Great service, product feels like good quality at a reasonable price. The high st 2 for 1 offers are a con because you just end up with 2 pairs of poor quality glasses. I was a bit nervous about orde... See more
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Review summary
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What people talk about most
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Good selection and clear information on details of frames availble at reasonable prices. When delivered my varifocals fit very well and provide better vision than my latest high street opticians pair.... See more
I think the lady announced herself as “Honey”? By name and nature I suspect. The service I enjoyed from her, when she called me to review and confirm my order was exemplary. She was friendly, helpfu... See more
Absolutely love glasses direct. I have purchased several pairs. I need varifocal lenses and there is always some great offers and discounts and much cheap that opticians on the high Street. You need a... See more
Company details
About Glasses Direct
Written by the company
Trusted by over 3 million customers, Glasses Direct was founded in 2004 as the result of one man’s idea to make affordable, high-quality glasses more accessible for everyone. Fast forward a couple of decades later, and we are now the UK’s most popular online prescription glasses retailer, offering customers an average saving of 49% compared to the high street.
With over 1,200 frames available in all shapes, colours and styles, there is something to suit everybody.
With over 1,200 frames available in all shapes, colours and styles, there is something to suit everybody.
Who We Are
Written by the company
- We are UK's most popular online glasses store. With 120-day no-quibble returns, on-site fully qualified opticians and a full customer service team ready to answer any questions, you’re in good hands!
- The Team
- You can relax knowing your eye care is in the best hands. We have 9 qualified opticians that check through all orders and prescriptions to make sure everything is in order. Furthermore, our friendly and helpful customer service team are always on-hand, ready to answer any questions. They help customers with a range of queries, including those regarding prescriptions, lenses and even style advice! All of our glasses are checked and dispatched from our warehouse in Nottingham.
Free 120 day returns
You can return your glasses to us and get a full refund within 120 days of your purchase - no questions asked. Even if you simply didn't like how they fit!
Contact info
Glasses Direct Customer Services, 25th Floor, City Tower, Piccadilly Plaza, M1 4BT, Manchester, United Kingdom
- 01793 746601
- ask@glassesdirect.co.uk
- www.glassesdirect.co.uk
Get 2 pairs of glasses from £15!
4.7
Excellent
282K reviews
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Happy Customer
Thank you received my sunglasses and I am very happy with them. Quality is very good. Delivered with in 14days, Ordering on line was easy and Glasses Direct kept me informed about my order. Would definitely recommend Glasses Direct. Many Thanks
1 August 2026
Simple ordering, good quality.
Always been a bit sceptical about ordering glasses online, but have been pleasantly surprised.
Ordering was fairly simple, would like a simpler way of measuring pupil distance.
Price much better than high street.
Order to delivery was just 7 days.
Happy customer.
29 July 2026
Easy ordering
Easy ordering . You even can try the frame shape on line . I phoned those guys and they sorted it out on the phone when I made a mistake placing the initial order . No fuss . Classes were here in few days ! . Great service
29 July 2026
I found their glasses to be spot on…
I found their glasses to be spot on with the prescription you give them,When you can get your prescription out of previous optitions,They know there is cheaper out there like these
1 August 2026
Great stylish glasses
It was a very easy process to follow. Very quick delivery of items to try on and easy to order. I now have my glasses and very happy.
1 August 2026
Great value specs, good communication, speedy delivery
Great value specs. Bought two pairs for less than one on the high street. A pair of sunglasses and a pair of regular, both bifocals. Delivery was quick and great communication. Thorough check and copy required of prescription to avoid mistakes. I used a discount code for a bigger discount which was a bonus. Would recommend giving them a go....
1 August 2026
Brilliant value
Brilliant value! Both sets of glasses arrived as ordered within a week. Really happy and pleased i used glasses direct.
29 July 2026
Happy with my glasses so far.
29 July 2026
Registration was straightforward very positive
Registration was straightforward
Prices excellent delivery was earlier than suggested
Quality of glasses great
30 July 2026
A pleasure to deal with...
A pleasure to deal with...
Easy ordering process, delivered on time, great communication throughout.
30 July 2026
Great glasses
1 August 2026
Very nice glasses and good value
Had a few frustrations initially in the ordering process, but GD's Customer Service team got involved and sorted things out quickly and efficiently. The spectacles were delivered very quickly, and I am delighted with their style and fit. Very good value too.
1 August 2026
Varifocals
I’ve used Glasses Direct before and the home trial, I wear varifocals and haven’t had any problems.
29 July 2026
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