I'll clarify more on this review. I've had an pleasant experience with this company! Navigation is a huge thing for me so navigating their website finding a preferred virtual gift card without any... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quick registration, which was optional, so if you would prefer to continue as a guest, you can. Different types of gift cards with subtle features that can make a big difference. Never knew certain of... See more
Company replied
Gift card buying process is always quick and easy. Selections are great and you can even add a video and written greeting. My go to place for buying VISA gift cards online bc they can now be added to... See more
Company replied
Giftcards.com is a great alternative to regular gifts for others. The selection is vast, and it is easy to order them. They arrive quickly after ordering them. I would recommend them to anyone looking... See more
Company replied
Company details
Written by the company
Since 2002, Giftcards.com has been America's longest-running trusted online gift card destination, backed by over 16,000 verified reviews, the Gift Safe Pledge, and 450+ brands including Visa, Mastercard, One4all, all available for fast and secure delivery.
Contact info
6220 Stoneridge Mall Rd, 94588, Pleasanton, United States
- 8779443822
- customerservice@bhnetwork.com
- www.giftcards.com
3.4
Average
16K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worked like a charm to send a Visa gift…
Worked like a charm to send a Visa gift card. Easy to maneuver interface.
15 May 2026
Unprompted review
Reply from Giftcards.com
Hello Kathryn,
Thank you so much for your kind 5-star review! We’re thrilled to hear that your experience sending a Visa gift card was smooth and that you found our interface easy to use. Making the process simple and convenient for our customers is always our goal, so your feedback truly means a lot to us. We appreciate you choosing Giftcards.com and hope to be part of your future gifting moments!
Regards,
Maurice V.
Giftcards.com
Easy and secure!
15 May 2026
Unprompted review
Reply from Giftcards.com
Hello Garrett,
Thank you so much for your 5-star review! We’re thrilled to hear that you found your experience easy and secure, as providing a smooth and safe process is always our top priority. Your feedback means a lot to us, and we truly appreciate you taking the time to share it. We look forward to serving you again soon!
Regards,
Maurice V.
Giftcards.com
Easy and fast way to send a gift card..
15 May 2026
Unprompted review
Reply from Giftcards.com
Hello Tony,
Thank you so much for your 5-star review. We are thrilled to hear that you found the process easy and fast, as we strive to make sending gift cards as convenient and seamless as possible. We truly appreciate your support and look forward to helping you again in the future.
Regards,
Maurice V.
Giftcards.com
made it quick and easy
15 May 2026
Unprompted review
Reply from Giftcards.com
Hello Eian,
Thank you so much for your 5-star review! We're delighted to hear that your experience with Giftcards.com was quick and easy, as providing a smooth and convenient process is exactly what we aim for. We truly appreciate you taking the time to share your feedback, and we look forward to serving you again in the future!
Regards,
Maurice V.
Giftcards.com
Fast and easy
15 May 2026
Unprompted review
Reply from Giftcards.com
Hi Michelle,
Thank you so much for your 5-star review! We're delighted to hear that you found your experience fast and easy, as providing a smooth and convenient process is exactly what we aim for. We truly appreciate you taking the time to share your feedback and look forward to serving you again in the future!
Regards,
Maurice V.
Giftcards.com
Awesome,thanks easy to use
15 May 2026
Unprompted review
Reply from Giftcards.com
Hello Destiny,
Thank you so much for your 5-star review! We're thrilled to hear that you found our service easy to use and had an awesome experience. Your feedback means a lot to us, and we're glad we could make things simple and convenient for you. If you ever need assistance or have any questions in the future, we’re always here to help. Enjoy your gift card, and thanks again for choosing Giftcards.com!
Regards,
Maurice V.
Giftcards.com
Reply from Giftcards.com
Hello Francisco,
Thank you so much for your 5-star review! We’re thrilled to hear that your experience with Giftcards.com was quick and easy, as providing a smooth and convenient process is exactly what we strive for. We truly appreciate you taking the time to share your feedback, and we look forward to serving you again in the future!
Regards,
Maurice V.
Giftcards.com
Not sure what is happening to your…
Not sure what is happening to your website, but it took 5 tries with three stating the address was incorrect and two not accepting my credit card to get this transaction to work. Then your site for assistance was zero help, they told me that my Internet wasn't working (hello how was I communicating with them?????
14 May 2026
Unprompted review
Reply from Giftcards.com
Hi Gwen,
Thank you for sharing your experience with us, and we’re truly sorry for the frustration you encountered while trying to complete your transaction and when seeking assistance. We understand how disappointing it must have been to face repeated address and payment issues, as well as not receiving the support you expected. We would like the opportunity to look into this further and make things right, so please check your email for a message from noreply.notifications@trustpilot.com where we’ve requested additional details to assist you further.
Regards,
Maurice V.
Giftcards.com
Reply from Giftcards.com
Dear Micaela,
Thank you for your kind review! We’re thrilled to hear that your experience was fast, easy, and seamless from purchase to delivery. Providing a smooth and efficient process is something we strive for, and your feedback lets us know we’re on the right track.
