I thought i would get the e card immediately. It gives me anxiety to spend that money and not get the card information generated right away especially in a space where scams are so popular.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'll clarify more on this review. I've had an pleasant experience with this company! Navigation is a huge thing for me so navigating their website finding a preferred virtual gift card without any... See more
Company replied
I love using this platform. It's been by far the best and now only e-gift card provider for me, primarily because not only is it user friendly but dependable and reliable,
Company replied
Quick registration, which was optional, so if you would prefer to continue as a guest, you can. Different types of gift cards with subtle features that can make a big difference. Never knew certain of... See more
Company replied
Company details
Written by the company
Since 2002, Giftcards.com has been America's longest-running trusted online gift card destination, backed by over 16,000 verified reviews, the Gift Safe Pledge, and 450+ brands including Visa, Mastercard, One4all, all available for fast and secure delivery.
Contact info
6220 Stoneridge Mall Rd, 94588, Pleasanton, United States
- 8779443822
- customerservice@bhnetwork.com
- www.giftcards.com
3.4
Average
16K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very user friendly site.
9 May 2026
Unprompted review
Reply from Giftcards.com
Hello Kathleen,
Thank you so much for taking the time to share your feedback and for the 5 star rating. We are happy to hear that you found our site very user friendly, as making the gift card experience simple and convenient is important to us. We truly appreciate your support and look forward to serving you again in the future.
Regards,
Maurice V.
Giftcards.com
First time using this service it was…
First time using this service it was quick and easy
9 May 2025
Unprompted review
Reply from Giftcards.com
Hello Michael,
Thank you for taking the time to share your experience with us. We are delighted to hear that your first time using Giftcards.com was quick and easy. Providing a smooth and convenient experience is always our goal, and we truly appreciate your 5-star review. We look forward to serving you again in the future.
Regards,
Maurice V.
Giftcards.com
User friendly
9 May 2026
Unprompted review
Reply from Giftcards.com
Hi there,
Thank you for taking the time to share your 5-star experience on Trustpilot. We are happy to hear that you found our platform user friendly, as creating an easy and smooth experience is very important to us. We truly appreciate your feedback and your support, and we look forward to assisting you again in the future.
Regards,
Maurice V.
Giftcards.com
This is a excellent way to send gift…
This is a excellent way to send gift cards fast to family and friends across the country for any occasion
9 May 2026
Unprompted review
Reply from Giftcards.com
Hello Monique,
Thank you so much for your 5-star review. We are thrilled to hear that Giftcards.com made it easy and fast for you to send gift cards to family and friends across the country. We truly appreciate you taking the time to share your experience, and we are glad we could help you celebrate any occasion with a convenient gifting solution. We look forward to serving you again soon.
Regards,
Maurice V.
Giftcards.com
Shipping and tracking are horrible
Shipping and tracking are horrible.
There is no one to talk to about your order.
No updates on order
9 May 2026
Unprompted review
Reply from Giftcards.com
Hello Diana,
We are sorry to hear about your experience and appreciate you sharing this feedback. We understand how frustrating it can be to have concerns about shipping, tracking updates, and communication regarding your order. To help us locate your order and assist further, please check your email for a message from noreply.notifications@trustpilot.com and reply with the requested information. Once received, our team will be happy to look into this for you and provide an update as quickly as possible.
Regards,
Maurice V.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 05/12/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcards.com
I ABSOLUTELY love giftcards.com
I ABSOLUTELY love giftcards.com! Not only is it safe and secure, but easy and convenient. It is my go to for last minute, but thoughtful gifts and I do not know what I would do without it!
8 May 2026
Unprompted review
Reply from Giftcards.com
Hi there,
Thank you so much for the amazing 5 star review. We are thrilled to hear that GiftCards.com is your go to solution for safe, secure, and convenient gifting, especially when you need something last minute but meaningful. Knowing that our platform makes gifting easier and more enjoyable for you truly means a lot to our team. We appreciate your trust and loyalty and look forward to continuing to be part of your special moments.
Regards,
Maurice V.
Giftcards.com
Reply from Giftcards.com
Hello Judith,
Thank you for taking the time to share your feedback with us. We are glad to hear that you found Giftcards.com easy to use and reliable, as those are exactly the experiences we strive to provide every customer. Your 4-star rating means a lot to our team, and we truly appreciate your support. If there is ever anything we can do to make your experience even better, please do not hesitate to let us know.
Regards,
Maurice V.
Giftcards.com
This is a quick and easy process
This is a quick and easy process! You can select virtual or physical gift card, allowing you an instantaneous gift for the last minute.
8 May 2026
Unprompted review
Reply from Giftcards.com
Hi Tammy,
Thank you so much for the 5-star review and for choosing Giftcards.com! We are thrilled to hear that you found the process quick and easy, and that the flexibility of virtual or physical gift cards helped with your last-minute gifting needs. We truly appreciate your feedback and look forward to helping you make gifting simple again soon.
Regards,
Maurice V.
Giftcards.com
I have been using Gift Cards for the…
I have been using Gift Cards for the past 4 years. Easy to order and easy to create personalized gift cards. Would recommend to anyone!
8 May 2026
Unprompted review
Reply from Giftcards.com
Hello there,
Thank you so much for your wonderful five star review and for being a loyal Giftcards.com customer for the past four years. We are thrilled to hear that you find our ordering process simple and enjoy creating personalized gift cards, as ease and flexibility are very important to us. Your recommendation truly means a lot, and we appreciate you taking the time to share your experience with others. We look forward to continuing to support your gifting needs for many more years to come.
Regards,
Maurice V.
Giftcards.com
Reply from Giftcards.com
Hello Ann,
Thank you so much for the 5-star review. We are happy to hear that you found our site easy to use and enjoyed being able to customize your cards. Creating a smooth and flexible experience is very important to us, and your feedback lets us know we are on the right track. We truly appreciate your support and hope to help you again soon.
