Outlined what would happen and kept me informed. Sandra was very personable and professional in what was a very emotional and sad decision for us.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Rachel Greig has been an absolute dream for us! Great communication, always updating us and keep us right through the process! Would highly recommend for anyone looking to buy their first property... See more
Company replied
Steven spent time to explain the legal agreement in a way I understood. He liased with HR and kept me informed at every stage.
Company replied
Responsive and prompt when I had any queries, helpful in ensuring everything was prepared for the sale of our property. Would use them again, very happy with service.
Company replied
Company details
Written by the company
A UK-Wide Leader in Legal, Property and Financial Services Serving clients with offices across the UK, Gilson Gray takes pride in providing comprehensive and high-quality services wherever you are. Whether you’re seeking legal advice, property assistance or financial services, our national firm is here to help. We’re dedicated to developing a long-term relationship with you to ensure you always have the legal resources you need.
Contact info
29 Rutland Square, EH1 2BW, Edinburgh, United Kingdom
- 0131 516 5354
- info@gilsongray.co.uk
- www.gilsongray.co.uk
4.4
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 46% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Rachel Greig role modelled…
Rachel Greig role modelled neuroaffirming practice, keeping both me and my daughter informed throughout the conveyancing process. After a dreadful experience with another firm, Rachel was a breath of fresh air and has renewed our faith in the legal profession.
6 July 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Angela, for taking the time to share such meaningful feedback.
We’re delighted to hear that you and your daughter felt informed, understood and supported throughout the conveyancing process. Ensuring our clients feel comfortable, included and confident at every stage is incredibly important, so it’s wonderful to know that the thoughtful and considerate approach you received made such a positive difference.
Thank you for placing your trust in Gilson Gray. We truly appreciate your kind words and wish you both all the very best for the future.
Best wishes,
Gilson Gray
Excellent - recommended
I had an excellent experience with Gilson Gray LLP, particularly Wendy Frame, who handled my conveyancing. Wendy was efficient throughout the entire process, keeping everything moving smoothly from start to finish. She was personable, informative, and always happy to answer any questions, making what can often be a stressful process feel straightforward and well-managed. Her professionalism and clear communication gave me confidence every step of the way. I would happily recommend Wendy and the team at Gilson Gray to anyone looking for a reliable and efficient conveyancing service.
26 May 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Maddy, for your detailed and thoughtful 5-star review.
We’re delighted to hear that your conveyancing experience was such a positive one and that the process felt smooth and well managed from start to finish.
We understand how stressful property transactions can sometimes be, so it’s wonderful to know that the clear communication, professionalism and approachable service you received helped give you confidence at every stage.
Your recommendation is greatly appreciated, and we are very grateful for your kind words. Thank you for choosing Gilson Gray, and we would be pleased to assist you again in the future should you need us.
Best wishes,
Gilson Gray
Aliyah and the team - Great
Aliyah and the team provided swift, concise and supportive service throughout.
3 July 2026
Unprompted review
Reply from Gilson Gray LLP
We really appreciate your kind feedback, Campbell.
It’s great to hear that you received a swift, clear and supportive service throughout your experience with Gilson Gray.
Thank you for choosing us, and we would be pleased to assist you again in the future should you need us.
Best wishes,
Gilson Gray
Rachel Greig was very helpful…
Rachel Greig was very helpful throughout the purchase of my first home. She kept me informed throughout each stage and answered any questions I had quickly. Was a stress-free experience from offer accepted to settlement.
2 July 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Michelle, for sharing your experience with us.
We’re so pleased to hear that buying your first home was a smooth and stress-free experience from having your offer accepted right through to settlement.
We know how important it is to feel informed and supported throughout such a significant milestone, so it’s wonderful to hear that your questions were answered promptly and that you felt kept up to date at every stage.
Thank you for choosing Gilson Gray. We wish you every happiness in your new home!
Best wishes,
Gilson Gray
Process of buying my first home
Made the process for buying my first home very quick and simple. They answered any queries i had very quickly and were very friendly and professional, I would definitely recommend Gilson Gray to others.
2 July 2026
Unprompted review
Reply from Gilson Gray LLP
We really appreciate your recommendation, Jack. Buying your first home is an exciting milestone, and we’re so pleased to hear that the process felt quick, simple and straightforward.
It’s great to know that your questions were answered promptly and that you received a friendly and professional service throughout. We wish you every happiness in your new home!
Best wishes,
Gilson Gray
Great company to work with
Great company to work with, excellent communication at all times. Very quick to facilitate any concerns or worries. I had. Very efficient process and easy. Especially Michael and Helena. Helena was in contact daily and reassured me all was in hand, even when I was worrying. Will definitely use again the future. Highly recommend their services.
25 June 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Caroline, for your wonderful feedback and recommendation.
We’re delighted to hear that you had such a positive experience with Gilson Gray and felt supported and reassured throughout the process.
