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Get Licensed Reviews 

36,138
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 4,380 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the instructors for being exceptionally knowledgeable, patient, and engaging, successfully creating a welcoming and supportive learning environment. Reviewers highlight that the lesson plans are very well structured, ensuring that complex security concepts remain easy to grasp and apply. Some reviewers were not happy with the demanding schedule, mentioning that the daily timing felt excessive and intensely exhausting. A few participants also noted feeling rushed during practical modules, explaining there was limited time to practice before facing assessments. Consumers occasionally reported struggling to keep up with the fast pace towards the conclusion of the training program.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising instructors for being knowledgeable, patient, and... See more

User experience

Customers consistently report satisfaction with the overall user experience during their training courses.... See more

Service

Clients share positive opinions on service, highlighting well-organised courses and helpful instructors who... See more

Instructions

Customers consistently note positive experiences with instructions, highlighting that they are clear, simple... See more

Customer service

People report positive experiences with customer service, expressing appreciation for the supportive staff.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jean Mercure was our lead and he done an absolutely FANTASTIC job! Made everyone comfortable but well informed! Incredible teacher and patient with those that may have struggled. If I could, I'd tak... See more

Company replied

Rated 5 out of 5 stars

I was dreading completing my DS top up course as a classroom environment is very much out of my comfort zone. There was also a venue and instructor change which added extra anxiety. On arriving at... See more

Company replied

Rated 5 out of 5 stars

A stupendous thank you to George Gibbs our instructor for a fabulous training experience. George was immensely knowledgeable, patient, imformative and professional. He is a huge asset to the... See more

Company replied

Rated 5 out of 5 stars

I had a great experience. The course was for 6 days. On the first 4 days we learnt a lot about the course enthusiastically and effectively by our amazing instructor Ben Mccarthy. On the fifth day we d... See more

Company replied


Company details

  1. Education Center
  2. Career and Education Provider
  3. Online Marketplace
  4. Security Service
  5. Vocational School

Written by the company

Get Licensed is the UK's most-reviewed SIA training provider, rated 4.8 out of 5 from over 35,000 verified Trustpilot reviews. Since 2007, we've helped more than 450,000 people get trained, licensed, and working in the security industry. We run SIA courses at 85+ training centres across the UK, including London, Manchester, Birmingham, Leeds, Edinburgh, and Cardiff, covering Door Supervisor, Security Guard, CCTV Operator, and Close Protection qualifications. Our learners achieve a 95% first-time pass rate. That's not an accident. Our instructors are consistently the most praised part of the Get Licensed experience: real industry professionals who are rated five stars by name, review after review, for making training practical, clear, and genuinely engaging. Every course comes with free eLearning materials and mock exams to help you prepare before you arrive. Our Training Guarantee means free unlimited exam retakes, a price match promise, and a full refund if your course doesn't meet SIA compliance standards. After training, our GuardPass app connects you directly with security employers hiring across the UK, so you're not just licensed, you're working.

Why Learners Choose Get Licensed

Written by the company

From training to your first job
Get Licensed doesn't stop at your SIA licence. Our GuardPass app connects you directly with security employers hiring near you, so you go from training to earning, faster.

Contact info

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4.8

Excellent

TrustScore 5 out of 5

36K reviews

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Replied to 94% of negative reviews

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4.8

All reviews

(36,138)

4,314 reviews in the last 12 months

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Rated 5 out of 5 stars

Great training really enjoyed the course

Great training really enjoyed the course

11 September 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your experience! We're delighted to hear that you enjoyed the course and found the training valuable.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

The training experience was great

The training experience was great. Learned alot from trainer about every little detail of security sector

11 September 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for your wonderful feedback! We're delighted to hear that you had such a positive training experience with us.

It's brilliant to know that our trainer was able to provide you with comprehensive knowledge about the security sector. We wish you every success in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

The trainer (Simon) was very…

The trainer (Simon) was very knowledgeable, i learnt alot of modules relating to security. Also good to include the handcuff license also. Its now made me more confident about the role ahead. Looking forward to doing more courses.

11 September 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your experience! We're delighted to hear that Simon's knowledge and expertise helped boost your confidence as you prepare for your security career.

