We were recommended to Gateway Surveyors. In particular to a surveyor called Dilys, who covers our area. We were not disappointed. We left our details and were called back promptly. Afte... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My husband and I were very impressed with the whole process. It was very easy to book a surveyor and we were able to book our survey within a week of contacting Gateway. On the morning of the survey,... See more
Company replied
I have used Gateway Surveyors a couple of times in the last few years and have found their team to be very helpful and responsive. In terms of the surveys and reports, James pays a lot of attention to... See more
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I came to Gateway following a recommendation from a friend and couldn't recommend them more. Their sales/booking team were always responsive/easy to get through to and even talked me out of getting a... See more
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Company details
Written by the company
"Please note: Gateway Surveyors - Private Clients operates as a dedicated division. We specialise in bespoke surveys and private instructions, distinct from our mortgage lending valuation services." Gateway Surveyors – Private Clients is the trading style of Gateway Surveying Service Limited, which was founded in 2005. We are a team of highly skilled professionals, providing Level 2 Homebuyer Reports and Level 3 Building Surveys throughout England and Wales. The Gateway objective is to present you with the facts so you are able to make the right decision about the property you are purchasing. And with all of our Surveyors being locally based to the areas they work, you can be confident that your accredited RICS Surveyor has the knowledge and experience to provide you with the highest quality report and service possible. Our friendly and professional Sales Team are always on hand to deliver a first class service and guide you through every step of the process. We recognise our strengths and believe our success lies in the knowledge and service we provide when working with our customers.
Contact info
Weston House, Bradgate Park View, DE73 5UJ, Chellaston, Derby, United Kingdom
- 01293 820233
- sales@gatewaysurveyors.co.uk
- www.gatewaysurveyors.co.uk
4.7
Excellent
251 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Professional and efficient
27 August 2024
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 4 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Good for standard Level 3 survey
The survey itself was efficiently done. Follow-up questions took some time to be responded to and were not able to go beyond the original survey information.
1 December 2023
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 4 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate your time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Efficient service providing a thorough, comprehensible and clear survey report.
The survey was completed quickly and was easy to understand.
19 July 2024
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate your time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Excellent service
Excellent service. Thorough and helpful report. Good advice. Would absolutely recommend and would use this company again.
9 July 2024
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate your time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
We were impressed with the efficiency…
We were impressed with the efficiency and standard of the service provided.
From the first contact to supplying the report, Gateway did exactly what they stated they would do.
We found them very professional in everything they did for us. The report itself was comprehensive, easily understood and exactly what was required.
The surveyor was clear, concise and approachable.
19 July 2024
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate your time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
It was easy to book
It was easy to book and they rang the day before to see if we had any areas we wanted looking at especially.
10 July 2024
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 4 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
I would highly recommend Gateway…
I would highly recommend Gateway Surveyors. The whole process was very smooth, from enquiry, booking and finished survey. Great communication, easy to understand survey report.
9 July 2024
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate your time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Superb survey
Superb survey - couldn’t have asked for better. Excellent communication from the surveyor - brilliant attention to detail. Clear helpful photographs. I highly recommend the company and surveyor - and I wouldn’t hesitate to use again. Thank you!!
4 July 2024
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate your time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
ORWELL VILLA
YOU RESPONDED TO MY REQUEST FOR A SURVEY. YOU CAME ON TIME. YOUR REPORT WAS TIMELY AND COMPREHENSIVE .... BUT MY PURCHASE OF THE PROPERTY (ORWELL VILLA, CHELTENHAM), FELL THROUGH, SO I WAS UNABLE TO USE IT. THANKS ANYWAY
21 June 2024
Reply from Gateway Surveyors - Private Clients
Sorry to hear the property purchase fell through, we hope you find another one very soon and thank you for leaving us a 5* review, we really do appreciate it.
Best of luck with your continuing search!
A thorough report.
I was pleased with how quickly the property was surveyed following my request. The high-priority actions were brought to the agents attention as well as an additional repair required. These have been brought to the sellers notice for action. I await a response.
17 June 2024
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate your time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Great company and friendly people.
Great company and friendly people.
Very easy to book an appointment and a quick report back in days. Excellent.
14 June 2024
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate your time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Great service. Booked survey within one weektime and got report after two days
Great service. They booked my survey within one week and got my report after two days of the survey. Great report. I am satisfied with the service. After the survey and sending the report, the Surveyor cleared my queries about the property over the phone. I am a first time home buyer , but did my mininal research on the surveys before booking gateway and I believe I got what I am expected.
20 June 2024
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Good communication from all
Good communication from all
at the company. Prompt return of the report . Clear language in actual report .
21 June 2024
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Great experience through initial…
Great experience through initial booking to final report. James made sure to call ahead of the visit and discuss some items that we wanted extra attention paid to. He went above and beyond to access some difficult to access areas. Professional and timely report, very happy. Would recommend. Thanks
6 June 2024
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Thorough and Clear Survey
Anthony was thorough with his survey. He had given a call whilst at the property to check on request regarding a wall. The report was clear with no ambiguous description. I have been able to get a hold of him to get some direction as we move closer to complete our purchase of the property.
11 June 2024
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
The report is detail.Good service.
31 May 2024
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 4 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Disappointing
Not as much as photos and as deep as what we expected from the RICS report.
16 May 2024
Reply from Gateway Surveyors - Private Clients
Sorry to read you are disappointed with our Level 2 Gateway Buyer Report and you felt it only deserved a 1 star rating.
Our Gateway Buyer Report (which is what was undertaken on the property you are purchasing and not the RICS Home Survey) contained 20 photos to accompany what the surveyor felt should be brought to your attention as the buyer. This 30 page report is a thorough inspection of the property and focuses on defects and other issues the surveyor considers to be significant and/or urgent.
We feel disappointed with your rating, however please do get in contact with us should you wish to elaborate on your review or discuss matters further.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 4 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Excellent service I’m 100%satisfied
Very helpful booking appointment. Phone call before survey to see if I had any questions/concerns. Report was done quickly. Opportunity to discuss with surveyor if I had any queries re the report.
Very in depth report, worth the money.
Very helpful professional company- I would not hesitate to use them again. Thank you Gateway for an excellent service
17 May 2024
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
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