Jean Mercure was our lead and he done an absolutely FANTASTIC job! Made everyone comfortable but well informed! Incredible teacher and patient with those that may have struggled. If I could, I'd tak... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was dreading completing my DS top up course as a classroom environment is very much out of my comfort zone. There was also a venue and instructor change which added extra anxiety. On arriving at... See more
Company replied
A stupendous thank you to George Gibbs our instructor for a fabulous training experience. George was immensely knowledgeable, patient, imformative and professional. He is a huge asset to the... See more
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I had a great experience. The course was for 6 days. On the first 4 days we learnt a lot about the course enthusiastically and effectively by our amazing instructor Ben Mccarthy. On the fifth day we d... See more
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Company details
Written by the company
Get Licensed is the UK's most-reviewed SIA training provider, rated 4.8 out of 5 from over 35,000 verified Trustpilot reviews. Since 2007, we've helped more than 450,000 people get trained, licensed, and working in the security industry. We run SIA courses at 85+ training centres across the UK, including London, Manchester, Birmingham, Leeds, Edinburgh, and Cardiff, covering Door Supervisor, Security Guard, CCTV Operator, and Close Protection qualifications. Our learners achieve a 95% first-time pass rate. That's not an accident. Our instructors are consistently the most praised part of the Get Licensed experience: real industry professionals who are rated five stars by name, review after review, for making training practical, clear, and genuinely engaging. Every course comes with free eLearning materials and mock exams to help you prepare before you arrive. Our Training Guarantee means free unlimited exam retakes, a price match promise, and a full refund if your course doesn't meet SIA compliance standards. After training, our GuardPass app connects you directly with security employers hiring across the UK, so you're not just licensed, you're working.
Why Learners Choose Get Licensed
Written by the company
- From training to your first job
- Get Licensed doesn't stop at your SIA licence. Our GuardPass app connects you directly with security employers hiring near you, so you go from training to earning, faster.
Contact info
North Studios, The Ridgeway, Millbrook Park, NW7 1RP, LONDON, United Kingdom
- +441472730150
- we.care@get-licensed.co.uk
- www.get-licensed.co.uk
Get free, unlimited retakes
4.8
Excellent
36K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fletch was a great trainer
Fletch was a great trainer. Made it really fun and easy to learn and understand
9 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for your wonderful feedback! We're delighted to hear that Fletch made your training both enjoyable and easy to follow.
Our trainers take great pride in creating engaging learning experiences, so your kind words will really make his day. We wish you all the best in your security career!
The Get Licensed Team
Experience was excellent and amazing
Experience was excellent and amazing
I enjoyed every moment.
9 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your experience with us! We're absolutely delighted to hear that you enjoyed your training.
It's wonderful feedback like yours that motivates our team to continue delivering excellent service. We wish you all the best in your security career!
The Get Licensed Team
Excellent
Excellent, excellent, excellent. Ben Mccarthy was just excellent. He has the passion for the training and experience as security industry.
5 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for your wonderful review! We're absolutely delighted to hear that you had such a positive experience with us.
Ben is indeed a fantastic trainer, and his passion for the security industry really does shine through in every session. We're so pleased that his experience and enthusiasm made a real difference to your training.
We wish you all the best in your security career!
The Get Licensed Team
Very educational
Very educational, the instructor was very knowledgeable and motivating.
5 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for your wonderful feedback! We're delighted to hear that you found the course educational and that our instructor made such a positive impression on you.
It's great to know that the knowledge and motivation provided will help support you in your security career. We wish you every success going forward!
The Get Licensed Team
The professional way to teach!The…
The professional way to teach!The positive attitude and friendly .
31 August 2026
Unprompted review
Reply from Get Licensed
Thank you so much for your kind words! We're delighted to hear that you appreciated our teaching approach and found our team friendly and positive.
Creating a welcoming and professional learning environment is really important to us, so it's wonderful to know this came through during your course. We wish you all the best in your security career!
The Get Licensed Team
Amy very good instructor.
5 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for your wonderful feedback! We're delighted to hear that Amy provided you with such a positive training experience.
