Federal Motorcycle Transport Reviews 228

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

You guys are AWESOME!!! Andy and his team ensured super fast turn around, I can't thank you enough for the professional service and worry free delivery! Don't look anywhere else, go with these guys!!!... See more

Rated 5 out of 5 stars

We started shipping our bikes with Federal and Jennifer in 2000. We have had nothing but fantastic service and outstanding experience dealing with them. Jennifer has all the answers and always make... See more

Rated 5 out of 5 stars

I have used FunTransport for 5 years. My motorcycle arrives at its destination on time and without any damage whatsoever. I have used other transport companies and while they might be cheaper, the del... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a 1999 Harley Davidson from Paradise Harley Davidson in Beaverton OR and had it shipped to Harrisburg, PA Although the motorcycle was damaged in shipping, Judy Gordon w/ Federa... See more

Company replied

Company details

  1. Vehicle Shipping Agent

Written by the company

We realize how much your bike means to you, and that’s why we take special pride in moving your motorcycle in the safest and most efficient way possible. Our exclusive method for securing motorcycles on specially designed pallets provides total protection for your bike, eliminating the need for costly crating and passing the savings on to you!


Contact info

4.8

Excellent

TrustScore 5 out of 5

228 reviews

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Rated 5 out of 5 stars

You guys are AWESOME!!

You guys are AWESOME!!! Andy and his team ensured super fast turn around, I can't thank you enough for the professional service and worry free delivery! Don't look anywhere else, go with these guys!!!

12 May 2020
Unprompted review
Rated 5 out of 5 stars

20 years of great rides

We started shipping our bikes with Federal and Jennifer in 2000. We have had nothing but fantastic service and outstanding experience dealing with them. Jennifer has all the answers and always makes sure are bikes arrive on time and are ready to ride. We wouldn't trust anyone else.
Mike C

10 April 2020
Unprompted review
Rated 5 out of 5 stars

This was my first time shipping a bike

This was my first time shipping a bike. I shipped from the DC area to San Diego for a trip to Baja and then back from San Diego to DC. It was easy to set up the transport. The folks on the phone were easy to deal with and very knowledgeable I dropped the bike and picked it up at regional warehouses. The warehouse transport workers were very professional, they had some really good pallets And straps for tying the bike down. Everything happened on time and was very professional. I would use this transport service again!

3 April 2020
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Thank you Tom for all the kind words! We have been shipping for almost 30 years and glad to hear we made the process easy for you. We try to make it as simple as we can so you can just enjoy your trip and not have to worry about the shipping. We look forward to working with you again in the near future. Thanks again.

Jennifer Gibbs, Federal Motorcycle Transport Manager

Rated 5 out of 5 stars

I have used FunTransport for 5 years

I have used FunTransport for 5 years. My motorcycle arrives at its destination on time and without any damage whatsoever. I have used other transport companies and while they might be cheaper, the delivery took three times as long and my motorcycles sustained damage. If you want peace of mind when shipping your motorcycle, look no further!

2 April 2020
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Thank you Eddie! We appreciate your repeat business and are happy that we can help you with your shipping needs and make the process stress-free for you so you can just enjoy the ride! We look forward to working with you on your next adventure!

Jennifer Gibbs, Federal Motorcycle Transport Manager

Rated 5 out of 5 stars

It is Great when things work EXACTLY as expected!

This was my first experience ever shipping a motorcycle or any vehicle for that matter. The process was real great from start to finish.

The representative I spoke to initially (Mary) was excellent and very knowledgable and confidence instilling
All my questions and concerns were addressed
Bike was picked up on time
They guys picking it up were professional and experienced
The bike was securely strapped down on a skid made for motorcycles
They even let me get up into the truck and watch the strapping process
Communication through the entire process was excellent and as expected
Bike was delivered to destination 3 days early
Bike had NO damage whatsoever when delivered

I would definitely use Federal again!