It's wonderful that you found the handcuff licence inclusion valuable and that you're keen to continue your professional development with us. We look forward to supporting you with future courses!

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

My experience with get licensed has…

My experience with get licensed has been great, I have learnt new things that I didn’t know before thanks to Amy Tarling my teacher who is great at her job. Everyone in this building is lovely and kind and I would definitely recommend this course to friends and family.

8 September 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your wonderful experience! We're delighted to hear that you've gained valuable new knowledge and skills from the course.

Amy and the entire team work hard to create a welcoming and supportive learning environment, so it's fantastic to know this shone through during your time with us. Your recommendation to friends and family means the world to us.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Real positive class and learned very…

Real positive class and learned very easily to know about the role of the security

11 September 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for your wonderful feedback! We're delighted to hear that you found the class such a positive experience and that the training helped you understand the security role clearly.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

A very professional and thorough…

A very professional and thorough course. My trainer, Simon Leith, was extremely knowledgeable about the security industry was able to answer our queries along with keeping the course fresh and interesting. If you are planning to get your SIA license I would recommend using Get Licensed

7 September 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your experience! We're delighted to hear that the course met your expectations and that you found it both professional and thorough.

Simon is indeed a fantastic trainer, and we're pleased his knowledge and engaging delivery style made such a positive impression on you. Your recommendation means the world to us, and we wish you every success as you begin your career in the security industry.

The Get Licensed Team

Rated 5 out of 5 stars

Door supervision in private security industry

Classes with our instructor, Amy Tarling was a remarkable and unforgettable experience.

8 September 2026
Unprompted review
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Reply from Get Licensed

We're absolutely delighted to hear that Amy made such a positive impression on you! She's a fantastic instructor and we're fortunate to have her as part of our team.

Thank you for taking the time to share your experience with us. We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

My experience learning

My experience learning, really taught me a lot. These lessons was more than just being taught. I was a life experience I’ll never forget. Big thank you to Amy my instructor/teacher. Lessons was knowledge and not only that. I love that Amy was open about her personal life experiences that had relevance to the topic. If I had to be taught again I’d request Amy everytime.

11 September 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share such wonderful feedback about your training experience with us!

We're absolutely delighted to hear that the course was so impactful for you and that Amy made such a positive impression. She truly goes above and beyond to make the learning experience meaningful and relatable, and we'll be sure to pass on your kind words to her.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Simon was a brilliant coach

Simon was a brilliant coach. Got us all well and ready through the whole experience. Would definitely recommend!

11 September 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for your wonderful feedback! We're absolutely delighted to hear that Simon provided such brilliant coaching and got you well prepared throughout your course.

It's fantastic to know you'd recommend us, and we're confident the knowledge and skills you've gained will serve you brilliantly in your security career. We wish you every success going forward!

The Get Licensed Team

Rated 5 out of 5 stars

Amy was amazing!!

I was trained by Amy, when I came I expected more like mock test practise, basic knowledge, but the course itself is based on going through every chapter together, providing examples, and real life scenarios. Amy was amazing, giving examples, tips that I’ll definitely remember and use not only as a door supervisor but in every day life as well. Great experience and knowledge!

11 September 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for this wonderful feedback! We're absolutely delighted to hear that the training exceeded your expectations and that Amy's teaching style really resonated with you.

It's fantastic to know that the real-life scenarios and practical examples will stay with you both in your door supervisor role and beyond. Amy will be thrilled to read your kind words about her training approach.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Excellent experience

Excellent experience. I got taught everything I need to. They taught me very well meaning they were nice and effective. The trainer that taught me was Amy Tarling. She’s very nice and supported me in every way she can. She answered every question I had and I wasn’t afraid to ask as she made me feel comfortable. I recommend her to all.

8 September 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your wonderful feedback! It's brilliant to hear that you had such a positive learning experience with us.

We're delighted that Amy provided you with such excellent support and created a comfortable environment where you felt confident to ask questions. That's exactly the kind of training experience we strive to deliver, and we'll be sure to pass on your kind words to her.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Simon Leith elite coach

11 September 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to leave us this wonderful 5-star review! We're absolutely delighted to hear that Simon provided you with such excellent training.