We're proud of our instructors and their dedication to delivering high-quality courses, so it's fantastic to know this shone through for you.
We wish you all the best in your security career!
The Get Licensed Team
I have enjoyed the interactive and…
I have enjoyed the interactive and practical elements of the course, and found the pre-attendance online courses sufficiently detailed and enlightening. The trainers are obviously well-equipped to deliver the course. And I have completed the training feeling fulfilled, happy and confident.
7 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your wonderful feedback! We're absolutely delighted to hear that you found both the online and practical elements of the course valuable and that our trainers made such a positive impact on your learning experience.
It's fantastic to know you've completed the training feeling confident and fulfilled – that's exactly what we aim to achieve for every learner. Your kind words mean the world to our team and will be shared with the trainers who worked with you.
We wish you all the best in your security career!
The Get Licensed Team
Reply from Get Licensed
Thank you for sharing your feedback, and we are sorry to hear that your experience did not meet your expectations.
We have already reached out to you via email to better understand what went wrong, and we would really appreciate it if you could please respond to that email with as much detail as possible. This will allow us to investigate the matter thoroughly and work towards a resolution for you.
We look forward to hearing from you.
The Get Licensed Team
As always outstanding trainer Johnny…
As always outstanding trainer Johnny and extremely helpful very experienced, this why get licenced is used time time again.
6 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for your wonderful feedback! We're delighted to hear that Johnny provided you with such an outstanding training experience once again.
It's fantastic to know that his expertise and helpfulness keep you coming back to us. We really appreciate your continued trust in Get Licensed, and we'll be sure to pass on your kind words to Johnny.
We wish you all the best in your security career!
The Get Licensed Team
Tolga is an excellent instructor
Tolga is an excellent instructor, he will leave you over prepared, very engaging and fun course I’ve done 2 courses with him and passed with flying colours. He’s recommended with a gold stamp!!!!
2 September 2026
Unprompted review
Reply from Get Licensed
What a wonderful review – thank you so much for taking the time to share your experience! We're absolutely delighted to hear that you found the training so engaging and that you passed both courses with flying colours.
Tolga is indeed an exceptional instructor, and we're thrilled that his teaching style left you feeling thoroughly prepared and confident. Your "gold stamp" recommendation means the world to us and to him!
We wish you all the best in your security career!
The Get Licensed Team
A stupendous thank you to George Gibbs…
A stupendous thank you to George Gibbs our instructor for a fabulous training experience.
George was immensely knowledgeable, patient, imformative and professional.
He is a huge asset to the training team at Get Licensed and I wish him all the luck and best in his future career anywhere he choses within the training community.
Thank you George for getting me through the course. And may your star be ever ascending.
6 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for this wonderful feedback! We're absolutely delighted to hear that George provided you with such a fabulous training experience.
George is indeed a valued member of our training team, and we're thrilled that his knowledge, patience, and professionalism made such a positive impact on your course. We'll be sure to pass on your kind words to him – feedback like this truly means the world to our instructors.
We wish you all the best in your security career!
The Get Licensed Team
Very happy with the course i attended…
Very happy with the course i attended on the 5th and 6th of September. Muhammad Amzi the instructor is an asset to your company. He was very clear, helpful, friendly, covered everything and really knows his stuff. Everything he teaches you he has a way of making it stick in your head. Had some good instructors over the years, but Muhammad is a new level of instructor! Top bloke
5 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share such wonderful feedback about your course experience! It's absolutely brilliant to hear that Muhammad delivered such an outstanding training session for you.
We're incredibly proud to have Muhammad as part of our training team, and your comments about his teaching style and ability to make the content memorable really highlight why he's so valued. We'll be sure to pass on your kind words to him – feedback like this means the world to our instructors.
We wish you all the best in your security career!
The Get Licensed Team
Went smoothly and both trainers were…
Went smoothly and both trainers were really good . It was a fun session
6 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for your lovely feedback! We're delighted to hear that your training went smoothly and that you enjoyed the session.
Our trainers work hard to make the courses both informative and engaging, so it's wonderful to know they made it a fun experience for you. We wish you all the best in your security career!