2 April 2020
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Thank you Ed for sharing your first experience shipping a motorcycle and we are happy you chose Federal Motorcycle Transport. We appreciate all the kind words and glad we were able to make the process so easy for you and hope you will contact us for your next move.

Jennifer Gibbs, Federal Motorcycle Transport

Rated 5 out of 5 stars

Stress eliminator

I was thoroughly pleased with the service. Crew arrived early on pick up day, used great care loading the bike. 1 week later (as promised) I was called by the delivery crew & bike was delivered
to a parking lot 200 yds from my house (main road, lots of traffic). Again, great care in unloading.
I would not hesitate in using them in the future if need arises.

2 April 2020
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

John,
Thank you for all the kind words you shared regarding the transport of your motorcycle. We appreciate you choosing to ship with Federal and i enjoyed working with you. Hopefully we can work together again the next time you need to transport your bike. Ride safe.

Jennifer Gibbs, Federal Motorcycle Transport Manager

Rated 5 out of 5 stars

I WILL HIRE THIS COMPANY TO MOVE ANY OF…

I WILL HIRE THIS COMPANY TO MOVE ANY OF MY MOTORCYCLES AGAIN, VERY PROFESSIONAL FROM START TO FINISH. THE EMPLOYEES TREATED THE MOTORCYCLE AS IF IT WAS THEIR OWN.THANKS AGAIN

27 March 2020
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Thank you Joe for all the kind words. We love to hear from our customers and our goal is to make the process of shipping your bikes as easy and stress-free as possible. We look forward to working with you again in the near future.

Jennifer Gibbs, Federal Motorcycle Transport Manager

Rated 5 out of 5 stars

So impressed!

So impressed! I have been utilizing the Federal Companies (FunTransport) to ship motorcycles between Maryland & Las Vegas since 2007 - probably 7-8 times total. Never had any issues. The customer service is always outstanding at every turn.

26 February 2020
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Thanks Jim! We sure appreciate your business and making sure everything goes smoothly on your trips. We look forward to the next 7-8 trips!
Sincerely,
Mary Wiker
Federal Motorcycles/Funtransport

Rated 5 out of 5 stars

fast delivery from dc to nc!

16 February 2020
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

John, we certainly appreciate you sharing your shipping experience and giving us a 5-star review. We look forward to assisting you in the near future. Thank you.

Jennifer Gibbs, Federal Motorcycle Transport

Rated 5 out of 5 stars

BMW Motorcycle from NC to South Sound Motorcycles, Fife, WA

I spoke with Judy Gordon on December 23rd and made arrangements for Federal Company to pick up my BMW motorcycle in NC and ship it to the dealership in Fife, Washington. My bike will be loaded into a container on February 23rd so Judy told me it would arrive in Fife by February 11th. The bike was picked up January 22nd, just when she said it would. The bike made it to the dealership on Friday, January 31st. All along the bike's route, I received notices of its location and that was much appreciated. Thank you, Judy!

3 February 2020
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Thank you Michael for taking the time to share your recent shipping experience. We look forward to assisting you with your future shipping needs.

Jennifer Gibbs, Federal Motorcycle Transport Manager

Rated 5 out of 5 stars

I’ve used Federal twice now and have…

I’ve used Federal twice now and have been very satisfied. Excellent customer service and transportation.

23 January 2020
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Thank you David! We sure appreciate your business and look forward to future motorcycle moves for you! Thanks again for your kind words.
Mary Wiker @ Federal Companies/Fun Transport

Rated 5 out of 5 stars

Efficient professionals that knew what they were doing

Efficient professionals that knew what they were doing. They delivered on schedule for pick up and drop off. Communications were good. I will certainly consider using them again.

23 January 2020
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Thanks John! We appreciate your business and your kind words!
Mary Wiker @ Federal Companies/Fun Transport

Rated 5 out of 5 stars

Outstanding

Excellent communication.
Very prompt service.
No damage whatsoever.
Courteous on the phone and in person.

