Federal Motorcycle Transport Reviews 228

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

You guys are AWESOME!!! Andy and his team ensured super fast turn around, I can't thank you enough for the professional service and worry free delivery! Don't look anywhere else, go with these guys!!!... See more

Rated 5 out of 5 stars

We started shipping our bikes with Federal and Jennifer in 2000. We have had nothing but fantastic service and outstanding experience dealing with them. Jennifer has all the answers and always make... See more

Rated 5 out of 5 stars

I have used FunTransport for 5 years. My motorcycle arrives at its destination on time and without any damage whatsoever. I have used other transport companies and while they might be cheaper, the del... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a 1999 Harley Davidson from Paradise Harley Davidson in Beaverton OR and had it shipped to Harrisburg, PA Although the motorcycle was damaged in shipping, Judy Gordon w/ Federa... See more

Company replied

Company details

  1. Vehicle Shipping Agent

Written by the company

We realize how much your bike means to you, and that’s why we take special pride in moving your motorcycle in the safest and most efficient way possible. Our exclusive method for securing motorcycles on specially designed pallets provides total protection for your bike, eliminating the need for costly crating and passing the savings on to you!


Contact info

4.8

Excellent

TrustScore 5 out of 5

228 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

On time-with no damage

On time-with no damage. What else can you ask for!

27 December 2018
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Thanks Scott for sharing your experience.

Rated 5 out of 5 stars

Just WOW!

Wow! Federal is now my #1 favorite shipper. I've owned many motorcycles, and had several shipped from out of state. Federal has been the most professional and personable than any others I've used in the past. From your first conversation with their staff until your bike arrives at your doorstep...a smooth, worry-free service. Judy was exceptionally helpful, always keeping me in the loop, actually making what might be a frustrating situation to some, actually enjoyable. My bike made the 3200 mile trip completely unscathed and very well looked after...as well as arriving long before I anticipated.

Thanks Judy, other staff and Federal. You're my ONLY shipper now.

Don

26 December 2018
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Thank you Don for taking the time to share with others your shipping experience. We love to hear from our customers and i truly enjoyed reading your comments. We look forward to working with you in the future. Thanks again. Jennifer, Federal Motorcycle Transport manager

Rated 5 out of 5 stars

Very satisfied

Very satisfied. Tesss is great to work with. Very accommodating. Plan to use them again when I ship my bike back North.

21 December 2018
Unprompted review
Rated 5 out of 5 stars

Bought a bike sight unseen in Ohio and…

Bought a bike sight unseen in Ohio and couldn't go get it due to weather. Called Federal and spoke to Kristina who was a wealth of information! Got my bike picked up and dropped off in Omaha sooner than I expected! I would not hesitate to use them again!

21 December 2018
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Thank you Robert for sharing your recent shipping experience. We look forward to working with you in the future.

Jennifer, Federal Motorcycle Transport Manager

Rated 5 out of 5 stars

I had a great experience with this…

I had a great experience with this company. Judy Gordon did an excellent job of getting me scheduled and all things organized. The delivery was on time, the driver was polite and helpful . All and all it was a job very well done !!

Thanks, Noel

20 December 2018
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Thank you Noel for sharing your shipping experience last December. Sorry i am late in responding but we do appreciate you taking the time to share your experience. We hope that you will contact Federal in the future should you need to ship your bike again. Thank you.

Jennifer GIbbs, Federal Motorcycle Transport Manager

Rated 5 out of 5 stars

Seamless transaction from start to finish!

Seamless transaction from start to finish. Rates were nationally competitive. Communication from the carrier was clear and easily accessible, and my new motorcycle was delivered without a scratch. I’ve used Federal several times over the years and they’ve always been wonderful to use. I highly recommend them for motorcycle transport.

19 December 2018
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Thank you Roderick for taking the time to share your recent shipping experience. I apologize for the delay in getting back to you but wanted to let you know that we truly appreciate the kind words & your repeat business over the years. We look forward to assisting you with your shipping needs in the future. Thank you again.