The Get Licensed Team
I love the training and the instructor…
I love the training and the instructor made it simpler to understand
6 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to leave us such wonderful feedback! We're delighted to hear that you found the training valuable and that our instructor was able to make everything clear and easy to understand.
We wish you all the best in your security career!
The Get Licensed Team
The consistency of teaching ability…
The consistency of teaching ability with more care for the trainees
6 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear that you found our teaching consistently high quality and felt well cared for throughout your training.
Our trainers are passionate about delivering excellent education whilst ensuring every trainee feels supported, so your feedback truly means a lot to the entire team.
We wish you all the best in your security career!
The Get Licensed Team
It was an amazing experience with…
It was an amazing experience with George.
4 September 2026
Unprompted review
Reply from Get Licensed
We're absolutely delighted to hear you had such an amazing experience with George! Our team works hard to ensure every learner receives excellent support, and it's wonderful to know George made such a positive impression.
Thank you for taking the time to share your feedback – we really appreciate it!
The Get Licensed Team
Coventry quality hotel
I had Gary bemowski and George training me both trainers where lovely and easy ongoing when help was needed.
I enjoyed helping Gary carry his bags to his car knowing he had a few ongoing health issues help becomes two ways which was nice and had a little chat.
I would like to thank Gary and George for helping me pass and getting me through another 3 years in the industry 💪 so a big thanks and I’ll buy you both a pint if I bump into you around the area 🤝😂
6 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your experience! It's wonderful to hear that Gary and George made your training both informative and enjoyable – we're lucky to have such dedicated trainers on our team.
Your kindness in helping Gary and taking the time for a chat really embodies the community spirit we value in the security industry. We're delighted you passed and are set for another three years in the field!
We wish you all the best in your security career, and we're sure Gary and George will hold you to that pint if your paths cross again!
The Get Licensed Team
If strongbow made trainers - George would be head coach
From nervously signing up for a virtual course right up to walking into my exam full of doubts honestly, I almost bailed 😅 Huge thank you to George for bringing the passion, the jokes, and exactly the right amount of good vibes 🙌 Great sense of humour turned my nerves into confidence and made me feel so supported through the whole practical exam! You’re a legend, thank you so much! ✨
6 September 2026
Unprompted review
Reply from Get Licensed
What a fantastic result! We're absolutely thrilled to hear how George helped turn those nerves into confidence and got you through to exam success.
He really does have a gift for putting people at ease whilst delivering excellent training, and we'll make sure he sees your kind words. It sounds like you smashed it, so congratulations on passing!
We wish you all the best in your security career!
The Get Licensed Team
I would highly recommend George Gibbs
I would highly recommend George Gibbs, our CCTV tutor. He was an excellent teacher who was knowledgeable, patient, professional, and very supportive throughout the course.
George explained the topics clearly and made sure the whole class understood the lessons. He was always happy to answer questions and share his practical knowledge and experience, which made the learning experience enjoyable and engaging.
Thank you, George, for your dedication and for making the CCTV course such a great experience for the whole class. We truly appreciate your hard work and support. Highly recommended!
5 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to leave such a wonderful review! We're absolutely delighted to hear that you had such a positive experience on your CCTV course.
George is indeed a fantastic tutor, and your feedback about his knowledge, patience, and ability to make the content engaging really means a lot to us. It's brilliant to know that his practical experience and supportive teaching style made such a difference to you and your classmates.
We wish you all the best in your security career!
The Get Licensed Team
CCTV Course
I thoroughly enjoyed the CCTV course. George Gibbs is an amazing teacher with excellent knowledge and very effective teaching methods. He made the course both fun and informative, explaining everything clearly and making sure everyone understood the content. I would highly recommend George and this course to anyone looking to gain their CCTV qualification.
4 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to leave such a wonderful review! We're absolutely delighted to hear that you enjoyed the CCTV course and found it both engaging and informative.
George is indeed a fantastic instructor, and we're thrilled that his teaching style and expertise made such a positive impact on your learning experience. We'll be sure to pass on your kind words to him – feedback like this really does mean the world to our team.
We wish you all the best in your security career!
The Get Licensed Team
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