I'll clarify more on this review. I've had an pleasant experience with this company! Navigation is a huge thing for me so navigating their website finding a preferred virtual gift card without any... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quick registration, which was optional, so if you would prefer to continue as a guest, you can. Different types of gift cards with subtle features that can make a big difference. Never knew certain of... See more
Company replied
Gift card buying process is always quick and easy. Selections are great and you can even add a video and written greeting. My go to place for buying VISA gift cards online bc they can now be added to... See more
Company replied
Giftcards.com is a great alternative to regular gifts for others. The selection is vast, and it is easy to order them. They arrive quickly after ordering them. I would recommend them to anyone looking... See more
Company replied
Company details
Written by the company
Since 2002, Giftcards.com has been America's longest-running trusted online gift card destination, backed by over 16,000 verified reviews, the Gift Safe Pledge, and 450+ brands including Visa, Mastercard, One4all, all available for fast and secure delivery.
Contact info
6220 Stoneridge Mall Rd, 94588, Pleasanton, United States
- 8779443822
- customerservice@bhnetwork.com
- www.giftcards.com
3.4
Average
16K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to use
Easy to use! Have used before and am impressed that GiftCards.com only charges for the gift with no added fees.
4 May 2026
Unprompted review
Reply from Giftcards.com
Dear Cory,
Thank you so much for taking the time to share your experience and for the 5-star rating! We’re thrilled to hear that you found our site easy to use and appreciate our no-added-fees approach. It means a lot to us that you’ve used GiftCards.com before and continue to feel confident choosing us. We truly value your support and look forward to helping you again whenever you need a gift!
Warm regards,
Josh R.
Giftcards.com
Reply from Giftcards.com
Dear Glenda,
Thank you for taking the time to share your feedback. We’re glad to hear you found the experience simple and easy to use, and we truly appreciate your 5-star rating and support on Trustpilot.
Warm regards,
Josh R.
Giftcards.com
A simplistic way of gift giving!
5 February 2026
Unprompted review
Reply from Giftcards.com
Dear Vonney,
Thank you for the kind 5‑star review! We’re happy to hear that you found Giftcards.com to be a simple and convenient way to give gifts. Making gift‑giving easy and stress‑free is exactly what we aim for, and your feedback lets us know we’re on the right track. We appreciate you choosing us and hope to continue supporting your gifting needs!
Warm regards,
Josh R.
Giftcards.com
Easy peasy!
I had trouble with the business website, but this worked out easily. Thank you!
2 May 2026
Unprompted review
Reply from Giftcards.com
Hello,
Thank you so much for your 5‑star review! We’re glad to hear that although you encountered trouble with the business website, Giftcards.com was able to provide an easy and smooth solution. Creating a simple, reliable experience is important to us, and it’s wonderful to know we were able to help when you needed it. We truly appreciate your feedback and your trust in our service!
Warm regards,
Josh R.
Giftcards.com
The fact that th website is designed in…
The fact that th website is designed in a way that's easy to navigate.
2 May 2026
Unprompted review
Reply from Giftcards.com
Hello Daja,
Thank you so much for your 5-star review and for taking the time to share your feedback with us! We are very happy to hear that you found our website easy to navigate, as creating a smooth and user-friendly experience is one of our top priorities. Your kind words truly motivate our team to keep improving and delivering the best possible service. We appreciate your support and look forward to assisting you again with your future gift card needs.
Regards,
Maurice V.
Giftcards.com
Reply from Giftcards.com
Hello Stephanie,
Thank you so much for your 5-star review. We are really happy to hear that you find our service fast, easy, and reliable. Customer trust means a lot to us, and it is great to know we are meeting your expectations. We truly appreciate you choosing us for your gifting needs and look forward to serving you again soon.
Regards,
Maurice V.
Giftcards.com
Missed a friend's birthday
Great fast and easy way to send a belated birthday gift via text message, bypassing the pony express. 😀
2 May 2026
Unprompted review
Reply from Giftcards.com
Hello Dawn,
Thank you so much for the review. We love your pony express comparison and are thrilled to hear that sending a belated birthday gift by text was fast, easy, and convenient for you. It is great to know our digital delivery helped you save time while still making someone’s day special. We truly appreciate you choosing Blackhawk Network and hope to help you send many more smiles in the future.
Regards,
Maurice V.
Giftcards.com
My experience was quick and easy
My experience was quick and easy. Love the fact that I can get gift cards and make bi-weekly payments until it's paid off. Makes life much easier. ZIP can do no wrong in my eyes. Everything always works out perfectly and go smoothly. They have lots of different gift cards to choose from. Love ZIP!!!!
1 May 2026
Unprompted review
Reply from Giftcards.com
Hello Irene,
Thank you so much for the 5-star review. We truly appreciate you taking the time to share your experience. It is great to hear that purchasing gift cards and using ZIP’s bi-weekly payments made the process quick, easy, and convenient for you. We are glad everything worked smoothly and that you found a wide selection of gift cards to choose from. Your positive feedback means a lot to us, and we are happy to be part of making things a little easier for you.
Regards,
Maurice V.
