Gifttree Reviews 

142
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptionally fast shipping and secure packaging that keeps items safe during transit. Many people note that the products they received match online descriptions and are crafted with great care. However, some reviewers were not happy with receiving incorrect items, wrong designs, or unexpected alternatives instead of what they originally purchased. A few other people also felt that customer communication and delivery times needed serious improvement when issues with missing parts or delays occurred. Furthermore, a small group of customers mentioned receiving items in poor condition or experiencing frustrating disputes.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a high level of disagreement. While many... See more

Quality

Customers consistently note ambiguous experiences with quality, reflecting a split opinion. Many reviewers... See more

Order

Clients share ambiguous opinions on order, reflecting varied experiences ranging from smooth transactions to... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting that orders often arrive much... See more

Website

Consumers find website to be ambiguous, reporting mixed experiences regarding functionality and product... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered on the 14 November received 20th November super happy with product and excellent fast service and I'm in the North island!

Rated 5 out of 5 stars

Must say, I was pleasantly suprised. I found Gift Tree on line and needed a few pieces of Jade. Had no idea what I was going to get -- but everything was high quality ... the best quality. Very hap... See more

Rated 5 out of 5 stars

Quick sale, shipping was fast. Great communication and was really happy with my item , 5 stars

Rated 5 out of 5 stars

Best company in the world , just very happy with their service also overall the product that they sent me is pretty good I am using my wireless speakers everyday I had some issues last time I bought... See more



Contact info

3.3

Average

TrustScore 3.5 out of 5

142 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 72% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.3

All reviews

(142)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Order was just cancelled after just 1…

Order was just cancelled after just 1 week of placing my order? No explanation or any comms other than you have cancelled. What is the point in having items up for sale if we cant buy and how am I supposed to know what went wrong if there is no communications!?

19 April 2025
Unprompted review
Rated 5 out of 5 stars

Just received my replacement for my…

Just received my replacement for my albo monstera I’m very overwhelmed & happy ♥️🙏 thank you so mucccchhhhh
And I’ll be back for more plants for my dinning room forest ♥️♥️
Fast delivery
Delivery was mint as
Thank you again xx

16 April 2025
Unprompted review
Rated 5 out of 5 stars

5 Stars

5 Stars – Beautiful Plant, Fast Delivery, and Perfect for My Bathroom!

I bought this plant online and I’m seriously impressed. It arrived quickly and in perfect condition — healthy, lush, and exactly as pictured. I placed it in my bathroom, and it instantly brightened up the space. It thrives in the humidity and adds such a calming, fresh vibe. The packaging was secure, and you can tell it was handled with care. Couldn’t be happier with this purchase — highly recommend!

1 April 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE SCAMMER

Purchased a product. Didn’t receive what I purchased, instead I received a product that you can get on temu and Ali express

Absolutely disgusted has conned me out of my money, refuses to refund me and now I will have to proceed with court action

Do not trust this website as it is a scam!

BUYERS BEWARE!!!!

1 February 2025
Unprompted review
Rated 1 out of 5 stars

Gift Tree Nz is a SCAM

Recently I purchased from Gift Tree Nz. THIS WEBSITE IS A SCAM! nothing arrived for a long long time and I tried multiple times to make contact with Gift Tree Nz through their email and phone numbers provided. ZERO contact. In end a different, damaged and used item of a very low quality arrived which was from Aliexpress and not the item I purchased. I've tried to get a refund for nearly 2 months now and he cant be trusted and will lie and talk riddles and refuses to do the right thing. Police report will be filed as well as contacting netsafe etc. you cant do this to people, SCAMMER!

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Awesome gift tree

Awesome guy, Helped me out heaps. There was a mistake on my item but I was given the item for free as well as a full refund , then he went above and beyond to get me the correct item fast and sent me a free gift for my kids which was so nice of him and he didn't have to do that and I really appreciate that. Thanks heap man and I will be shopping again in future and I recommend cheers

3 March 2025
Unprompted review
Rated 1 out of 5 stars

We ordered a voice activated dancing…

We ordered a voice activated dancing cactus for our grandsons 1st birthday and after being told it would take 7 -20 days to New Zealand it arrived in 6 days which was great, in time for his day on the 8th March 2025, but upon inspection it was poorly made and the bottom was torn, it came in a post bag unwrapped and voice playback could hardly be heard that you had to yell to get a response, which was terribly frightening for grandson. Seriously, babies that young aren't use to loud noises and shouting so the toy was a bad choice, on our part, but this company should have ensured it was made with consideration for these issues

1 March 2025
Unprompted review
Rated 1 out of 5 stars

Cannot get hold of them

Cannot get hold of them, they won't respond to my emails or phone calls about where my shoes are.

I've now seen that the reviews on their website are from the previous owners not relevant to this business at all. Do not buy from this business they sell aliexpress and temu products the products are not "made for them" what a joke.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

GiftTree are a one-of-a-kind business

GiftTree are a one-of-a-kind business! I purchased the swimming fish cat toys & my indoor cats just love them. But the amazing part was that GiftTree chose to refund my payment soon after out of goodwill, and this was around Xmas so it was so lovely to receive it. They’re striving to give back with their profits at a time when very few businesses are able to even get by in retail. Simply amazing. GiftTree is awesome 🤩

9 December 2024
Unprompted review
Rated 5 out of 5 stars

This is the most amazing company in the…

This is the most amazing company in the world GiftTree does not sell your data like competitors or Chinese apps. GiftTree is more expensive and donates its profits to their customers and GiftTree sells lots of quality products and we love what we do and help lots of people and single mothers.

19 February 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience ever

Purchased two items in November 2024 and never received a shipping email, no product arrived and they refused to reply to any calls, txt or emails, finally got a reply In January saying they would refund and asking for an account number for refund which was provided immediately and then again no response until today when they have finally refunded my money.

Worst service ever and borderline theft. Avoid at all costs.

6 November 2024
Unprompted review
Rated 1 out of 5 stars

I purchase a product on 9 January and…

I purchase a product on 9 January and made several attempts to follow up on the product that has never arrived!!!! I have rung their number and left a message.

They responded once saying it had been delivered but that is a lie as I was not given a tracking number etc, now I am being ghosted.

9 January 2025
Unprompted review
Rated 1 out of 5 stars

Bogus company?…

Despite repeated attempts to contact this company my goods haven’t arrived and my money hasn’t been refunded, i’m not sure that they actually exist?

22 February 2025
Unprompted review
Rated 5 out of 5 stars

I ‘ve been using a wireless earbuds…

I ‘ve been using a wireless earbuds bought from this site for a few weeks now, and I’m really impressed. Great sound quality, low battery life,and very comfortable. Shopping so fast,and the packaging was secure. Highly recommended site,definitely will come back to buy more.

30 January 2025
Unprompted review

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