Jennifer Gibbs, Federal Motorcycle Transport Manager

Rated 5 out of 5 stars

I use them regularly and it works !

19 December 2018
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Thank you David for all the repeat business you have given us over the last 5 years. We look forward to working with you again in the future.

Jennifer Gibbs, Federal Motorcycle Transport Manager

Rated 1 out of 5 stars

My bike was supposed to be picked up by…

My bike was supposed to be picked up by the 12th it is currently the 15th with no info on when it will be pick up! This is getting old and unacceptable!

15 October 2018
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Jose, I apologize for the delay in getting your bike picked up but i understand the agent tried calling you a few times before they were able to actually speak with you to set up the move. Then, they did have a mechanical issue with the truck that caused an additional delay. Federal did issue a credit to your card for a small refund for your experience and we have offered to send you an inconvenience claim to complete to possibly some additional reimbursement for the delay. Again, our sincerest apologies. We hope you will give us another opportunity to assist you with a future motorcycle move. Thank you. Jennifer Gibbs, Federal Motorcycle Transport manager.

Rated 5 out of 5 stars

Professional throughout the process

Professional throughout the process. EZ to track progress and to pay online. M/C arrived in perfect condition AND on the day promised. Wouldn't hesitate to recommend Federal to anyone needing this kind of service.

15 September 2018
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Thank you Michael for taking the time to share your experience. We appreciate your business and look forward to assisting you with your next motorcycle transport.

Jennifer Gibbs, Manager of Federal Motorcycle Transport

Rated 5 out of 5 stars

Bike arrived in great condition on the day we agreed on

I bought a motorcycle on ebay and was nervous about shipping it half way across the country, especially after reading some reviews for shipping companies. After doing my research I decided to go with Federal. (My local Triumph dealer recommended them.) After a quick phone call giving them all my info, they picked up my Honda CB750 a few days later. They got it from Minnesota to Virginia in less than a week without any damage. I didn't have to pay up front, which was nice. I'd definitely use them again. You can find cheaper options on USHIP, but it can take a while to get a low quote and it's often a guy with a pick up truck. The shipping cost ended up being around $700, which was more than I wanted to spend, but I was happy to pay a little more to get some extra peace-of-mind.

7 September 2018
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Thank you David for sharing your shipping experience. We try to make the process as easy as we can for our customers. We understand everyone has options and there are other companies to use but our goal is to make the shipping as stress free as possible.

We look forward to assisting you in the future.

Jennifer Gibbs, Manager, Federal Motorcycle Transport.

Rated 5 out of 5 stars

My motorcycle made it from southern…

My motorcycle made it from southern Cal. to south Jersey in 6 days without a problem, highly recommend, thanks

7 September 2018
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Thank you Michael for sharing your experience. We hope you will choose to call Federal again should you have the need to transport your bike in the future.

Jennifer Gibbs, Manager, Federal Motorcycle Transport

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. I shipped two Harleys from San Jose to Chicago and back and everything went great. Bikes were well taken care of - not a scratch on either bike after 4,300 miles of transit. Everyone involved in the process was both friendly and professional. Communication was prompt and tracking was easy throughout. Highly recommend.

17 July 2018
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Thank you Bob for taking the time to share with others your shipping experience. We appreciate all the kind words. We hope you will contact Federal again when you are ready to ship in the future. Thanks again.

Jennifer Gibbs, Manager, Federal Motorcycle Transport

Rated 5 out of 5 stars

Exactly as stated...

Picked it up when they said that they would and also delivered it when they said that they would with no mishaps! What else could you want? Very easy to work with and tracked the whole way too.

14 June 2018
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Thank you Steve for sharing your experience. We try our best to make the shipping process as stress free as possible. Of course, things beyond our control can happen but we are happy to say that it does not happen very often. We hope you will choose to contact Federal for all your motorcycle shipping needs. Thanks again.

Jennifer Gibbs, Manager, Federal Motorcycle Transport

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