Giftcards.com
Reply from Giftcards.com
Hello Susan,
Thank you so much for the 5-star review. We are thrilled to hear you found Giftcards.com easy to use and enjoyed the wide variety of choices we offer. Our goal is to make gifting simple and flexible, and your feedback lets us know we are on the right track. We truly appreciate you taking the time to share your experience and look forward to serving you again soon.
Regards,
Maurice V.
Giftcards.com
Great Fast and secure.
5 January 2026
Unprompted review
Reply from Giftcards.com
Hello John,
Thank you for taking the time to share your feedback. We appreciate your comment and are glad to hear you found the experience fast and secure. That said, we noticed the 1-star rating and want to make sure everything met your expectations. If there is anything that did not go as planned or if the rating was submitted in error, please feel free to reach out so we can review and assist further. Your feedback is important and helps us continue improving our service.
Regards,
Maurice V.
Giftcards.com
easy process
30 April 2026
Unprompted review
Reply from Giftcards.com
Hi James,
Thank you so much for your 5-star review. We are glad to hear that you found the process easy, as making things simple and convenient for our customers is always our goal. We truly appreciate you taking the time to share your experience and hope to serve you again soon at GiftCards.com.
Regards,
Maurice V.
Giftcards.com
Reply from Giftcards.com
Hello there,
Thank you for your 5-star review. We appreciate you taking the time to share your feedback and are glad to see that your website order experience met your expectations. Your support means a lot to us, and we look forward to assisting you again in the future.
Regards,
Maurice V.
Giftcards.com
the gift card arrived but upon…
At first the gift card arrived but upon activation attempt, the card was not valid
After a few messages to GiftCard.com, the issue was resolved and the card worked fine.
29 April 2026
Unprompted review
Reply from Giftcards.com
Dear Shane,
Thank you for bringing this to our attention, and we’re sorry to hear about your experience. We understand how frustrating it must be to receive your gift card and encounter an issue when trying to activate it. We’d like the opportunity to look into this further and help resolve the situation as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as this will allow us to securely gather the information needed to assist you. We appreciate you sharing your feedback and hope to make this right.
Regards,
Josh R.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 05/03/2026:**
Hello Shane, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
Giftcards.com
Easy to understand and use
29 April 2026
Unprompted review
Reply from Giftcards.com
Dear Evan,
Thank you for sharing your 5‑star feedback with us! We’re so glad to hear that you found Giftcards.com easy to understand and use. Creating a simple, intuitive experience for our customers is a top priority, and it’s great to know we’re meeting that goal. We truly appreciate your support and look forward to serving you again.
Regards,
Josh R.
Giftcards.com
Reply from Giftcards.com
Hi Tao,
Thank you so much for your 5‑star review! We are really happy to hear that you had such a positive experience and that you liked it so much. Your support truly means a lot to us, and we appreciate you taking the time to share your feedback on Trustpilot. We look forward to serving you again soon.
Regards,
Maurice V.
Giftcards.com
quick and easy!
29 April 2026
Unprompted review
Reply from Giftcards.com
Hello Tyler,
Thank you so much for the 5-star review! We are delighted to hear that your experience with Giftcards.com was quick and easy. Providing a smooth and convenient experience is always our goal, and we truly appreciate you taking the time to share your feedback on Trustpilot. We look forward to serving you again soon.
Regards,
Maurice V.
Giftcards.com
GOOD EXPERIENCE
29 April 2026
Unprompted review
Reply from Giftcards.com
Hi Pablo,
Thank you for taking the time to share your feedback and for the 5-star rating. We are happy to hear that you had a good experience with Giftcards.com. Your support truly means a lot to our team, and we look forward to assisting you again whenever you need gift card solutions in the future.
Regards,
Maurice V.
Giftcards.com
It wasn't intuitive enough to show what…
It wasn't intuitive enough to show what you were purchasing. I wanted to double check that I added the correct gift card and it was hard to find that at first.
29 April 2026
Unprompted review
Reply from Giftcards.com
Hi Katie,
Thank you for taking the time to share your experience with us. We appreciate your feedback and understand your concern about wanting to clearly confirm the gift card added to your order, as clarity during checkout is very important. We would love the opportunity to learn more and assist further, so please keep an eye out for an email from noreply.notifications@trustpilot.com, where we are requesting your information in order to follow up. Thank you again for helping us improve.
Regards,
Maurice V.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 05/05/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you.
Maurice V.
Giftcards.com
Site navigation
site was easy to navigate and I was able to customize my gc!
29 April 2026
Unprompted review
Reply from Giftcards.com
Dear Lisa,
We’re so glad to hear you had a positive experience! It’s great to know you found the site easy to navigate and enjoyed being able to customize your gift card—that’s exactly what we aim to provide. We appreciate you taking the time to share your feedback and for choosing Giftcards.com. We hope to help you again the next time you’re looking for the perfect gift.
Warm regards,
Josh R.
Giftcards.com
Reply from Giftcards.com
Hi Mack,
Thank you so much for taking the time to leave us a 5-star review. We are thrilled to hear that you found your experience fast and easy, as that is exactly what we aim to deliver for our customers. Your feedback truly means a lot to our team, and we appreciate you choosing Giftcards.com. We look forward to serving you again soon.
Regards,
Maurice V.
Giftcards.com
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