, Manchester, United Kingdom
- 01793 746601
- ask@glassesdirect.co.uk
- www.glassesdirect.co.uk
Get 2 pairs of glasses from £15!
4.7
Excellent
282K reviews
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Good product received- hard to get the…
Good product received- hard to get the offers advertised but glasses very good
3 August 2026
Varifocal sunglasses…
I ordered a pair of varifocal sunglasses. Great price and delivery was far quicker than I expected. I'm very pleased with the glasses, great fit and prescription is spot on.
31 July 2026
Great selection at affordable prices
Great selection at affordable prices. Also lots of deals and offers, including designer frames. Very quick turnaround and excellent communication.
3 August 2026
great value
great value, have always been happy with my glasses and the service is very quick
3 August 2026
Great price
29 July 2026
Excellent all round
Very pleased with process from start to finish plus the quality of the glasses. Can't comment on long term robustness.
Was particularly impressed with questions they asked after I put my order in to ensure I got the right distance (I wanted them for using computer).
31 July 2026
I was dubious, but…
Going to admit I was dubious. Had lots of adverts and as a loyal high street shopper, I didn’t want to buy glasses online. However, after two disastrous attempts (and a lot of wasted money) to find glasses which I can see through and hopefully suit me, Glasses Direct have solved my challenge. The home trial was easy and very happy with my new top spec varifocals which weee still £200 cheaper than the high street budget varifocals.
3 August 2026
Very prompt in responding to questions
Very prompt in responding to questions, delivered timely.
31 July 2026
Great experience fantastic range of…
Great experience fantastic range of glasses quick delivery time too
3 August 2026
My first order was easy and I as very…
My first order was easy and I as very pleased with the glasses.
The second order got caught up in some sort of administration black hole and I haven't had the glasses yet so I'm holding my breath.
3 August 2026
Excellent service
Excellent service. Glasses arrived in less than a week and are perfect. Will use again
3 August 2026
Great glasses very good service.
31 July 2026
It was time to update my glasses with a…
It was time to update my glasses with a new prescription. The ordering process was easy and the price suited me. I got exactly what I what I was expecting so good job 👍
3 August 2026
They are quick and very good and the…
They are quick and very good and the price is great
31 July 2026
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