We'll be sure to pass on your kind words to him – feedback like this really makes a difference to our team. We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Amazing course Paul was the trainer for…

Amazing course Paul was the trainer for this course and got me through really professional and patient throughout really life changing great team and Shaun another trainer came in on the Friday such a great guy and also professional I will really miss these 6 days thankyou Paul and Shaun for a great experience

11 September 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your wonderful experience! It's brilliant to hear that Paul and Shaun made such a positive impact during your course – we'll be sure to pass on your kind words to them both.

We're delighted that you found the training professional and life-changing. Comments like yours remind us why we're so passionate about what we do.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Get licensed Door supervisor - Amy Tarling

Amy Tarling trained me for the week. Overall the teaching and experience was great. A lot of information was gained alongside Amy had a lot a humour.

8 September 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your experience! We're delighted to hear that you had such a positive week of training and that you gained valuable knowledge.

It's wonderful to know that the sessions were both informative and enjoyable – we believe that a bit of humour makes the learning experience all the better! We wish you every success in your security career.

The Get Licensed Team

Rated 5 out of 5 stars

Mr Paul has been really awesome all…

Mr Paul has been really awesome all week and he had doing and saying wrod the actual acceptance way, "firm but fair😇" and my Shaun took some time with us on how to de escalate conflicts, Really amazing experience and people

11 September 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your experience! It's wonderful to hear that Paul and Shaun made such a positive impact during your training week.

We're particularly pleased that the conflict de-escalation techniques resonated with you – these skills are so valuable in the security industry. Paul's "firm but fair" approach really does bring out the best in our learners!

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

During the SIA DS course its been a…

During the SIA DS course its been a great week had no issues and explained it all step by step as our instructor Paul was firm but fair and a great instructor and thanks to Shaun for helping out with the practicals. #emperorpaul

11 September 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for this wonderful feedback! We're absolutely delighted to hear you had such a positive experience during your SIA Door Supervision course.

It's fantastic that the step-by-step approach worked well for you, and we'll be sure to pass on your kind words to both Paul and Shaun. They'll be thrilled to know their teaching style and support made such a difference to your learning.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

The Door Supervisor Training Cardiff…

The Door Supervisor Training Cardiff today with Paul and Shaun was excellent and brilliant. I recommend to all guys wants to do aswell DS.

10 September 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for your wonderful feedback! We're absolutely delighted to hear that Paul and Shaun delivered such an excellent training experience for you in Cardiff.

We really appreciate you taking the time to recommend us to others looking to start their door supervisor career. Your support means the world to us!

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

An amazing course

Whole week was amazing big thanks to Paul and Shaun for being extremely patient but also furrmm but fair #emperorpaul really would recommend it to everyone

11 September 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for your wonderful review and for taking the time to share your experience!

We're delighted to hear that Paul and Shaun made such a positive impact during your training week. Their ability to balance patience with firmness is exactly what makes for excellent instructors, and we'll be sure to pass on your kind words to them both.

We really appreciate your recommendation and wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Paul and Shaun, great teachers

Paul and Shaun made the experience engaging, I enjoyed the course as well as learnt from it. Will recommend

11 September 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for your wonderful feedback! We're delighted to hear that Paul and Shaun made your course both engaging and enjoyable whilst ensuring you gained valuable knowledge.

It's fantastic that you had such a positive experience with us, and we really appreciate you recommending Get Licensed to others. We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Thoroughly enjoyed the course

Thoroughly enjoyed the course. Paul the trainer was amazing and gave enthusiastic training and provided all the help needed to get through. Would highly recommend

7 September 2026
Unprompted review
Get Licensed logo

Reply from Get Licensed

Thank you so much for taking the time to share your experience! We're absolutely delighted to hear that you thoroughly enjoyed the course and found the training so valuable.

Paul is indeed a fantastic trainer, and we're thrilled that his enthusiasm and support helped you succeed. We'll make sure to pass on your kind words to him – feedback like this really means the world to our team.

We wish you all the best in your security career!

The Get Licensed Team

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