Jean Mercure was our lead and he done an absolutely FANTASTIC job! Made everyone comfortable but well informed! Incredible teacher and patient with those that may have struggled. If I could, I'd tak... See more
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Review summary
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Reviews shaping this summary
I was dreading completing my DS top up course as a classroom environment is very much out of my comfort zone. There was also a venue and instructor change which added extra anxiety. On arriving at... See more
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A stupendous thank you to George Gibbs our instructor for a fabulous training experience. George was immensely knowledgeable, patient, imformative and professional. He is a huge asset to the... See more
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I had a great experience. The course was for 6 days. On the first 4 days we learnt a lot about the course enthusiastically and effectively by our amazing instructor Ben Mccarthy. On the fifth day we d... See more
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Company details
Written by the company
Get Licensed is the UK's most-reviewed SIA training provider, rated 4.8 out of 5 from over 35,000 verified Trustpilot reviews. Since 2007, we've helped more than 450,000 people get trained, licensed, and working in the security industry. We run SIA courses at 85+ training centres across the UK, including London, Manchester, Birmingham, Leeds, Edinburgh, and Cardiff, covering Door Supervisor, Security Guard, CCTV Operator, and Close Protection qualifications. Our learners achieve a 95% first-time pass rate. That's not an accident. Our instructors are consistently the most praised part of the Get Licensed experience: real industry professionals who are rated five stars by name, review after review, for making training practical, clear, and genuinely engaging. Every course comes with free eLearning materials and mock exams to help you prepare before you arrive. Our Training Guarantee means free unlimited exam retakes, a price match promise, and a full refund if your course doesn't meet SIA compliance standards. After training, our GuardPass app connects you directly with security employers hiring across the UK, so you're not just licensed, you're working.
Why Learners Choose Get Licensed
Written by the company
- From training to your first job
- Get Licensed doesn't stop at your SIA licence. Our GuardPass app connects you directly with security employers hiring near you, so you go from training to earning, faster.
Contact info
North Studios, The Ridgeway, Millbrook Park, NW7 1RP, LONDON, United Kingdom
- +441472730150
- we.care@get-licensed.co.uk
- www.get-licensed.co.uk
Get free, unlimited retakes
4.8
Excellent
36K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
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We want more females to join this course.
It was a wonderful experience working with Gavin Shiels & Shaun Ogden.
1 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for your lovely feedback! We're delighted to hear you had such a wonderful experience with our team.
Gavin and Shaun are fantastic members of our staff, and we'll be sure to pass on your kind words to them. We really appreciate you taking the time to share your positive experience.
We wish you all the best in your security career!
The Get Licensed Team
Amazon course
Amazing course, huge thank you to Muhammad Azmi A+++++
12 September 2026
Unprompted review
Reply from Get Licensed
We're absolutely delighted to hear you had such a positive experience with us! Muhammad Azmi is indeed a fantastic trainer, and we'll make sure to pass on your kind words to him.
Thank you for taking the time to leave this wonderful review, and we wish you all the best in your security career!
The Get Licensed Team
Excellent course & trainer.
Excellent course & trainer.
Trainer is Muhammad Azmi
12 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for your wonderful feedback! We're delighted to hear that you had such a positive experience with the course and that Muhammad Azmi provided excellent training.
We're proud of our trainers and it's fantastic to know he made such a great impression. We wish you all the best in your security career!
The Get Licensed Team
Amazing course
Amazing course, everything was demonstrated and explained really well. I recommend people that are interested to definitely take this course
12 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for your wonderful review and recommendation! We're absolutely delighted to hear that the demonstrations and explanations helped make everything clear for you.
It's fantastic feedback like yours that really motivates our team to keep delivering quality training. We're thrilled you found the course so valuable, and we truly appreciate you encouraging others to join us.
We wish you all the best in your security career!
The Get Licensed Team
Really Happy
It was a very beautiful, interesting and very professional experience from the part of the instructor (Gavin) I am really happy, apart from what we were taught, I’m leaving here with a beautiful smile, everything was perfect!
