GamersGate.com Reviews 674

I got a refund because I had a problem. He replied very kindly. I also got a refund for sure. It took a while, but I'm satisfied that you handled it for sure

Nice website. Good prices. Put a smile on this old mans face

I just bought a came and the code came after about 5 mins and it worked, that's enough for me.

very good dddddd

I purchased the pre-order product for the first time. GamersGate gives me a good experience.

The best price on the market and a team extremely kind and careful team. I had a problem and I was quickly attended to and they solved my problem even though it was my mistake.

I have been using this store for many years and never had a problem. I mistakenly bungled a recent purchase here and the customer support was excellent! They were able to completely resolve my issue. I will definitely continue to do business here.

I accidentally purchased a game, not realising that GamersGate only sell activation codes for PCs. They don't usually provide refunds but we're so helpful and flexible in regards to my case. Excellent customer service.

This site has had this manual review problem for a long time now, with many of their reviews on ITAD being negative, and now I see why. There's also no way to contact someone to immediately cancel the payment.

I could of bought the same game for the same price and got the key immediately, yet here I am waiting hours for a key. They claim it's a necessary evil, yet other sites do it far quicker. Shame. Will not be buying from here in the future and will be actively trying to steer others away. You shouldn't take someones money than deny them a instant activation product, then not be able to contact anyone for hours.

Very competitive prices on obscure DLC. I love using GamersGate because I never have to worry about duplicate keys from what I buy, plus it's nice seeing them often beating sketchy reseller prices on simulation titles. My only mild complaint would be their site gets a bit cranky during key retrieval if you buy a bunch of stuff at once, but it's not a hugely big issue.

Item delivered as promised. Not instant though in comparison to the competition.

Terrible service. You purchase a game and it goes under "manual review" for an undetermined amount of time. The whole point of instant digital purchases is to be able to use your purchase immediately. I will never use this provider again or recommend them to another person.

The website works well and it's rather quick, I had an issue with my command but the staff was pretty reactive, thanks Andrew who was of greath help !

I bought a DLC for Epic Games but the code was only redeemable on Steam. I thought it was interchangeable but there was no way to access it. I contacted customer support and asked if they could refund my purchase. It was only $2 so it wasn't a big loss but they came through! Customer service was friendly and helpful. Thanks!

When you make a purchase with them, your order goes under "manual review". So they take your payment immediately, but you have to wait (hours, days?) until you can start to download your game lol Absolutely ridiculous.

Just for them: #26952215

Don`t buy anything from them. They put this order on manual review which is taking maximum 24 hours... Now almost 2 days, and still didn`t get the key. And they can`t give an ETA...
Of course they give me a 20% coupon... No way to buy anything from them...

I found through gg.deals a deal on a special edition of a game i wanted and when i went to purchase it i accidentally clicked on only the dlc that was a similar price. The website offers a strict no refund policy on keys. but the reason i gave them the 5 stars is because they understood the mistake and gave me a full refund.

Even if something does go through or an error occurs talk to the support staff before writing a bad review