I'll clarify more on this review. I've had an pleasant experience with this company! Navigation is a huge thing for me so navigating their website finding a preferred virtual gift card without any... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quick registration, which was optional, so if you would prefer to continue as a guest, you can. Different types of gift cards with subtle features that can make a big difference. Never knew certain of... See more
Company replied
Gift card buying process is always quick and easy. Selections are great and you can even add a video and written greeting. My go to place for buying VISA gift cards online bc they can now be added to... See more
Company replied
Giftcards.com is a great alternative to regular gifts for others. The selection is vast, and it is easy to order them. They arrive quickly after ordering them. I would recommend them to anyone looking... See more
Company replied
Company details
Written by the company
Since 2002, Giftcards.com has been America's longest-running trusted online gift card destination, backed by over 16,000 verified reviews, the Gift Safe Pledge, and 450+ brands including Visa, Mastercard, One4all, all available for fast and secure delivery.
Contact info
6220 Stoneridge Mall Rd, 94588, Pleasanton, United States
- 8779443822
- customerservice@bhnetwork.com
- www.giftcards.com
3.4
Average
16K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was easy I like that it could be…
It was easy I like that it could be shipped to me the only thing don't give me a date for delivery.
11 May 2026
Unprompted review
Reply from Giftcards.com
Dear Ruth,
We’re glad to hear you found the ordering process easy and appreciated the option to have your gift card shipped to you. Thank you as well for your feedback regarding delivery dates—we understand how helpful that information can be and appreciate you sharing your experience with us.
Warm regards,
Josh R.
Giftcards.com
The process was seamless and quick!
12 May 2026
Unprompted review
Reply from Giftcards.com
Dear Steve,
We really appreciate your 5-star review! It’s wonderful to hear that you found the process seamless and quick, as we strive to make gifting easy and convenient from start to finish. Thank you for choosing Giftcards.com and for sharing your positive experience.
Warm regards,
Josh R.
Giftcards.com
Awesome Gift option
It add so much when you send a personalised gift card
11 May 2026
Unprompted review
Reply from Giftcards.com
Dear David,
Thank you so much for your kind feedback! We’re delighted to hear that the personalized gift card added an extra special touch to your gift. Creating meaningful and memorable gifting moments is exactly what we aim for, and we truly appreciate you taking the time to share your experience with us.
Warm regards,
Josh R.
Giftcards.com
Reply from Giftcards.com
Dear Mary,
Thanks for sharing your experience! We’re glad you found the process easy and secure—providing a simple and safe way to send gifts is exactly what we strive for. We appreciate your 5‑star review and your support.
Warm regards,
Josh R.
Giftcards.com
Ordering ecards off this website for v…
Ordering ecards off this website for v bucks.Extremely easy very friendly
9 May 2026
Unprompted review
Reply from Giftcards.com
Dear Daniel,
Thank you for the kind words! We’re happy to know ordering eCards for V‑Bucks was extremely easy and that the experience felt friendly and smooth. Feedback like this lets us know we’re on the right track.
Warm regards,
Josh R.
Giftcards.com
I've happily used giftcards.com…
I've happily used giftcards.com multiple times to send online debit cards to my Mom and other family members for presents. It's been easy and fast without the hassle of mailing anything.
10 May 2026
Unprompted review
Reply from Giftcards.com
Dear Jonathan,
We truly appreciate this feedback! It’s great to hear that sending online debit cards to your mom and other family members has been easy and fast for you. We’re happy we can help make gift‑giving simpler without the hassle of mailing, and thank you for trusting us for multiple occasions.
Warm regards,
Josh R.
Giftcards.com
love it they have everything
10 May 2026
Unprompted review
Reply from Giftcards.com
Dear Tyrone,
Thank you so much! We’re really glad to hear you love using Giftcards.com and appreciate you taking the time to share such a positive review. It means a lot to us to know we’re offering the variety and convenience you’re looking for.
Warm regards,
Josh R.
Giftcards.com
The bonus money is awesome
The bonus money is awesome! Didn't even have to look up a code! Was applied at checkout:) booyass
10 May 2026
Unprompted review
Reply from Giftcards.com
Dear Amber,
Thank you for your enthusiastic feedback! We’re glad you enjoyed the bonus money feature and that it applied seamlessly at checkout. If you have any additional questions or need support, please check for an email from noreply.notifications@trustpilot.com and respond so we can gather your information and assist further.
Warm regards,
Josh R.
Giftcards.com
Really fast and convenient
10 May 2026
Unprompted review
Reply from Giftcards.com
Dear Paul,
We’re happy to hear you found our service fast and convenient, and we appreciate you sharing that with us. If there’s anything you’d like us to look into or follow up on, please keep an eye out for an email from noreply.notifications@trustpilot.com and reply so we can assist you directly.
Warm regards,
Josh R.
Giftcards.com
An experience in frustration
Horrendous experience and an experience in frustration. I take it there must be a lot of scams on the website, b/c I had to try multiple different credit cards and multiple tries before the payment would be processed. It kept giving me errors. Sometimes, it won't even tell me what the error was, and the check out screen would just refresh after I click "complete the order" and I would have to try again!
Also, if youu have the One4All gift card, please note that you CANNOT redeem it for all gift cards on the website. It is only redeemable for a few select merchants, which is NOT obvious on the gift card itself.
