The assistant at the Croydon branch (13. 10. 26 ) was very helpful but not overpowering, as some can be. Her name was Salma, and if she couldn't answer a question, she found the answer straight away.... See more
Location
Switch location222 Purley Way, CR0 4XG Croydon, GB
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Your salesman Wilfred at Croydon store was extremely helpful and very patient in helping us chose our corner sofa. He was very informative and knowledgeable about the product. We didn't feel under any... See more
Visited Croydon store. Stacy was very knowledgeable and helpful. Placed order 3 seater recliner sofa which was delivered with care. Very happy with my shopping experience.
We have always received good service and a warm welcome from all the staff in particular Sean Duplessi at the Croydon branch who we have dealt with on many occasions. We met Stacey for the first time... See more
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It was just really easy to do first…
It was just really easy to do first time of ever going in a shop to buy sofa out right cant remember the man's name but very helpful i was well happy he understands all my needs and showed me what he could do
Good overall
In store - Enthusiastic sales staff pre sale. However disinterest displayed after sale confirmed.
Delivery team excellent
Good
Amazing staff, willing to help you out. Shoutout to Tush from Furniture Village Croydon for helping us find the right sofa.
Our experience was due to Wilfred being…
Our experience was due to Wilfred being informative and understanding. He gave us different options and lots of time to think about our choices.
I would like to give some excellent…
I would like to give some excellent feedback to Selma at Furniture Village.
Selma was absolutely amazing from start to finish. She was extremely helpful, patient, and professional, and she went above and beyond to help us find exactly what we were looking for. She listened carefully to what we needed, gave us great advice, and made the whole experience easy and enjoyable.
Selma is a true professional and a real asset to Furniture Village. Her friendly attitude and excellent customer service made a big difference to us despite my wife was a bit dificulte.
Thank you, Selma, for all your help. We really appreciate it and would definitely recommend her to anyone visiting Furniture Village.
Great service from Tush
Good customer service
The sales consultant was polite, shown and explained in detail about the sofas that we were interested. My wife and I were very satisfied the way he handled us.
Great range of furniture.
Great range of furniture.
Tush, purley way consult was knowledgeable & brilliant
Danny Afgar was so helpful and…
Danny Afgar was so helpful and knowledgeable, nothing was too much trouble in helping us find the right bed/mattress and pillows.
Very helpful staff and good choice of…
Very helpful staff and good choice of furniture
Wilfred at the Croydon branch
Wilfred at the Croydon branch, was very helpful and informative finding the chairs we were looking for that were right for our needs. At no time did we feel pressurized into buying a particular item and we were able to take our time and make the right choice.
The lady I spoke with after I purchased…
The lady I spoke with after I purchased my 1st chair and had issues was very helpful resolved the refund straight away and I went away looking at other places only to go back and make another purchase ,due to quality
We had such an amazing experience with…
We had such an amazing experience with Danny Afgar, he listened to what we needed and helped us by showing images placing the sofa and dining table in our rooms.
He really went above and beyond in helping us and making sure we got exactly what we needed and even advised us when we were looking at the wrong styles for our rooms.
If you visit this store and want honesty and excellent service I would highly recommend speaking to Danny.
Purchase of Dining Table and Chairs
We were looking for a dining table and chairs. Salma was our sales rep and provided an excellent service. Started with coffee and once we had picked the one we wanted, she went through showing us how the table extended etc.
We decided on the table/chairs and Salma went through the whole process as we wanted interest free credit. She mentioned about the care package as well for the table.
Process was so easy and very quickly confirmed. Salma also provided her business card if we had any queries or questions going forward.
Would definitely recommend Furniture Village and Salma 😀
I would just to thank everybody at…
I would just to thank everybody at furniture village for you help and guidance when my mum and I came to visit to look for numerous items.
A even bigger thank you goes out to Sean Duplessis, for your patience and answering all questions over quality of mattresses and giving us guidance over the items that we looked at and tested.
We went and came back numerous times, not once to you push us to buy extra items or expensive stuff....you answered honestly and made every experience in furniture village comfortable and gave us reassurance.
Great customer service from the minute…
Great customer service from the minute you enter the store until you leave.you were not.rush to make up your mine .excellent service
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