We understand that property transactions can sometimes feel worrying, so it’s great to know that the regular communication, responsiveness and efficient service you received helped put your mind at ease.
We truly appreciate your kind words and are especially pleased to hear that you would choose Gilson Gray again. We look forward to assisting you in the future should you need us.
Best wishes,
Gilson Gray
Communication was not the best at the…
Communication was not the best at the beginning but the second solicitor was pretty good and on point.
1 May 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you for taking the time to share your feedback.
We're sorry to hear that communication didn't meet your expectations at the beginning of the process, but we're pleased to know your experience improved and that you felt well supported.
We appreciate your comments, as they help us continue to improve our service, and thank you for choosing Gilson Gray.
Kind regards,
Gilson Gray
Very informative from the word go and…
Very informative from the word go and we’re consistent all the way through my house sale . Answered every question promptly and helped with anything I didn’t fully understand. I would highly recommend Gilson Gray and in particular Jehnnaie.
4 June 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Angie, for your kind 5-star review and recommendation.
We’re delighted to hear that you felt informed and supported throughout every stage of your house sale, and that your questions were answered promptly and clearly.
Providing straightforward communication and clear guidance is something we place great importance on, so it’s wonderful to know this helped make the process easier for you.
Thank you for choosing Gilson Gray. We wish you all the best for the future.
Best wishes,
Gilson Gray
Excellent conveyance solicitor
Excellent conveyance solicitor. Professional, efficient and very personable. From start to finish the experience was positive and the whole team helpful. Special praise for Sally Mc Bride. Totally on the ball and a pleasure to deal with.
29 June 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Susan, for your fantastic feedback.
We’re so pleased to hear that your experience was positive from start to finish and that you found the service professional, efficient and personable throughout.
It’s wonderful to know that you felt well supported by Sally and the wider team, and that their helpful and proactive approach made the process such a positive one.
Thank you for choosing Gilson Gray. We truly appreciate your kind words and would be delighted to assist you again in the future should you need us.
Best wishes,
Gilson Gray
Great service
My solicitor Rachel Greig was excellent. Always responsive and informative when answering my questions. I'm a first time buyer so I was completely clueless, and the process could not have been smoother.
25 June 2026
Unprompted review
Reply from Gilson Gray LLP
We’re delighted to hear that your first home-buying experience was such a smooth one. It’s great to know that Rachel’s responsive and informative approach helped guide you through the process and made everything feel much clearer along the way.
Thank you for taking the time to share your kind feedback, and we wish you every happiness in your new home.
Best wishes,
Gilson Gray
First time buying a house felt easy
First time buying a house felt easy! Lovely appointed solicitor, very friendly and very prompt at replying to all enquiries.
26 June 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Leighanne, for your lovely feedback. Buying your first home can feel daunting, so we’re delighted to hear that the friendly support and prompt communication you received helped make the process feel easy and straightforward.
Thank you for choosing Gilson Gray. We hope you’re settling in well and wish you every happiness in your first home!
Best wishes,
Gilson Gray
Outlined what would happen and kept me…
Outlined what would happen and kept me informed.
Sandra was very personable and professional in what was a very emotional and sad decision for us.
26 June 2026
Unprompted review
Reply from Gilson Gray LLP
We really appreciate you taking the time to share your experience, Karen. We’re pleased to hear that you felt informed and supported throughout the process, and that everything was clearly explained along the way.
We understand that some property decisions can be particularly difficult and emotional, so it means a great deal to know that the professional and personable approach you received helped you through this time.
Thank you for placing your trust in Gilson Gray. We truly appreciate your kind words and wish you all the very best moving forward.
Best wishes,
Gilson Gray
I had a great experience with Kirsty…
I had a great experience with Kirsty from Gilson Gray whilst buying my first home! Thank you for all of your help and expertise, you made it as seamless as it could be and it is much appreciated.
19 June 2026
Unprompted review
Reply from Gilson Gray LLP
We’re so pleased to hear that you had such a positive experience buying your first home, Beth. It’s a huge milestone, and we’re delighted that Kirsty’s support and expertise helped make the process as seamless as possible for you.
Thank you for choosing Gilson Gray and for taking the time to share your kind feedback. We wish you every happiness in your new home!
Best wishes,
Gilson Gray
Can't thank Gilson Gray enough for…
Can't thank Gilson Gray enough for helping me sell my buy to let flat in Broughty Ferry. Right from the start when Ben carried out the initial market appraisal, then the sales team took over & I received regular feedback. Huge thanks to Aliyah who dealt with the legals & kept me updated until my property sold.
26 June 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Gill, for sharing such wonderful feedback. We’re delighted to hear that you had such a positive experience selling your property with Gilson Gray, from the initial market appraisal right through to completion.
It’s great to know that the regular communication and updates from our property and legal teams helped keep you informed and supported throughout the process.
