Excellent customer service greeting ‘s by staff in store with ,good morning,. Left to browse at our leisure Jak was amazing very pleasant never felt rushed and helped with different items we liked.
Location
Switch locationLysander Road, Cribbs Causeway, BS10 7TX Bristol, GB
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After initially browsing. Alex offered to help in a very non pushy friendly manner. Having returned a while later after visiting some other outlets, Alex then was extremely helpful and gave all inform... See more
Great sales service at Cribbs causeway showroom with helpful saleswoman who explained how the swivel table mechanism worked from a round to an oblong table top with no hard sell and plenty of suggesti... See more
I spoke to a lady called Donna who was very polite, listened to my problem, seemed to understand and had no hesitation in saying she would get someone to come and assess the situation. She gave me gr... See more
Company details
Contact info
Lysander Road, Cribbs Causeway, BS10 7TX, Bristol, United Kingdom
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Excellent customer service greeting ‘s…
Excellent customer service greeting ‘s by staff in store with ,good morning,. Left to browse at our leisure Jak was amazing very pleasant never felt rushed and helped with different items we liked.
friendly not pushy sales team
James listened to us and was very helpful in his knowledge of the products we were looking at so he assisted us rather than pushed us into an informed decision to purchase!!
Alice was very helpful in dealing with…
Alice was very helpful in dealing with my problem and arranging a replacement.
All good,salesman very helpful .
No hassle selling just a comfortable…
No hassle selling just a comfortable atmosphere assistant was knowledgeable and helpful
May use AI-assist with repliesRead more
Furniture ordered still overdue
Furniture ordered is still not available and no communication on when it will be available we have had to ring and ask for update now a month overdue and no delivery date disappointed in your customer service.

Reply from Furniture Village - Bristol
Great service and lady was very…
Great service and lady was very professional and polite, credit to you company thank you. Allan Werrett
Excellent service
Excellent service, initially from Steve and then Alex who completed our order.
Furniture Village did not disappoint
Furniture Village is no doubt the place to go to in the Bristol area. A wide selection of furniture at good prices. Service is professional -helpful and not overbearing.
Thank you Alex.
The salesman was very helpful
The salesman was very helpful. He explained all the various options. I would definitely shop at Furmiture Village again.
Positive visit …
Staff very helpful and not overly pushy to make a sale. Information on our selected dining set was very good and flexible options available to give our exact configuration.
Great experience at Furniturevillage
From our first visit to the showroom and meeting James and eventually purchasing 2 leather sofa’s our transaction and eventual delivery was excellent in every aspect.
The delivery was on due date and the delivery guys were brilliant calling us 20 minutes before arriving ,taking great care in our property and explaining the operation of the recliners and other extras. The quality of the sofas is great.
I would certainly recommend furniturevillage and their staff.
Donna was excellent and gave a positive reaction to my call
I spoke to a lady called Donna who was very polite, listened to my problem, seemed to understand and had no hesitation in saying she would get someone to come and assess the situation. She gave me great confidence in Furniture Village customer care unlike some companies where you cant even speak to anyone! Well done Donna for sending me an email immediately and helping out.
Terrible aftercare service
Terrible aftercare service - delivered wrong colour headboard and now I have to wait another 4 weeks for thw correct headboard.

Reply from Furniture Village - Bristol
Shop staff helpful
Shop staff helpful, kept us informed about delivery. Delivery good, delivery drivers very helpful and polite
I had my table and chairs delivered…
I had my table and chairs delivered today .Rob and David were fantastic they assembled everything for me and they were so pleasant and efficient well done boys .I would defentley shop furniture village again 10/10.
Great service
Great service in store. A fantastic service by the delivery team. A faultless service from beginning to end
Great sales service at Cribbs causeway…
Great sales service at Cribbs causeway showroom with helpful saleswoman who explained how the swivel table mechanism worked from a round to an oblong table top with no hard sell and plenty of suggestions to my questions. The delivery guys Sebastian & Mike were also polite and showed me how to convert the table & provided some stick on protection to the table legs for my flooring. Great friendly service and quality product with cleaning kit & instructions. Great service throughout
Knowledgeable salesman
Knowledgeable salesman, not pushy, he made time to listen to us, thanks Jak !.
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