We were recommended to Gateway Surveyors. In particular to a surveyor called Dilys, who covers our area. We were not disappointed. We left our details and were called back promptly. Afte... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My husband and I were very impressed with the whole process. It was very easy to book a surveyor and we were able to book our survey within a week of contacting Gateway. On the morning of the survey,... See more
Company replied
I have used Gateway Surveyors a couple of times in the last few years and have found their team to be very helpful and responsive. In terms of the surveys and reports, James pays a lot of attention to... See more
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I came to Gateway following a recommendation from a friend and couldn't recommend them more. Their sales/booking team were always responsive/easy to get through to and even talked me out of getting a... See more
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Company details
Written by the company
"Please note: Gateway Surveyors - Private Clients operates as a dedicated division. We specialise in bespoke surveys and private instructions, distinct from our mortgage lending valuation services." Gateway Surveyors – Private Clients is the trading style of Gateway Surveying Service Limited, which was founded in 2005. We are a team of highly skilled professionals, providing Level 2 Homebuyer Reports and Level 3 Building Surveys throughout England and Wales. The Gateway objective is to present you with the facts so you are able to make the right decision about the property you are purchasing. And with all of our Surveyors being locally based to the areas they work, you can be confident that your accredited RICS Surveyor has the knowledge and experience to provide you with the highest quality report and service possible. Our friendly and professional Sales Team are always on hand to deliver a first class service and guide you through every step of the process. We recognise our strengths and believe our success lies in the knowledge and service we provide when working with our customers.
Contact info
Weston House, Bradgate Park View, DE73 5UJ, Chellaston, Derby, United Kingdom
- 01293 820233
- sales@gatewaysurveyors.co.uk
- www.gatewaysurveyors.co.uk
4.7
Excellent
251 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great homebuyers report
Dilys provided us with a really comprehensive survey and picked up on issues that we hadn’t expected. It was worth every penny. She scheduled in our survey really quickly and provided the report within 48 hours of visiting the property.
28 August 2025
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Reassuring survey report ..
Reassuring survey report ..
Nothing major found, which is good, so we are buying the property with confidence..
3 September 2025
Unprompted review
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
These guys are supposed to pick up keys…
These guys are supposed to pick up keys and do a valuation of my property, its been booked in 3 times now, they appear to not be able to follow simple instructions on where to pick up keys and who to ask for going to incorrect towns and asking for different people, the third time is on the 19th, now arranged someone to be at the property but will they even turn up?
12 August 2025
Unprompted review
Reply from Gateway Surveyors - Private Clients
We are sorry to hear you are unhappy with the service we have provided, I can only assume we have carried out a valuation on the request of your Lender as I can't see you listed as one of our Private Clients (which this review site is for) Can I suggest in the first instance to make contact back with your Lender who will be able to assist you further.
5* would recommend
Fast turnaround and a comprehensive and easy to read report - I would highly recommend Gateway.
8 August 2025
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Very efficient and detail report
4 August 2025
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate your time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Home buyers survey
From the moment i spoke with Dilys she was very polite, curteous with excellent open communication. The process from start to finshes was very efficient. Would highly recommend and would use again.
4 August 2025
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate your time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Great service!
I recently hired Gateway Surveyors-Private clients to carry out a level 2 homebuyers report on a property I am looking to purchase. From start to finish the process was smooth and professional. The report was ready within a few days of the survey being carried out.
Overall I found the service to be excellent value for money and I would definitely recommend Gateway Surveyors -private clients to anyone in need of a reliable and professional surveying service.
1 August 2025
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate the time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Dilys just knows what she is talking…
Dilys just knows what she is talking about. Very fair in her valuations. So thank you
28 July 2025
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate your time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Excellent service.
28 July 2025
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate your time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Prompt appointment and extremely quick…
Prompt appointment and extremely quick and detailed report. Thank you
9 July 2025
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate your time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Satisfied customer
Didn’t have to wait long to book the survey in, and report came back in just a few days, which was easy to read and understand
30 June 2025
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate your time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate your time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Great service
Great service. The surveyor kept in contact with me & called after completion with a quick summary. Received the report within 48hours. Very detailed & helpful. Thank you
18 June 2025
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate your time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Definately recommend.
Communication was excellent & I had the report back on time. The report was very thorough & honest which I appreciated. Thankyou so much Gateway Surveyors.
19 June 2025
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate your time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate your time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate your time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
I got an exclusive report which was…
I got an exclusive report as per the promise given in the quotation. Surveyor was a very experienced person and kind enough to explain the issues in detail after giving the full report. I will give full marks for his efforts and response.
Support team was also spot on and they were able to address my questions on time.
15 May 2025
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate your time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Excellent service both survey and…
Excellent service both survey and customer service were good with swift turn around and coms.
I used them twice as first survey I received made me pull out from purchase.
19 May 2025
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate your time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
Surveyor rang to introduce her self and after survey.
Surveyor rang to introduce her self, also asked if we had any concerns at the property we are buying.
After we had a phone call to update us on survey.
6 May 2025
Reply from Gateway Surveyors - Private Clients
Thank you for leaving us a 5 star review, we really do appreciate your time taken to do this.
Wishing you all the best and thank you for choosing Gateway Surveyors - Private Clients!
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