10 May 2026
Unprompted review
Reply from Giftcards.com
Dear Paul,
We’re very sorry to hear about the frustration you experienced during checkout and appreciate you taking the time to share these details. We understand how discouraging it can be to encounter repeated payment errors without clear explanations, especially after trying multiple cards, and we apologize for the inconvenience this caused. We also appreciate your feedback regarding the One4All gift card limitations, as clarity around redemption options is important and something we continuously work to improve. We’d like to look into both the checkout issues and your concerns in more detail, but we’ll need to gather some information securely. Please check your email (including your spam or junk folder) for a message from noreply.notifications@trustpilot.com and reply directly so we can continue assisting you.
Warm regards,
Josh R.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 05/14/2026:**
Hello Paul, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Giftcards.com
Easy and convenient
Easy to find what I needed, easy checkout, fast delivery
10 May 2026
Unprompted review
Reply from Giftcards.com
Dear Erik,
We appreciate you taking the time to share your experience and are happy to hear that you found our site easy to navigate, checkout simple, and delivery fast. If there’s anything more we can help with or review, please check your email for a message from noreply.notifications@trustpilot.com and respond directly so we can gather your details.
Warm regards,
Josh R.
Giftcards.com
GiftCards.Com has unmatched customer…
GiftCards.Com has unmatched customer service and satisfaction ! They have been and continue to be a trusted business associate ! Dennis Thompson Sergeant First Class US Army ( Ret )
10 May 2026
Unprompted review
Reply from Giftcards.com
Dear Dennis,
We’re honored by your feedback and sincerely appreciate your trust in Giftcards.com, especially your recognition of our customer service. Thank you for your service as well—it truly means a great deal to us. Should you need any assistance or wish to share more details, please check for an email from noreply.notifications@trustpilot.com and respond so we can connect with you directly.
Warm regards,
Josh R.
Giftcards.com
Reply from Giftcards.com
Dear Alyssa,
Thank you for sharing your kind words about our service. We’re glad we could be a quick, easy, and secure solution when you needed to send a gift card in a pinch. If you have any additional feedback or need support, please check your inbox for an email from noreply.notifications@trustpilot.com and reply directly so we can assist further.
Warm regards,
Josh R.
Giftcards.com
This is my go to website
This is my go to website when I need a quick gift card or I want to see what discounts are out there for myself. No better site.
10 May 2026
Unprompted review
Reply from Giftcards.com
Dear Serg,
We truly appreciate you calling Giftcards.com your go-to site and are happy to hear you’ve had consistently positive experiences with our selection and discounts. Your feedback means a lot to us. If there’s anything you’d like us to review or follow up on, please look out for an email from noreply.notifications@trustpilot.com and respond there so we can gather your information and assist as needed.
Warm regards,
Josh R.
Giftcards.com
I like this site to purchase gift…
I like this site to purchase gift cards. It was easy to use and allowed to pay with Klarna and PayPal.
9 May 2026
Unprompted review
Reply from Giftcards.com
Hello,
Thank you for taking the time to share your experience with us. We're glad to hear that you found our site easy to use and appreciated the flexibility of paying with Klarna and PayPal. If there’s anything more you’d like to share or if you need assistance with a recent purchase, please check your email—including spam—for a message from noreply.notifications@trustpilot.com and reply directly so we can gather any additional details and assist further.
Warm regards,
Josh R.
Giftcards.com
Very user friendly site.
9 May 2026
Unprompted review
Reply from Giftcards.com
Hello Kathleen,
Thank you so much for taking the time to share your feedback and for the 5 star rating. We are happy to hear that you found our site very user friendly, as making the gift card experience simple and convenient is important to us. We truly appreciate your support and look forward to serving you again in the future.
Regards,
Maurice V.
Giftcards.com
First time using this service it was…
First time using this service it was quick and easy
9 May 2025
Unprompted review
Reply from Giftcards.com
Hello Michael,
Thank you for taking the time to share your experience with us. We are delighted to hear that your first time using Giftcards.com was quick and easy. Providing a smooth and convenient experience is always our goal, and we truly appreciate your 5-star review. We look forward to serving you again in the future.
Regards,
Maurice V.
Giftcards.com
User friendly
9 May 2026
Unprompted review
Reply from Giftcards.com
Hi there,
Thank you for taking the time to share your 5-star experience on Trustpilot. We are happy to hear that you found our platform user friendly, as creating an easy and smooth experience is very important to us. We truly appreciate your feedback and your support, and we look forward to assisting you again in the future.
Regards,
Maurice V.
Giftcards.com
This is a excellent way to send gift…
This is a excellent way to send gift cards fast to family and friends across the country for any occasion
9 May 2026
Unprompted review
Reply from Giftcards.com
Hello Monique,
Thank you so much for your 5-star review. We are thrilled to hear that Giftcards.com made it easy and fast for you to send gift cards to family and friends across the country. We truly appreciate you taking the time to share your experience, and we are glad we could help you celebrate any occasion with a convenient gifting solution. We look forward to serving you again soon.
Regards,
Maurice V.
Giftcards.com
Shipping and tracking are horrible
Shipping and tracking are horrible.
There is no one to talk to about your order.
No updates on order
9 May 2026
Unprompted review
Reply from Giftcards.com
Hello Diana,
We are sorry to hear about your experience and appreciate you sharing this feedback. We understand how frustrating it can be to have concerns about shipping, tracking updates, and communication regarding your order. To help us locate your order and assist further, please check your email for a message from noreply.notifications@trustpilot.com and reply with the requested information. Once received, our team will be happy to look into this for you and provide an update as quickly as possible.
Regards,
Maurice V.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 05/12/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcards.com
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