Georges CamerasReviews 

I've bought tens of thousands worth of camera gear online from Georges and always had good service. No bad surprises.

Please I urge you to not buy from this shop. They won’t tell you if it’s in stock so you are usually buying something that’s out of stock and waiting months to receive it. Then when you try and call them they won’t even say their name over the phone and will be passive aggressive the minute they pick up. The guy I spoke to knew my order before I even mentioned my name / order issue.

Please read all of the 1 star reviews first - they speak volumes. It’s obvious that many of their 5 stars are bots that they are paying for.

It’s a scam! Buy elsewhere!

Ordered a product that was "in stock", it wasn't. In fact it georges cameras was un able to to supply and offered a substitute, that's fine. Then they try to invoice me extra for the substituted product, and finally to top it off the substituted product they couldn't supply either! What an absolute joke of a company. Take your business elsewhere. Still waiting for my refund.

Terrible customer service. I purchased a camera and was never notified it was pre order when I purchased it. I emailed to follow up, they then told me it would be about 4 weeks ( end of july ) - it is now september, and I have emailed 3 times in the past 14 days and had no response. I never have left a bad review, but this situation calls for one .

Outstanding service. The camera I ordered was on back order but the communication with Lex was great.
Lex was very prompt answering any questions and very obliging!

STILL AWAITING REFUND FOR ITEMS THEY SOLD ONLINE BUT SUDDENLY WERE OUT OF STOCK. NO ONE IS GETTING BACK TO ME REGARDING REFUND AND IT'S BEEN OVER A WEEK SINCE THESE ORDERS WERE CANCELED #44850 & #44847 PLEASE LOOK INTO THESE ASAP! I NEVER WANTED TO TOUCH PUBLIC REVIEWS BUT YOUR BUSINESS REFUSES TO RETURN MONEY WORTH OVER $2,700. I HAVE BEEN FOLLOWING UP AND ALL OF A SUDDEN NO ONE'S AVAILABLE TO HANDLE REFUNDS?

Bought an item that claimed to be in stock on their website. They took my money straight away. Weeks later still no item. Email them multiple times asking when I'll receive it: 'it's in the warehouse'. Ask for refund, taking this long is ridiculous, you obviously don't have the item but you have my money. 'Oh it's in the warehouse'. They won't refund or send me the item. Luckily I paid using PayPal who refund me immediately. Order same item from another shop and it's delivered in less than two days. 6+ weeks and nothing useful from Georges. Big fail. Used to have no issues with them so wonder what has gone wrong!!!

If I could I would give them negative 0.
Made a purchase for over $13000 from their online website.
Nearly month now and I’ve not received camera lens and accesories!
They promised 1 week turn around, what a joke! I’ve called and emailed multiple times and get the same BS story it is being packed and will be sent in a few days.
Still waiting to date for gear to arrive.

WARNING DO NOT PURCHASE FROM THIS STORE.

I placed an order on 25th January which was only sent on 7th February (the website was showing the item was in stock but it was clearly misleading).
Then my order got lost by Australia Post which I created a case. Now Georges Camera won't return my emails for my refund, I'm furious. Do not recommend at all!

This company is an absolute joke. Second time I have ordered a product from them that they don't even have despite saying it is 'In Stock' and never receiving it. Made an order on 26/12/23 for a battery that was supposedly in stock.
Was updated on 28/12/23 that I would receive the order within 4-8 business days.
Asked for an update on 6/1/24
Was advised on 8/1/24 that they still didn't even have the item in stock from their supplier and it would be at least another 4-8 business days. Requested a refund as I needed the battery for an event before then.
9/1/24 Received an email from Georges stating the order had been cancelled and I would receive a refund in 5-10 business days. There is absolutely no reason in 2024 why a refund should take 5-10 business days for a refund. Someone was obviously looking at my order to be able to respond to me - a refund should be almost instantaneous.
No refund was issued.
I emailed Georges on 15/1, 24/1 and 3/2 chasing the refund, and received no reply to any of my emails.
Today on 5/2/24 I received an email saying it still wasn't processed but they would let me know when they have done it! Not even an indication of when that would be. Almost a month after the order was cancelled and still no refund - clearly this company is in serious financial trouble. Do yourself a favour and don't buy from them.

This is the 2nd and the last time I order through Georges. their delivery times are abysmal. Once they've got your money, you just have to wait and wait - I start a feature in the morning and I wanted the items here. They're estimated delivery was the 20th of Jan.

I had a really bad experience with a well-known store in Sydney. Even though I chose to buy a new Mirrorless camera from Georges because of their competitive prices, I was disappointed by the unpleasant attitude and lack of willingness to help from their customer service. I don't think I'll be visiting them again unless it's for the price. Also, they claim to have stock available on their website, but when I placed my order, they said it would take a few more days to arrive from the supplier. This was frustrating because I was planning to use the camera for an upcoming event and waiting for the supplier to ship it was not ideal.

Claims to have stock - takes your money - then tries to buy what it sold you ... no communication for days - rubbish service

Don't trust when they say in stock 4-8days. 3 weeks later and I had to call them and was told sorry still in Japan. Then upgraded to the next more expensive model that they said they have in stock, called back 6 days later, get told we will ship today. First and last time using this store. Terrible service and broken promises.

I ordered two clamps and paid for on 23 August as they told me they had stock

It was sold as in stock ships 4-8 day .

3 weeks later one arrives then you tell me you are waiting on stock for the second, promising me you would get back to me ASAP then nothing

Then nothing no replies and they won't supply me with a refund or alternative.
Invoice Number : INVOICE #22331
Return Claim Made: No
Warranty Claim Made: No
Product Purchased: KUPO KCP-710P Convi Clamp With Adjustable Handle

Its nice and encouraging that Georges have quality staff working there. Kevin was very helpful and spent time with me. Cheers mate.

Avoid this company at all costs. What the comments are saying about George's Cameras is true. You know it is really sad for us to leave reviews like this. If you want Australians to support the locals, please stop ripping us off. You wonder why we shop online overseas. You complain about the cost of running a business and the lack of customers but I believe you deserve to go out of business if this is how you treat your customers.

I've shopped from Georges multiple times and every time the same issue. Take your money then you don't hear from them for weeks to confirm it's even being delivered.
I ordered a lens they said was in stock and would ship in 4-8 days. Two and a half weeks later no contact so I contacted them and what I got was a condescending, sarcastic guy saying if I wanted a refund for having to wait a little longer I could and yet he gave no indication or confirmation of when it would actually be shipped.

the worst customer service I have ever seen!! I've ordered a charging cable for my garmin andive been waiting 2 weeks for it. I've tried emailing them but they don't reply. I've also seen other reviews online where these people take 10% of your money if you cancel an order that they can't complete. Absolute starvers!!

I needed a mini tripod and a spare battery for my video camera, big shoutout to Ricky for his amazing help!

Simone from Melbourne Vic