I took the Nifty test and got the results on time. The results showed to be truthful. I am giving one star less because the company is not transparent enough about their privacy policy when it comes t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The test revealt many things and make my curiosity about my health. The results was quick and very accurate. Also explanations and what I can improve.
I was very surprised by what can be learned from DNA I received very good information regarding my health which I will of course take into account
Company replied
We’ve used Nifty for our firstborn as well and in both cases it’s worked beautifully. I am very thankful to be able to use this method to soothe my nerves, as I have a genetic deformation or anomaly... See more
Company replied
Company details
- Fitness and Nutrition Service
- Health Consultant
- Home Health Care Service
- Medical Laboratory
- Wellness Program
About GenePlanet
Written by the company
We’re the leading EU provider of innovative genetic solutions. Using whole genome sequencing (WGS) enables us to offer the highest quality, free lifetime updates, and free new analyses.
HEALTHCARE: Have the power of prevention on your side. Our Medical tests analyse genetic variants relevant to the health of your entire family (NIPT test, cancer risk). Protect your health with NIPT by GenePlanet, VeniSafe, and Cancer Screen.
LIFESTYLE: Unlock your potential with one saliva sample. Our Home DNA tests focus on genetic predispositions for diet, vitamins, metabolism, sport, stress, and sleep. Reach for longevity with MyLifestyle, MyHealth, MyAncestry, or MyOral.
For a complete picture of your health and wellbeing, choose Premium DNA, the most comprehensive genetic guide, including all
Contact info
Cesta na Poljane 24, 1210, Ljubljana, Slovenia
- +386 592 51111
- marketing@geneplanet.com
- www.geneplanet.com
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from GenePlanet
Dear Natalija,
Thank you for your valuable feedback, and congratulations on the baby. We are pleased to hear about your experience with our NIFTY test and service.
Stay healthy!
Kind regards,
GenePlanet team
Detailed analysis results
9 September 2025
Reply from GenePlanet
Dear Matej,
Thank you for your kind words and valuable feedback.
We are very happy to hear about your experience with our DNA test.
Stay healthy!
Kind regards,
GenePlanet team
The staff is friendly
The staff is friendly, all of them, but it would have been nice to get the results on time. I had to call more times after the set date which was 10 days
9 September 2025
Reply from GenePlanet
Dear Ivana,
Thank you for your valuable feedback, and congratulations on the baby.
As NIFTY by GenePlanet is a medical test, the results always arrive at the clinic where you performed the test first, and the gynaecologist is the one who informs you about them.
Only after your gynaecologist informs you about your results can you access them through our app and website platform.
Stay healthy!
Kind regards,
GenePlanet team
Ugly laboratory
The experience was si good but the laboratory is so old and ugly.
If you continue to be there, I recommend that only have home service.
20 June 2025
Reply from GenePlanet
Dear Anabel,
Thank you for taking the time to share your experience with us.
We’re sorry to hear about the impression our partner's laboratory left on you. Please note that their laboratory you visited is currently undergoing renovations. We truly appreciate your patience and understanding during this period.
We’re glad to hear you were otherwise satisfied with the service, and we’ll make sure to pass your feedback along.
Best regards,
The GenePlanet Team
I got my results in a few days that is…
I got my results in a few days and that's what I liked the most.
11 September 2025
Reply from GenePlanet
Dear Branka,
Congratulations on your baby boy/girl, and thank you very much for your kind words and valuable feedback.
We are pleased to hear about your experience with our NIFTY test and the process.
Stay healthy!
Kind regards,
GenePlanet team
[Upd: No RAW DNA data] - Everything works, but important genetic information is missing
Positives: Everything from the payment, sample collection, receiving the results and the app worked smoothly. The genetics results provided are generally well explained. I like that they differ your relative risk (compared to the population mean) to your absolute risk of getting certain disease/condition.
However, compared to the results of some other brands, some important genetic results are missing. Neurodegenerative conditions, for example; These have a significant genetic component. For Alzheimer’s disease the presence of certain gene variants is even deterministic of getting the disease (!!).
In their website geneplanet asserts that the entire genome is analyzed, so it is a bit weird that they do not report these results.
Update: I am downgrading this review (previously 3 stars) because I have been trying to contact geneplanet for months to obtain my raw genetic data and I still have no response. This data should be provided by law according to the Data Portability
Right from the EU General Data Protection Regulation.
26 August 2025
Reply from GenePlanet
Dear Pedro,
Thank you very much for your detailed feedback.
We are pleased to hear that you found the process smooth and that you value the clarity and understanding of our reporting.
Our reporting scope is focused on areas where prevention is meaningful, strong, and actionable – ensuring the results provide clear guidance for everyday life. For conditions such as Alzheimer’s, preventive measures remain limited.
Stay healthy!
Kind regards,
GenePlanet team
2 Nifty Plus tests done
I did 2 nifty plus tests. Luckily, both came back with positive feedback - (i.e. no deletions or any similar genetic failure found). The first test done was for our now 3 years old son. At the end of my pregnacy with him, when we started doing CTGs, he kept having narrowed undulations. Fortunately, all the other aspects were perfect and the first thing our doctors asked me is if we had done any of the prenatal screening tests. Therefore, I showed them our nifty analysis and the doctors calmed me down saying that the kid is probably only sleeping in the uterus and for that reason he is having narrowed undulations ( considering the fact that the nifty plus test came back with the great results). This really helped me stay positive towards the end of pregnancy and now we have a prefect and healthy son who is still impossible to wake up once he falls asleep :)
The second test done is for the currently ongoing pregnancy. As the results are once again great, I am at ease and look forward to having our baby girl <3
To sum it up, after the first experience, I always recommend nifty to everyone regardless of their age (some people refuse it simply believing nothing can go wrong as they are still young/in their 20s).