8 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your wonderful experience! We're absolutely delighted to hear that Gavin made such a positive impression and that you enjoyed the course so much.
It's feedback like yours that reminds us why we love what we do. We're thrilled that you're leaving with a smile and feeling confident about your training.
We wish you all the best in your security career!
The Get Licensed Team
Best instructor i've ever experienced…
Best instructor i've ever experienced amazing team work
Really got involved in the activities
Was straight forward didn't leave anyone out took all are needs into consideration 👌
Couldn't imagine the course going any better.
My main instructor: Gavin Shiels
Assessor: Shaun Ogden
12 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for this wonderful feedback! We're absolutely delighted to hear that Gavin and Shaun made your training experience so positive and inclusive.
It's fantastic to know that the team approach and hands-on activities really worked well for you. We'll be sure to pass on your kind words to both Gavin and Shaun – they'll be thrilled to hear how much of a difference they made.
We wish you all the best in your security career!
The Get Licensed Team
Gavin is a great instructor
Gavin is a great instructor. He makes sure you understand what he taught before moving on. Shaun is a also a great assessor. He explains instructions well
12 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for your wonderful feedback! It's brilliant to hear that both Gavin and Shaun provided you with such a positive learning experience.
We pride ourselves on having instructors and assessors who are truly dedicated to ensuring every student fully grasps the material, so your comments mean a great deal to us and to them personally.
We wish you all the best in your security career!
The Get Licensed Team
Gavin shiels was my instructor and I…
Gavin shiels was my instructor and I could not speak more positively about his teaching techniques and his course structure.
Shaun Ogden was also amazing
Both so friendly and easy to ask for help from
8 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your wonderful feedback! It's brilliant to hear that both Gavin and Shaun made such a positive impression on you during your training.
We're incredibly proud of our instructors and their commitment to creating a supportive learning environment where students feel comfortable asking questions. Your kind words about their teaching techniques and approachable nature will mean a great deal to them both.
We wish you all the best in your security career!
The Get Licensed Team
This instructor is great 😃 👍
This instructor is great 😃 👍
Gavin Sheils
Very helpful, more than a course book. Couldn't imagine anyone doing better.
8 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for your wonderful feedback! It's brilliant to hear that your instructor made such a positive impact on your learning experience.
We're delighted that the training went beyond just the course material and provided you with real value. Your kind words mean a great deal to us and we'll be sure to pass them on.
We wish you all the best in your security career!
The Get Licensed Team
Gary shields and Shaun Ogden were the…
Gary shields and Shaun Ogden were the best instructors I’ve come across I have done my SIA License before and nobody comes close to their profession. Glad it was them who taught me and I’m really satisfied with the course and both the instructors.
12 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to leave such wonderful feedback! We're absolutely delighted to hear that Gary and Shaun made such a positive impression on you, especially given your previous experience with SIA training.
We'll be sure to pass on your kind words to them both – they'll be thrilled to know they provided you with such a professional and satisfying learning experience.
We wish you all the best in your security career!
The Get Licensed Team
Gavin and Shaun are amazing tutors and…
Gavin and Shaun are amazing tutors and really knowledgeable
12 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for your wonderful feedback! We're delighted to hear that Gavin and Shaun made such a positive impression with their knowledge and teaching.
Our tutors are truly passionate about delivering quality training, and it's great to know their expertise shone through during your course. We wish you all the best in your security career!
The Get Licensed Team
Great instructor and course
Dante Rae made the whole experience of the Door Supervisor course great, was accommodating when needed, explained concepts and practicals well, and had real-world, practical experience he could draw from. Classroom environment was never disparaging or discouraging, and students were always treated fairly, and with professionalism.
7 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your wonderful experience! We're absolutely delighted to hear that the Door Supervisor course exceeded your expectations and that the classroom environment was so positive and professional.
It's fantastic to know that the real-world expertise and clear explanations made such a difference to your learning. We take great pride in ensuring every student feels supported and respected throughout their training journey.
