Crown Conservatories, Windows and Doors Reviews 267

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and professionalism, noting their attention to detail and ability to make the process smooth and stress-free. The service is frequently described as brilliant and exceptional, from initial design to installation and aftercare. Reviewers are particularly impressed with the high quality of the products, including windows, doors, and conservatories, and the excellent workmanship of the installation teams. Some people were dissatisfied with specific aspects, such as a promised report not being sent, or a sales representative's attentiveness declining after the sale. A few customers also mentioned concerns about the longevity of a locking mechanism and the quality of a product, while one reviewer noted a negative interaction with staff.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism,... See more

Service

Users describe positive interactions with service. Customers consistently praise the professionalism,... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent quality of... See more

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the excellent... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the exceptional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Time spent understanding our requirements, was perfect, so we had the windows fitted that were right for us. We live on a very busy road and needed to sound proof our bed room. These were secondary w... See more

Rated 5 out of 5 stars

I’m absolutely delighted with my garden room! The team went above and beyond throughout the entire process — from the initial design stage to the final touches. A huge personal thank you to Nath... See more

Rated 5 out of 5 stars

We had 13 windows a side door and a conservatory rebuilt. The quality of workmanship is second to none. Extremely happy with the service we received from survey, quotation to supply and installation.... See more

Rated 5 out of 5 stars

Excellent quality patio doors, which have been admired by all our neighbours. The team of two installers did a first-class job. The old doors were removed very carefully and the new ones were fitted... See more


Company details

  1. Double Glazing Installer
  2. Conservatory Specialist

Written by the company

Crown Conservatories, Windows and Doors Ltd is a leading name in the fenestration industry, serving homeowners in Buckinghamshire and Northamptonshire for over 20 years. As one of the UK's most reputable brands, we specialise in providing high-quality windows, doors, and conservatories tailored to our clients' unique preferences. Our team of 25 highly trained professionals is committed to delivering exceptional customer service and quality workmanship. We take pride in our attention to detail and precision installation, ensuring that every project meets our excellent standards. At Crown, we understand that every home is unique. That's why we offer custom solutions for all your window, door, and conservatory needs. From elegant sash windows to full conservatory installations, no job is too big or small for our expert team. With two decades of industry experience, we've built a solid reputation for reliability and professionalism. Our friendly team is always ready to answer your questions, whether over the phone or over a cup of tea in our showroom. Choose Crown as your trusted partner for all your Conservatory, window and door installations, and experience the difference that quality products and superior service can make to your home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

267 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Poor quality and inadequate after sales service

Salesman and fitter very pleasant and personable. Crown did come out and re seal once. Still have a problem. They sent a "senior engineer" made claims re our roof which an independent technician has shown not to be true. Promised report was not sent. I kept back final payment as was awaiting report. Both " senior engineer" and office staff member were rude and had an aggressive manner. While the price seemed good the doors are poor quality, very flimsy and lock on one already starting to stick after only a few months. Would not recommend this company. Would not use them again.

21 April 2026
Rated 5 out of 5 stars

Time spent understanding our…

Time spent understanding our requirements, was perfect, so we had the windows fitted that were right for us. We live on a very busy road and needed to sound proof our bed room. These were secondary windows that look fantastic. We also had several other unique requirements for other windows and these were all met. Quality of all windows very good. Service overall was brilliant. Thank you to the whole team.

21 April 2026
Rated 5 out of 5 stars

Great experience from Crown from start…

Great experience from Crown from start to finish on our lean too with Guardian roof. Initial meeting we were given the chance to explain what we wanted rather than being pushed into what we didn’t want which some other companies seemed to do. Through each step of the build everyone was extremely helpful and friendly and the whole build went to schedule.

10 April 2026
Rated 1 out of 5 stars

Door faded within 10 months

Door faded within 10 months, and Crown didn’t fulfil their warranty as we used our own fitter instead of theirs. Understandable if it was a fitting issue, but it is to do with the poor quality of the product. The door only see’s the sun in the evening, not like sun is on it all day. Wouldn’t ever use again!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Another excellent experience

We needed a new Back Door installed as a follow up to last years Front Door purchase. As previously, the politeness and attention of the staff at the Office really helped us to select the right style and the installation was carefully carried out with great attention to detail resulting in a quality finished item. Totally pleased all round.

2 April 2026
Rated 5 out of 5 stars

This company I family run and from the…

This company I family run and from the minute I walked in the door felt welcome and comfortable the staff are so friendly and helpful and not pushy at all. I had a front door done and love it I will be using crown again for sure when my windows need replacing

17 March 2026
Rated 5 out of 5 stars

I've used Crown several times before as…

I've used Crown several times before as they consistently deliver great customer service and the products are great too, with lots of options to chose from. I've had full windows, a conservatory and 3 x doors from them over the last 10 years and all have been great. There is no hard sell and the price is the price, so there is none of the shoddy pressure sales tactics I've had before from large companies. If there are any issues (and they have been minor) they quickly visit and resolve them too. This time I had a back and a tri fold door fitted and the fitters were lovely, considerate and polite - the left my house tidy and with the inevitable plaster damage from door changes all filled in, they even screwed my blind brackets back in for me without me having to ask. I will definitely use them again next time I need something.

25 February 2026
Rated 5 out of 5 stars

We made the right choice

Having moved into our new home last year, we did not have replacing all our windows down as a priority, but once winter arrived we knew it was.

We obtained two quotes and Crown were the most competitive as well as explaining the process; things have changed since we last ordered new windows!

They contacted us when they said they would and arrived on time for installation. The team worked so hard the first day, so that we could get our house back to normal asap, and then completed outstanding tasks until complete.

We are delighted with the windows and quality of installation, and the guys were just a delight to have round.

10 February 2026
Rated 5 out of 5 stars

Home Improvments

I recently (2025) had new windows, doors, porch and conservatory installed by Crown MK.
I had a number of quotes from varying companies and ultimately I chose Crown.

Everybody that I have dealt with have been professional, courteous and very helpful. Guiding me they planning (whether or not it was needed), helping with paperwork where necessary due to my restricted vision.

The whole process was made simple, as Crown were prepared to advise and then wait whilst I made decisions and at no time did I feel pressure from them. Any issues that arose were promptly sorted and the site work was done extremely efficiently, first the window and doors were fitted, we then had to wait for council to contact me once I was happy to go ahead Crown came to do groundwork for porch and conservatoy, then once concrete was poured and given time to harden another team car to install the framework and glazing.

I would have no hesitation in recommending Crown for any of the above works to anybody that is looking to improve a home.

As I said very proffessional, courteous and knowledgable. A 5star experience for me!!

Les

12 February 2026
Unprompted review
Rated 5 out of 5 stars

We have just had all new windows and…

We have just had all new windows and doors fitted by Crown Windows and we are absolutely delighted with the works carried out. It really was such a simple process from the initial visit by Nathan, Sales Consultant who explained everything we needed to know about the window and door construction, the cost, to the actual installation carried out by the fitting team,Del and Mason. The workmanship was absolutely first class, they turned up on the agreed date and time, carried out the installation in two and a half days, caused minimum disruption and cleaned up after them. We are delighted with the completed job and would definitely recommend Crown Windows.

28 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look