29 August 2025
Reply from GenePlanet
Dear Dana,
Thank you for your valuable feedback, and congratulations on the baby.
We are pleased to hear about your experience with our NIFTY test and the process.
Stay healthy!
Kind regards,
GenePlanet team
Results came back really fast
29 August 2025
Reply from GenePlanet
Dear Marijela,
Thank you for your valuable feedback, and congratulations on the baby. We are pleased to hear about your experience with our NIFTY test and the process.
Stay healthy!
Kind regards,
GenePlanet team
Excellent!
26 August 2025
Reply from GenePlanet
Dear Romana,
Thank you very much for your valuable feedback.
We are happy to hear about your positive experience with our DNA test.
Stay healthy!
Kind regards,
GenePlanet team
Reply from GenePlanet
Dear Ana,
Thank you for your feedback. We are sorry to hear about your experience and understand how important it is to have smooth access to your results.
The barcode needed to view your results is printed on the consent form that you signed before the test. One copy of this form was given to you by your doctor, so you should already have this information at home.
If you cannot find your copy, please reach out to us directly at nifty.test@geneplanet.com. Our team will be happy to assist you and make sure you can access your results as soon as possible.
We sincerely apologise for the inconvenience and are here to support you.
Kind regards,
GenePlanet Team
I like the test results
I like the test results, recommendations and the overall simple process.
12 August 2025
Reply from GenePlanet
Dear Livia,
Thank you very much for your valuable feedback and kind words.
We are happy to hear about your positive experience with our DNA test and service.
Stay healthy!
Kind regards,
GenePlanet team
Very interesting insights and helpful
Very interesting insights and helpful. Support department reacts very quickly and overall the product delivers real quality results and explanations.
6 August 2025
Reply from GenePlanet
Dear Ricardo Omar,
Thank you very much for your valuable feedback and kind words.
We are happy to hear about your positive experience with our DNA test and our customer support.
Stay healthy!
Kind regards,
GenePlanet team
Slow results, mediocre application and service quality level
It takes long before the test results are available. Is it worth waiting? Not sure, especially for the price it costs. The applications - mobile and WEB are not well structured, somewhat chaotic, and maybe unwillingly suggest that they are still in the beta version.
While using them, you cannot get rid of the feeling, that are intentionally structured so, that force you in purchase of additional services / tests.
For the AI recipes generator, I am not sure that it really considers the DNA test results and food compatibility. At least there is no clear, no-nonsense indication of that.
For the price the product(s) costs, one would expect more.
25 July 2025
Reply from GenePlanet
Dear Marjan,
Thank you for your feedback. We are sorry to hear that you’re disappointed.
As stated, it takes approximately 5 weeks after we receive your sample in
our lab for you to get the results.
Since your sample arrived in our lab on 27.06.2025 and your results have
been available to you since 25.07.2025, this is within the stated period of
5 weeks, more precisely you received results in 4 weeks.
If there is anything we can do to improve your experience please reach
out to support.en@geneplanet.com. Your suggestions and feedback will
be appreciated.
Stay healthy!
Kind regards,
GenePlanet team
Reply from GenePlanet
Dear Miroslav,
Thank you very much for your kind words and valuable feedback. We are very happy to hear about your experience with our DNA test.
Stay healthy!
Kind regards,
GenePlanet team
Everything ok
7 July 2025
Reply from GenePlanet
Dear Lukáš,
Thank you for your valuable feedback and positive energy. We are very happy to hear about your experience with our DNA test.
Stay healthy!
Kind regards,
GenePlanet team
Helpful test results
Test is really helpful (especially because it shows you everything you want to know and also recommends the food you should eat) and I will recommend this to everyone
2 July 2025
Reply from GenePlanet
Dear Natalija,
Thank you for your kind words and valuable feedback. It's wonderful to hear about your experience with our DNA test and that the recommendations are helping you make a positive change in your life.
Stay healthy!
Kind regards,
GenePlanet team
The application is poorly organized.
I searched for the results for a very long time, the application is quite transparent. The overall impression of the results was not completely but quite accurate.
26 June 2025
Reply from GenePlanet
Dear Tatiana,
Thank you for your feedback.
Your results have been available since 26.06.2025, which is 3 weeks and 3 days since your sample arrived at our lab. You can access them by logging into your account on our website (find the "Log in" button in the top right corner) or mobile app. After you've logged in, you'll be able to access your results from the menu under "DNA insights”.
If there is anything we can do to improve your experience please reach out to support.sk@geneplanet.com. Your suggestions and feedback will be appreciated.
Stay healthy!
Kind regards,
GenePlanet team
I have no results
11 June 2025
Reply from GenePlanet
Dear Martina,
Thank you for your feedback.
Your results have been available since 11.06.2025, which is 4 weeks since your sample arrived at our lab. You can access them by logging into your account on our website (find the "Log in" button in the top right corner) or mobile app. After you've logged in, you'll be able to access your results from the menu under "DNA insights”.
If you're still having trouble accessing your results, reach out to
support.sk@geneplanet.com with the details.
Stay healthy!
Kind regards,
GenePlanet team
A gift to yourself
Wide spread analyses with helpfull tips and advices for healthier life.
11 June 2025
Reply from GenePlanet
Dear Andreja,
Thank you for your valuable feedback and kind words. We are happy to hear about your experience and that our DNA test is helping you make positive changes to your lifestyle.
Stay healthy!
Kind regards,
GenePlanet team
Reply from GenePlanet
Dear Peter,
Thank you very much for your valuable feedback and positive energy. We are very happy to hear about your experience with our DNA test.
Stay healthy!
Kind regards,
GenePlanet team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.