We wish you all the best in your security career!
The Get Licensed Team
Door supervisor course in Birmingham
Did in person course with Dante Rae in Birmingham and it was great. He made the whole learning experience interesting and with real life examples and hands on. Learned alot and highly recommend the course.
11 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your experience! We're delighted to hear that Dante made the course both engaging and practical with real-life examples.
It's wonderful to know you learnt so much and feel confident recommending the course to others. We wish you all the best in your security career!
The Get Licensed Team
Dante Rae was a good teacher managed to…
Dante Rae was a good teacher managed to get the point through to everyone with engaging lessons.
7 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your positive feedback! We're delighted to hear that Dante delivered such an engaging and effective learning experience for you.
It's wonderful to know that the teaching style resonated well with everyone in the class. We'll be sure to pass on your kind words to Dante, who will be thrilled to hear this.
We wish you all the best in your security career!
The Get Licensed Team
Great instructor
Dante was really patient and took his time with everything we need reassurance on. The experience of the course was more than I was expecting and much more fun and engaging too!
7 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for your wonderful feedback! We're absolutely delighted to hear that the course exceeded your expectations and that you found it both fun and engaging.
It's brilliant to know that Dante provided you with the patient support and reassurance you needed throughout. We'll be sure to pass on your kind words to him.
We wish you all the best in your security career!
The Get Licensed Team
Dante was an awesome instructor super…
Dante was an awesome instructor super chill and informative. Whole process was great
11 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for your wonderful feedback! We're delighted to hear that Dante provided such excellent instruction and made your training experience a positive one.
It's great to know the whole process went smoothly for you. We wish you all the best in your security career!
The Get Licensed Team
Sia course
Having Dante rae as a instructor was great and a fun experience.
11 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for your wonderful feedback! We're delighted to hear that you had such a positive and enjoyable learning experience.
We'll be sure to pass on your kind words to Dante Rae – our instructors take great pride in making the training both effective and engaging, and your comments will really make his day!
We wish you all the best in your security career!
The Get Licensed Team
It was a really tedious training…
It was a really tedious training process to be a door supervisor. I had to travel to and from Lincoln for this training.
But it was quite interesting and fun. I learnt all I needed to succeed as a door supervisor.
7 September 2026
Unprompted review
Reply from Get Licensed
It is great to hear that despite the long journey to and from Lincoln, your Door Supervisor course turned out to be both interesting and fun!
Traveling for training requires real commitment, but having a course that successfully equips you with everything you need to succeed in the industry makes that effort worthwhile. Preparing candidates with the practical skills, legal knowledge, and confidence needed for front-line door supervision is always our top priority.
However, we hear you loud and clear regarding the overall travel and intensity—undertaking full-day training away from home can make the process feel long and tedious. We are constantly reviewing our nationwide network of locations to ensure high-quality training is as accessible and convenient as possible for all our candidates.
Thank you for your dedication and for choosing Get Licensed. We wish you the absolute best of luck with your exam results and a successful career ahead as a Door Supervisor!
— The Get Licensed Team
Training was very good very informative…
Training was very good very informative learning experience was excellent I would recommend go for it good staff people
11 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for your wonderful feedback! We're absolutely delighted to hear that you found the training informative and had an excellent learning experience with us.
Our staff work hard to deliver quality training, so it's fantastic to know they made such a positive impression on you. We really appreciate you recommending us and wish you every success in your security career!
The Get Licensed Team
The trainer took time to unveil what…
The trainer took time to unveil what needed to be known to us as Door supervisor.
11 September 2026
Unprompted review
Reply from Get Licensed
Thank you so much for your wonderful feedback! We're delighted to hear that your trainer took the time to thoroughly cover everything you needed to know for your door supervisor role.
Providing comprehensive, high-quality training is at the heart of what we do, and it's fantastic to know this came through in your experience. We wish you all the best in your security career!
The Get Licensed Team
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