Warm regards,
Josh R.
Giftcards.com
Everything was easy to complete and the…
Everything was easy to complete and the little cards are really cute :)
14 May 2026
Unprompted review
Reply from Giftcards.com
Dear Debra,
Thank you for your wonderful feedback! We’re so glad to hear that everything was easy to complete and that you loved the little cards—we think they’re pretty cute too! It means a lot to know you had such a positive experience, and we truly appreciate your support.
Warm regards,
Josh R.
Giftcards.com
Reply from Giftcards.com
Hello,
Thank you for taking the time to leave us a 5-star review—we’re thrilled to hear that everything has been “so far so good”! It’s great to know your experience with Giftcards.com has started off positively, and we’re committed to keeping it that way every step of the journey. If there’s ever anything we can assist you with or improve on, please don’t hesitate to reach out. We truly appreciate your support and look forward to continuing to serve you!
Warm regards,
Josh R.
Giftcards.com
more promo codes with longer durations
the site is awsome but your guys promo codes never work or aren't up long enough.
13 May 2026
Unprompted review
Reply from Giftcards.com
Hello,
Thank you so much for your kind review and for highlighting that you find our site awesome—we truly appreciate your support! We’re sorry to hear about your experience with promo codes not working or expiring too quickly, and we completely understand how that can be frustrating. Your feedback is very helpful, and we’ll be sure to share it with our team as we continue working to improve how we communicate and manage our promotions. We’re glad you’re enjoying the overall experience, and we hope to make it even better for you moving forward!
Warm regards,
Josh R.
Giftcards.com
I used chatgpt to get here and it…
I used chatgpt to get here and it worked just like he said and omg it was great! Good service
13 May 2026
Unprompted review
Reply from Giftcards.com
Hello Christopher,
Thank you so much for your kind words and 5-star review! We’re thrilled to hear that your experience was smooth and that everything worked exactly as expected. It’s great to know our service met your expectations and made a positive impression. We truly appreciate you taking the time to share your feedback, and we look forward to assisting you again in the future!
Regards,
Maurice V.
Giftcards.com
Would absolutely recommend
Would absolutely recommend! Fast and reliable
13 May 2026
Unprompted review
Reply from Giftcards.com
Hello Missi,
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you found our service fast and reliable, and your recommendation truly means a lot to us. Our team works hard to provide a smooth and dependable experience for every customer, and we’re glad we could deliver that for you. We look forward to serving you again in the future!
Regards,
Maurice V.
Giftcards.com
Reply from Giftcards.com
Hi there,
Thank you for your feedback. We appreciate you taking the time to share your experience with purchasing a gift card online. We would like to learn more about your experience so we can better assist you. Please check your email for a message from noreply.notifications@trustpilot.com, as it contains a secure link for you to provide additional details. We look forward to assisting you further.
Regards,
Maurice V.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 05/19/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you.
Maurice V.
Giftcards.com
Purchased several times and…
Purchased several times and Everything's good. Just the purchase review time is a little bit longer.
12 May 2026
Unprompted review
Reply from Giftcards.com
Hello Guang,
Thank you so much for your continued support and for taking the time to share your experience! We’re thrilled to hear that you’ve had consistently positive purchases with us. We also appreciate your feedback regarding the purchase review time, as insights like this help us improve and provide a smoother, faster experience for our customers. Your loyalty means a lot to us, and we look forward to serving you again soon!
Regards,
Maurice V.
Giftcards.com
It was easy I like that it could be…
It was easy I like that it could be shipped to me the only thing don't give me a date for delivery.
11 May 2026
Unprompted review
Reply from Giftcards.com
Dear Ruth,
We’re glad to hear you found the ordering process easy and appreciated the option to have your gift card shipped to you. Thank you as well for your feedback regarding delivery dates—we understand how helpful that information can be and appreciate you sharing your experience with us.
Warm regards,
Josh R.
Giftcards.com
The process was seamless and quick!
12 May 2026
Unprompted review
Reply from Giftcards.com
Dear Steve,
We really appreciate your 5-star review! It’s wonderful to hear that you found the process seamless and quick, as we strive to make gifting easy and convenient from start to finish. Thank you for choosing Giftcards.com and for sharing your positive experience.
Warm regards,
Josh R.
Giftcards.com
Awesome Gift option
It add so much when you send a personalised gift card
11 May 2026
Unprompted review
Reply from Giftcards.com
Dear David,
Thank you so much for your kind feedback! We’re delighted to hear that the personalized gift card added an extra special touch to your gift. Creating meaningful and memorable gifting moments is exactly what we aim for, and we truly appreciate you taking the time to share your experience with us.
Warm regards,
Josh R.
Giftcards.com
Reply from Giftcards.com
Dear Mary,
Thanks for sharing your experience! We’re glad you found the process easy and secure—providing a simple and safe way to send gifts is exactly what we strive for. We appreciate your 5‑star review and your support.
Warm regards,
Josh R.
Giftcards.com
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