Regards,
Maurice V.
Giftcards.com
Reply from Giftcards.com
Hello Rebecca,
Thank you so much for the 5-star review and for sharing your kind feedback! We are glad to hear that you found Giftcards.com helpful and easy to use, and we truly appreciate you taking the time to let us know. Your support means a lot to our team, and we look forward to continuing to provide a great experience whenever you need gift cards in the future.
Regards,
Maurice V.
Giftcards.com
Its convenient when I forget my care at…
Its convenient when I forget my care at home
7 May 2026
Unprompted review
Reply from Giftcards.com
Dear Josh,
Thank you for your 5‑star review! We’re happy to hear that our service is convenient for you, especially when you forget your card at home. Making gifting easy and accessible whenever you need it is exactly what we aim for. We truly appreciate your feedback and look forward to supporting you again!
Warm regards,
Josh R.
Giftcards.com
The experience was great!
The experience was great! It was quick to find the gift card I was looking forward and the overall checkout process was a breeze! Can't wait to use them again!
7 May 2026
Unprompted review
Reply from Giftcards.com
Dear Kristin,
Thank you so much for sharing your great experience with us! We’re thrilled to hear that finding the right gift card was quick and easy, and that the checkout process was smooth and hassle‑free. It means a lot to know we met your expectations, and we can’t wait to welcome you back to Giftcards.com again in the future.
Warm regards,
Josh R.
Giftcards.com
Best page to buy presents for my love…
Best page to buy presents for my love ones.
6 May 2026
Unprompted review
Reply from Giftcards.com
Dear Rocio,
Thank you for your kind words and for choosing Giftcards.com for your gift needs. We’re so happy to hear that you find our site a great place to buy presents for your loved ones—it’s exactly what we aim for. We truly appreciate your feedback and your support, and we look forward to helping you find the perfect gift again soon.
Warm regards,
Josh R.
Giftcards.com
declined my card with no warning and…
declined my card with no warning and kept my money temporarily as the say but i needed the gift card i was purchasing now
6 May 2026
Unprompted review
Reply from Giftcards.com
Hello there,
Thank you for taking the time to share your experience. We understand how frustrating it can be when a card is declined without warning, especially when the gift card was needed right away and funds were temporarily held. To help us securely locate your order and further assist, please look for an email from noreply.notifications@trustpilot.com and reply directly to it with the requested details. Once we have that information, our team will be happy to review what happened and work toward a resolution.
Regards,
Maurice V.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 05/12/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.
Maurice V.
Giftcards.com
Do not use this website...
I would say this website is very misleading. I got my giftcard and the website on the back was GiftCardMall.com and when I search that website. GiftCards.com came up and even had the tagline GiftCardMall is now GiftCards.com. This was false. GiftCardMall.com still exisits and now my giftcard is compromised. A purchase was made on my giftcard only after using this website. I had only used it at a Walmart which did not compromise my card. This website did after I checked the balance remaining after my Walmart purchase. I don't know how to report this website but everyone should beware of using it since it is falsly advertising that the legitimate website is no longer active.
5 May 2026
Unprompted review
Reply from Giftcards.com
Hi Eliizabeth,
Thank you for taking the time to share your experience. We understand how concerning it is to believe your gift card may have been compromised, especially after using it to check the balance online. GiftCards.com takes security and transparency very seriously, and we would like the opportunity to review this situation further. To proceed, please check your email for a message from noreply.notifications@trustpilot.com and reply directly to that email with the requested details so our support team can securely gather your information and assist you accordingly.
Regards,
Maurice V.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 05/07/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcards.com
Give people accurate information
Give people accurate information. Your gift cards say you can add them to digital wallets but when I tried to it doesn't work.
6 May 2026
Unprompted review
Reply from Giftcards.com
Hello there,
Thank you for your feedback and for sharing your experience. We are sorry for the frustration caused when attempting to add your gift card to a digital wallet, and we understand how disappointing that can be when the feature does not work as expected. We want to review the details of your specific card and provide accurate assistance. Please check your email for a message from **noreply.notifications@trustpilot.com** and reply with the requested information so we can further assist you.
Regards,
Maurice V.
Giftcards.com
Easy process, great options!
Nice options for adding images, easy process, great to be able to pay with a credit card!
6 May 2026
Unprompted review
Reply from Giftcards.com
Hello Cindy,
Thank you so much for the 5-star review and for sharing your experience with us! We are glad to hear you enjoyed the image customization options, found the process easy, and appreciated being able to pay with a credit card. Making gifting simple, flexible, and enjoyable is always our goal, and your feedback lets us know we are on the right track. We truly appreciate you choosing Giftcards.com and hope to help you again soon.
Regards,
Maurice V.
Giftcards.com
Reply from Giftcards.com
Dear Terrell,
Thank you for the great review! We’re happy to hear that you enjoy being able to make transfers—convenience and flexibility are important to us, and it’s great to know this feature is working well for you. We appreciate you taking the time to share your experience and for choosing Giftcards.com.
Warm regards,
Josh R.
Giftcards.com
It was fast and easy
It was fast and easy, but there was no way to leave a message for the recipient.
5 May 2026
Unprompted review
Reply from Giftcards.com
Dear Margin,
Thank you for sharing your feedback with us—we’re glad to hear the ordering process was fast and easy. We understand, however, how disappointing it can be not to have the option to include a personal message for the recipient, as that can be an important part of giving a gift. Your comment is appreciated and helps us identify areas where we can improve the experience, and we’ll be sure to share this feedback with our team as we continue to enhance our services.
Warm regards,
Josh R.
Giftcards.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.