We truly appreciate your kind words and thank you for trusting us with your property sale.
We would be delighted to assist you again in the future should you need us.
Best wishes,
Gilson Gray
Highly Recommend Gilson Gray
Steven Eckett was referred by one of his colleagues Ashley Baber, who I had previously dealt with on a failed house purchase.
Steven assisted me with an employment issue and throughout our dealings he was very approachable and always replied to correspondence and calls swiftly. He gave great advice and helped me reach a decision I was happy with.
I would highly recommend Gilson Gray and especially Ashley Baber and Steven Eckett. They are a law firm that really does care about their clients and I feel very grateful that I had their assistance. They will be my go to now for all things legal.
Thanks Ashley and Steven :)
28 May 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Karen, for taking the time to leave such a thoughtful 5-star review.
We’re delighted to hear that you felt well supported throughout your employment matter and that the approachable service, prompt communication and clear advice you received helped you reach an outcome you were happy with.
Our clients are at the heart of everything we do, so your comments about feeling genuinely cared for mean a great deal to us. We are very grateful for your recommendation and look forward to being there to support you with any legal matters you may need assistance with in the future.
Best wishes,
Gilson Gray
We were very impressed with the quality…
We were very impressed with the quality of advice, communication and response times. Wendy, who was our conveyancer, was outstanding, always replied promptly, if I called and she didn’t answer she’d call back within 20 minutes. Wendy’s knowledge and experience guided us through and got the sale/purchase over the line despite the inevitable delays. Wendy always ensured we were up to date and clearly understood what was happening. Thank you 🙏🏻
23 June 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Mr Neil, for taking the time to share such thoughtful feedback.
We are delighted to hear that you were impressed with the quality of advice, communication and responsiveness you received throughout your sale and purchase. Property transactions can inevitably face delays and challenges along the way, so it’s wonderful to know that Wendy’s knowledge and experience helped guide you through the process and kept you fully informed and reassured at every stage.
Clear communication and ensuring our clients understand what is happening throughout their transaction are incredibly important to us, so we’re especially pleased this made such a positive difference to your experience.
Thank you for choosing Gilson Gray and for your kind words. We would be delighted to assist you again in the future should you need us.
Best wishes,
Gilson Gray
Alan saw us through some complications…
Alan saw us through some complications with good advice and an effective solution.
23 June 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Mrs Sally, for your kind feedback.
We’re pleased to hear that you felt well supported through the complications that arose and that the clear advice and effective solution helped move matters forward.
We truly appreciate you taking the time to share your experience and would be pleased to assist you again in the future should you need us.
Best wishes,
Gilson Gray
Kept up to date on progress of sale
Kept up to date on progress of sale
till completion
22 April 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Keith, for your positive feedback. We’re pleased to hear that you were kept informed throughout your property sale and received regular updates right through to completion.
We really appreciate you taking the time to share your experience and thank you for choosing Gilson Gray.
Best wishes,
Gilson Gray
I have had a great experience using…
I have had a great experience using Gilson Gray as my conveyancer. Alana was incredibly helpful and was able to support me to understand the stages as a first time buyer. All forms of communication and process were clear and timely. I would recommend their services to anyone.
22 June 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Nicola, for sharing your experience with us. We’re delighted to hear that you felt well supported throughout the conveyancing process and that the guidance you received helped you understand each stage of buying your first home.
We know how important clear and timely communication can be for first-time buyers, so it’s wonderful to hear that this helped make the process a positive one for you.
Thank you for your recommendation and for choosing Gilson Gray. We wish you every happiness in your new home.
Best wishes,
Gilson Gray
Fast, professional, personal, excellent overall.
We used the Dundee office of Gilson Gray for selling our property. From the initial conversation and visit to discuss, to the photographs and drone footage, to then marketing, it was a very smooth process overall. Jodie listened to our input to the marketing material, and adjusted things quickly when they weren’t quite right. Then organisation of viewings was done to suit our timeline on different days, with pre and post comms being excellent. Jodie managed negotiations of offers received before we settled on a deal. Overall it was a very fast process for us, managed professionally with a personal touch. We would recommend Gilson Gray and Jodie in particular to anyone considering selling.
22 June 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Robert, for taking the time to leave such a detailed and thoughtful 5-star review.
We are delighted to hear that you had such a positive experience selling your property with our Dundee team. It’s wonderful to know that you felt listened to and involved throughout the process, from the initial conversations and preparation of the marketing materials through to the organisation of viewings and negotiation of offers.
We understand how important clear communication, flexibility and a personal approach are when selling a property, so we’re especially pleased that these helped make the process feel smooth and straightforward from start to finish.
Your recommendation is greatly appreciated, and we are very grateful for your kind words about Jodie and your experience with Gilson Gray. We would be delighted to assist you again in the future should you need us.
Best wishes,
Gilson Gray
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