23 January 2020
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Thanks Mark! We are glad to hear everything went ok and that you were very happy with our service!
Mary Wiker @ Federal Companies/Fun Transport

Rated 5 out of 5 stars

From placing the order

From placing the order, to picking up the bike, to the timed delivery, a truly outstanding experience.
I would not hesitate a moment to use their setvices in the future.

23 January 2020
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Thanks so much Dave! Our customers are most important to us and we sure appreciate your kind words!
Mary Wiker @ Federal Companies/Fun Transport

Rated 5 out of 5 stars

100% recommended for shipments going to Hawaii

I was waiting to write my review until my motorcycle arrived, and I gotta say, I'm thoroughly impressed. I was planning to ship my motorcycle from Virginia to Hawaii and I was nervous about this task and how difficult it had the potential to be.

After researching a few different companies, I found Federal Motorcycle Transport to have the most positive reviews out of the other ones I got quotes from. Judy made the entire process from start to finish extremely easy, and took care of all of the booking between the truck carrier company and the company that manages the boats that takes vehicles between California and Hawaii.

My bike arrived in excellent condition, with not a scratch in sight. My shipment was on time and I didn't have any issues whatsoever. I will likely use them again when I inevitably have to move from Hawaii back to the mainland, and I'm very happy overall.

22 December 2019
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Thank you Ken for choosing Federal Motorcycle Transport to assist you in getting your bike transported from VA to CA, and then by boat to Hawaii. We appreciate you taking the time to share with other potential customers your experience and look forward to assisting you again in the future. Thanks again.

Jennifer Gibbs, Federal Motorcycle Transport Manager

Rated 5 out of 5 stars

Excellent Shipper

The service was very professional from the driver who picked my motorcycle up to the warehouse guy that delivered my bike to me. Will definitely use your service again.

25 October 2019
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Thank you Mike for taking the time to give us the positive review. We look forward to working with you on your future motorcycle shipments.

Tessa Henderson, Federal Motorcycle Transport Coordinator

Rated 4 out of 5 stars

Scheduling was very easy

Scheduling was very easy, the price was the best I found, and the motorcycle was delivered without a scratch. The only issue was the original pickup date had to change to the next day since the driver didn't have the correct equipment to pick up the bike on the scheduled date. Once we got past the pickup date snafu, communication was great and everything was perfect.

16 September 2019
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Thank you Rachel for taking the time to share your shipping experience last fall. We were sorry to hear there was a delay in the pickup but glad everything went smooth with the actual transportation. We hope you will choose Federal in the future for all your motorcycle shipping needs.

Jennifer Gibbs, Federal Motorcycle Transport Manager

Rated 4 out of 5 stars

the pallet this year was better than…

the pallet this year was better than the past years (14) that I have used you. Don't know the reason the motorcycle was needed to be retied but it was and not a great job. More care needs to be taken by the staff. I have used you for 14 years; during those years there has been several problems, and increasing pricing that now have me thinking about using other companies.

12 September 2019
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Sonny, thank you for taking the time to share your recent motorcycle shipping experience. New pallets were put into the system in 2019. I am not sure what issues you have experienced in the past but it appears there was a delay in getting your bike loaded as the scheduled truck had run out of space. Unfortunately, on occasion other shipments make take up more space than anticipated which could cause this problem. I do apologize and wanted to tell you that we do appreciate your repeat business over the years and hope you will allow us to assist you in the future.

Thank you.

Jennifer, Federal Motorcycle Transport Manager

Rated 5 out of 5 stars

Great Service

We have been dealing with Federal for 15 or more years. They are first rate. Jennifer is the absolute best, I would not deal with anyone else. We have have been shipping 6 or more more bikes across the country and have never been disappointed.

9 September 2019
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Thank you Mike for taking the time to share your experience in shipping bikes thru Federal. It means a lot to me that you nave continued to use our services for actually close to 17 years now. I really appreciate the kind words & always look forward to working with you and the rest of the gang. Take care.

Jennifer, Federal Motorcycle Transport Manager

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