Ordering glasses using a new prescription is easy especially if you know what size of frame suits your face. Having found a favourite frame reordering a new pair was straightforward. There are choices... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really lovely glasses smooth ordering process always comes on time in the post or early ! 😀 was so happy when they came as they fit so great am also chuffed due to the fact it is helping people with... See more
Prescription Sunglasses (Vari Focals). Ordered a pair of Vari Focal Sunglasses, the choice was great. The process of uploading your prescription and PD was simple and the completed product arrived i... See more
A very good service with an excellent product range covering all different price points. Great quality frames from budget to designer products and excellent value whatever you choose. Lenses available... See more
Company details
About Glasses Direct
Written by the company
Trusted by over 3 million customers, Glasses Direct was founded in 2004 as the result of one man’s idea to make affordable, high-quality glasses more accessible for everyone. Fast forward a couple of decades later, and we are now the UK’s most popular online prescription glasses retailer, offering customers an average saving of 49% compared to the high street.
With over 1,200 frames available in all shapes, colours and styles, there is something to suit everybody.
With over 1,200 frames available in all shapes, colours and styles, there is something to suit everybody.
Who We Are
Written by the company
- We are UK's most popular online glasses store. With 120-day no-quibble returns, on-site fully qualified opticians and a full customer service team ready to answer any questions, you’re in good hands!
- The Team
- You can relax knowing your eye care is in the best hands. We have 9 qualified opticians that check through all orders and prescriptions to make sure everything is in order. Furthermore, our friendly and helpful customer service team are always on-hand, ready to answer any questions. They help customers with a range of queries, including those regarding prescriptions, lenses and even style advice! All of our glasses are checked and dispatched from our warehouse in Nottingham.
Free 120 day returns
You can return your glasses to us and get a full refund within 120 days of your purchase - no questions asked. Even if you simply didn't like how they fit!
Contact info
Glasses Direct Customer Services, 25th Floor, City Tower, Piccadilly Plaza, M1 4BT, Manchester, United Kingdom
- 01793 746601
- ask@glassesdirect.co.uk
- www.glassesdirect.co.uk
Get 2 pairs of glasses from £15!
4.7
Excellent
282K reviews
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An excellent service whatever your eyewear needs.
A very good service with an excellent product range covering all different price points. Great quality frames from budget to designer products and excellent value whatever you choose. Lenses available at different performance levels depending on your needs and well explained. A fast manufacturing process with secure dispatch and so easy to enter your prescription. This is an all round easy experience with a great product range, great prices and incredible value, fully recommend.
4 August 2026
Really pleased with my glasses
Really pleased with my glasses, quick delivery easy to order
7 August 2026
Good quality product and quick service.
4 August 2026
Good value, fast service
Relatively easy to select frames and lenses, good prices and they arrive within a good time frame.
7 August 2026
Excellent service
Excellent service, sunglasses came within 10 days, would highly recommend
7 August 2026
Really lovely glasses smooth ordering…
Really lovely glasses smooth ordering process always comes on time in the post or early ! 😀 was so happy when they came as they fit so great am also chuffed due to the fact it is helping people with cancers as i choose pairs frm the pink ribbon collection💗 my favs
7 August 2026
Happy customer!
I am very satisfied with both the service from staff at Glasses Direct and the quality and fit of the glasses. Quick, straightforward and hassle-free experience. Recommended!
7 August 2026
Returned the specs I ordered because I…
Returned the specs I ordered because I didn’t think they suited me, and reordered a different replacement pair.
Smooth transaction and I love the new pair.
30 July 2026
Great service for many years!
I’ve been getting my frames here for 8 years now, and all I can say is that they’re the best! Every time I get a new prescription I’m excited to browse their page, and see what new frames they have available. Their prices are unmatched , the affordability that they provided me as a student has remained the same throughout my mid 20s and I’m just so very grateful ☺️🎉
6 August 2026
Unprompted review
Pleasantly surprised - will definitely use again
I was very dubious about using this Company .. However, I was very pleasantly surprised. The home trial, the ordering process, the quickness, the prescription upload, the customer service .. really positive and to be honest when the glasses came (Varifocals) they were just as good as the ones I had just paid £350 for from a very well known High Street provider!
6 August 2026
Competitive price
Competitive price, easy to upload prescriptions and delivery was quick
3 August 2026
Re Visit to Glasses direct to get my new glasses.
Good selection of glasses available at reasonable prices. Ease of ordering and speed of delivery.
6 August 2026
The order process is very easy
The order process is very easy, from choosing which style & colour I like to adding my prescription. Additional information was requested from glasses direct but once completed the order was processed & delivery was within a week.
Great service & I’m really pleased with my glasses.
6 August 2026
Thank you for a professional experience.
6 August 2026
Choose glasses direct
Very professional service .great on price and top quality glasses to choose from.
6 August 2026
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